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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults
Hostel

Hostel Bambu Gran Palas

3-star3 stars
Carretera Tulum - Boca Paila Km 8, Tulum, QROO, 77780, Mexico

Adults-only hostel with 2 restaurants, near Tulum Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I loved the location, right in the heart of the jungle and across the street from the…Jan 16, 2021
  • Beautiful facility and great location. However, this was the loudest hostel experience…Jan 4, 2021

Hostel Bambu Gran Palas

from NZ$44
  • Economy Shared Dormitory, Mixed Dorm
  • Estandar King Doble
  • Basic Quadruple Room
  • Pirámide

What’s around Hostel Bambu Gran Palas

Landmarks

  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 20 min walk
  • Playa Akun - 2.8 mi / 4.4 km
  • SFER IK - 2.8 mi / 4.5 km
  • Tulum National Park - 3.3 mi / 5.3 km
  • Playa Paraiso - 4.6 mi / 7.4 km
  • Las Palmas Public Beach - 4.1 mi / 6.6 km
  • Tulum Mayan Ruins - 7 mi / 11.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 3 rooms

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the hostel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Year Built - 1992
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
Freshen up
  • Shower only
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hostel Bambu Gran Palas’s small print

Also known as

  • Bambu Gran Palas Cenote Hotel Zone Tulum
  • Hostel Bambu Gran Palas Tulum
  • Hostel Bambu Gran Palas Hostel/Backpacker accommodation
  • Hostel Bambu Gran Palas Hostel/Backpacker accommodation Tulum
  • Bambu Gran Palas Cenote Hotel Zone
  • Bambu Gran Palas Cenote Zone Tulum
  • Bambu Gran Palas Cenote Zone
  • Bambu Gran Palas Cenote in Hotel Zone
  • Hostel Bambu Gran Palas Tulum
  • Hostel Bambu Gran Palas
  • Bambu Gran Palas Tulum
  • Bambu Gran Palas

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Optional extras

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hostel Bambu Gran Palas

  • Does Hostel Bambu Gran Palas offer free cancellation for a full refund?
    Yes, Hostel Bambu Gran Palas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hostel Bambu Gran Palas?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hostel Bambu Gran Palas?
    Sorry, there's no onsite parking at Hostel Bambu Gran Palas.
  • Are pets allowed at Hostel Bambu Gran Palas?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hostel Bambu Gran Palas?
    You can check in from 3 PM - 10:00 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hostel Bambu Gran Palas?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Casa Banana (7-min walk), La Eufemia (9-min walk), and Hartwood (11-min walk).
  • Is airport shuttle service offered by Hostel Bambu Gran Palas?
    Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
  • What is there to do at Hostel Bambu Gran Palas and nearby?
    Hostel Bambu Gran Palas has 2 bars and a garden.

