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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

W Kuala Lumpur

Luxury hotel with 2 restaurants, near Petronas Twin Towers

  • Free WiFi
From
NZ$163

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 80.
1 / 80Pool
9.0.Superb.
  • No in room coffee ,was so noisy,sound proofing is bad,and bed was too soft

    Dec 26, 2020

  • 1. Customer service is very good 2. Room condition and readiness is not really up to W…

    Sep 18, 2020

See all 166 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 10 min walk
  • Pavilion Kuala Lumpur - 18 min walk
  • Kuala Lumpur Tower - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Wonderful Room, Room, 1 King Bed, Non Smoking
  • Wonderful Room, Room, 2 Queen Beds, Non Smoking
  • Spectacular Room, Room, 1 King Bed, View, Tower
  • Spectacular Room, Room, 2 Queen Beds, View, Tower
  • Mega Room, Room, 1 King Bed, Non Smoking
  • Cool Corner Room, Room, 1 King Bed, Non Smoking, Corner
  • Studio, 1 King Bed, Non Smoking
  • Marvelous Suite, Suite, 1 King Bed, View, Tower
  • Wow Suite, Suite, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Private Pool, Tower

Location

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Kuala Lumpur Convention Centre - 9 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 10 min walk
  • Pavilion Kuala Lumpur - 18 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Berjaya Times Square - 28 min walk
  • Putra World Trade Centre - 40 min walk
  • Mid Valley Mega Mall - 5.6 mi / 9 km
  • Batu Caves - 8.1 mi / 13 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur Masjid Jamek Station - 28 min walk
  • Kuala Lumpur Sultan Ismail Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • KLCC Station - 7 min walk
  • Kampang Baru Station - 8 min walk
  • Bukit Nanas Station - 11 min walk

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 10979
  • Conference space size (meters) - 1020
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • German
  • Hindi
  • Malay
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 43-inch LED TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

AWAY Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Flock - This restaurant serves breakfast, lunch, and dinner.

Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

WET Deck - This bar is located by the pool. Open daily.

WOOBAR - Onsite cocktail bar. Open daily.

Small print

Also known as

  • Hotel W Kuala Lumpur
  • W Kuala Lumpur Hotel
  • W Kuala Lumpur Kuala Lumpur
  • W Kuala Lumpur Hotel Kuala Lumpur

Optional extras

Rollaway beds are available for MYR 200 per night

Full breakfast is offered for an extra charge of MYR 100 for adults and MYR 50 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:30 AM to 8 PM.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, W Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring Chinese cuisine and poolside dining. Nearby restaurants include Haagen Dazs (5-min walk), Dynasty Restaurant (6-min walk), and Umai-Ya Japanese Restaurant (6-min walk).
  • Onsite recreation at W Kuala Lumpur includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. W Kuala Lumpur also has 2 bars and a 24-hour fitness center.
9.0.Superb.
  • 8.0.Very good

    My stay at W KL was very pleasant and provided me with just the relaxation I need. Staffs are friendly and attentive. They gave me a room upgrade and late check out. The breakfast buffet was great with loads to chose from. Overall a good experience. Pool was crowded so we did not go there. This can be area to improve, strict SOP in this area.

    1 night romance trip, Aug 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It’s a nicely build up property. But the room wasn’t sound proof, as we were woke up by next room doorbell and their conversation on the hallway at about 1am.

    1 night trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    ly astounding

    Great staff, great rooms, amazing breakfast. Will always be back

    Sadiq Sodhy, 1 night trip, Mar 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff are so friendly The rooms are super clean and spacious and have great amenities The pool view is worth the whole trip

    2 night family trip, Mar 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Utterly fabulous hotel.

    The W at KL is one of the best hotels I have ever stayed at! Location, style, food, room and the stunning roof pool and bar are all utterly fabulous. Forget all others if you want a super cool, friendly hotel in KLCC.

    James, 3 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing room and pool. Fantastic view of the Petronas Towers and it wasn’t crowded.

    J, 1 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Top hotel with great service.

    W Hotel is quite new with a good size room. However, the bathroom is rather squashed, perhaps because the room is slightly more narrow than desired (for the design intended by the built in table). There's only 1 chair for the table and this is annoying when there's 2 of us! Housekeeping generally OK, though they've regularly forgotten to refill the coffee milk! Location wise - if you're looking to be near KLCC and Pavilion, Four Seasons or Grand Hyatt are better located.

    Kah On, 2 night family trip, Dec 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I never take the time to leave reviews but I am SO impressed with this property that I just had to. From the moment we checked in the service was incredible. Throughout our 9 day stay the staff went above and beyond every single day. I don’t think I had one bad experience. The rooms were the largest we have seen in all the trips we’ve taken for New Years to Europe or anything, the cleanliness was great not to mention the incredible location and views of the Petronas Towers! The food is some of the best food I’ve ever had in my life. Best breakfast buffet! Don’t think twice. STAY HERE!

    Leonor, 7 night romance trip, Dec 28, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Space & ambiance was great. Grab rails in the bathroom was disability friendly, Family friendly Very happy with the personalised attention in the breakfast service by Niv & Richard Millar and Nathan! 10/10

    1 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best view in the city

    Best hotel in KL hands down. The view is unbeatable

    Younus, 1 night trip with friends, Dec 25, 2019

    Verified Hotels.com guest review

See all 166 reviews