Recent reviews

Good 7.8 From 41 reviews

Good 6.0
Not what you expect from the photos
So the pictures advertise are not at all like the actual place you stay in. Meaning it’s not spaced out like the pictures shows it’s no open or airy. The bed was so lumpy literally was lopsided and the sheets had stains on them both times they were changed out. The security is good nothing ever came up missing The bathroom was always and muddy water on the floor. There is no space for you to change privately. Also it is very hot almost suffocated during the day they do not turn the A/C until after 8pm.It advertises that the beach is across the street that is true, but what they don’t advertise is that you have to pay upwards to $100 to access the beach club across the street and if you want the beach club they offer you have to walk a mile down the road. Luckily I had rented a scooter. The beach club is nice though food is great! The staff at the hostal is very nice especially the lady who works in the morning. I personally wouldn’t stay here again especially for the price it’s above normal hostal prices. To their credit it does look like they were doing construction
Patricio, us3 night trip
Good 6.0
It is what it is
The hotel is super rustic - it’s shaking when windy and the roof was leaking during the rain. The staff was very nice. All the above could be tolerated because of the location - it’s literally across the street from the beach and next to restaurants and bars. But...there’s a very, very loud construction in front of it going day and night. And the main road is just under the window with people trying to get a taxi late night. It was absolutely impossible to sleep. Internet is bad enough for those who need to work remotely.
us5 night trip
Exceptional 10.0
Super friendly staff.
From the moment we arrived the front desk Luis was very friendly and kind l, every day taking care of us myself and my friends. Norma the owner was also super helpful and friendly. Everyone actually was kind and helpful to my group.
JOSE, us4 night trip with friends
Very good 8.0
It was a great place to stay. Our only complaints were mosquitos and it was quite noisey! But both were easy to look past because of the great service and view.
us1 night trip with friends
Exceptional 10.0
It was very close to everthing. Very ecologic. We had a small inconvenience with the reservation but it was well resolved by the stuff. I would recommended
Giovanni, us1 night family trip
Exceptional 10.0
I loved the atmosphere and people. Very centrally located. Clan Destino is a restaurant located in the back, with a cenote inside it. Very fun atmosphere. Clean and comfortable. Showers had hot water. Bring your own soap. You can get a towel for 100 peso deposit, which is returned.
Shaun, us3 night trip with friends
Good 6.0
Nice but oh the noise
The location is great. Very close to the beach. The hotel has a cenote in the back and a very reasonably priced bar/restaurant. The biggest problem is the noise. It is very very loud. The noise comes from the road and other rooms. It’s almost as if we were sleeping outside. They also do karaoke on certain nights that goes to 4am. Yes 4 am. If you are a light sleeper this is not the place for you!!! Also, the receptionist didn’t tell us about the free breakfast until later in the next day. The breakfast is not at the same location but about 50 meters down the road.
Robin, us2 night trip
Exceptional 10.0
great cheap tulum beach vacation
This was my second year staying at gran palas bambu hostel. As a 31 year old woman traveling alone I felt pretty safe here. For the price and atmosphere I honestly think its one of the best options. Especially solo travel or with a friend. The hostel was $28 per night and that is in mixed "dorm" with I think 12 bunks? But the bunks aren't like normal hostel, every bunk has 3 walls, a queen bed and a black mosquito net good for privacy and bugs. Breakfast was included with my stay and it was every morning at a bar/restaurant that's a 3 minute walk up the road from the hostel. After eating, i would go right to the beach club directly across from the hostel (villa las estrellas) you can use their beach, chairs, umbrellas , towel, waiters! - you just have to spend minimum 500 pesos. You can easily pretend this is just an all inclusive trip :) . I'd finish at beach club, go back and shower at the hostel. Men and women's bathrooms kept separate and clean. Then I would walk the main strip and find dinner. At night the hostel runs A.C. in the dorm so that's nice. There's also pretty good Wi-Fi, I was able to watch movies and TV shows on my phone/ipad with little connection problem. Everyone I talked to who works at hostel is super welcoming and helpful and even called me a cab for 3am pickup to go back to Cancun airport (roughly 2000 pesos) but that's when I learned they have overnight security personnel in the lobby after hours so that's nice to know too.
jacqueline, us5 night trip
Very good 8.0
Sleeping Uncomfortable
When I book a hostel I know what I'm signing up for, but unfortunately the bunks and sleeping conditions were just too tough to stay. Loved the restaurant and the site and the people who worked there, however.
Giselle, us3 night trip
Very good 8.0
Hostel near the beach! .
The location is amazing. Beach is across the street. I went to the beach through a restaurant I loved eating at, but I don't know how else you would since the entrances are private. Included breakfast is at a little cenote on property. So cute. Beds in the hostel are double beds not twin. Tall for bunk beds (easy to sit up and move around). Each bed is a little pod that has a fan, locker, hanging light, 2 power outlets, and a mosquito net as the 4th wall. Lighting is really an issue. Womens dorm is dark even during the day. If your bed has a window it is less of an issue but still harder to make friends. Bathroom toilets and showers are well lit but the sink and mirrors are not. You can see just fine, but getting ready for a late dinner or night out it is not easy to see. Bring a flashlight for your locker. Showers could use cleaned better. Water pressure is not good but still got my long hair clean. Water is as hot as you want it. Breakfast is toast, fruit, and coffee. 8am to 9:30am. If you bring any open food or fruits, critters will manage to eat them. Seems like it was some kind of lizard. Definitely not rodents as there was no poop and I didn't hear any scurrying. Google maps is correct. This place is at Clan-Destino. You can tell the cab driver Cafe Jaguar...they all know that place, just get let off a bit early. WiFi is fine. Cell signal bad everywhere nearby. Power goes out for a few minutes each day and so does the WiFi.
us1 night trip

Hostel Bambu Gran Palas