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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

The Hacienda at Hilton Puerto Vallarta

4-star4 stars
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333, Mexico

Adults-only beachfront hotel with pool bar, near Cruise Ship Terminal
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We have stayed at the Hilton Hacienda 4 times now. The hotel itself is amazing however…Apr 26, 2021
  • Beautiful place to stayMar 5, 2021

The Hacienda at Hilton Puerto Vallarta

from NZ$276
  • Junior Suite King Hacienda Garden View
  • Junior Suite Hacienda Double Garden View
  • Junior Suite Hacienda King Pool View
  • Junior Suite Hacienda Double Pool View
  • Junior Suite Hacienda Swim Out
  • Junior Suite Hacienda King Terrace

What’s around The Hacienda at Hilton Puerto Vallarta

Landmarks

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • La Isla - 14 min walk
  • Plaza Caracol - 17 min walk
  • Vallarta Casino - 27 min walk
  • Playa Las Glorias - 28 min walk
  • El Faro Lighthouse - 38 min walk
  • Bay of Banderas - 2.8 mi / 4.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. This property offers health screening for COVID-19, Reservation required. Apply restrictions There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

  • Wired Internet access in rooms*

Transport

Parking

  • Onsite valet parking (MXN 50 per night)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Food and drink
  • 7 restaurants
  • 4 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • 24-hour fitness facilities
  • Spa services on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Wired Internet access (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at The Hacienda at Hilton Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Not included
  • Room service

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Talvera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Hacienda at Hilton Puerto Vallarta’s small print

Also known as

  • Hacienda Hilton All-Inclusive Adults All-inclusive property
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton All-Inclusive Adults
  • The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
  • The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
  • The Hacienda at Hilton Puerto Vallarta
  • The Hacienda at Hilton Puerto Vallarta Hotel
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • The Hacienda at Hilton Puerto Vallarta Puerto Vallarta
  • The Hacienda at Hilton Puerto Vallarta Hotel Puerto Vallarta
  • The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
  • Hacienda Hilton All-Inclusive Adults
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
  • Hacienda Hilton All-Inclusive Adults Hotel
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
  • Hacienda Hilton All-Inclusive Adults Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Valet parking costs MXN 50 per night

WiFi is available in public areas for MXN 190.00 per day (rates may vary)

Wired Internet access is available in guestrooms for MXN 190.00 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Hacienda at Hilton Puerto Vallarta

  • Does The Hacienda at Hilton Puerto Vallarta offer free cancellation for a full refund?
    Yes, The Hacienda at Hilton Puerto Vallarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Hacienda at Hilton Puerto Vallarta?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Hacienda at Hilton Puerto Vallarta?
    Yes. Valet parking costs MXN 50 per night.
  • Is there a pool at The Hacienda at Hilton Puerto Vallarta?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at The Hacienda at Hilton Puerto Vallarta?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Hacienda at Hilton Puerto Vallarta?
    You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near The Hacienda at Hilton Puerto Vallarta?
    Yes, there are 7 onsite restaurants, featuring international cuisine. Nearby restaurants include Pizzeria La Dolce (11-min walk), La Vaca Argentina (11-min walk), and el oasis Del holi (12-min walk).
  • Is there an onsite casino at The Hacienda at Hilton Puerto Vallarta?
    No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) is nearby.
  • What is there to do at The Hacienda at Hilton Puerto Vallarta and nearby?
    The Hacienda at Hilton Puerto Vallarta has 2 outdoor pools, 4 bars, and a 24-hour fitness center, as well as spa services and a garden.

Recent reviews

Good 7.8 From 315 reviews

Exceptional 10.0
This was the cleanest safest place I have stayed. They have hand sanitizer everywhere. They temp test you going in and out. The test to go home was made very easy to take. I really enjoyed my stay here. I stayed a couple extra days I had such a great time.
us5 night trip with friends
Very good 8.0
The hotel was nice and i have stayed there multiple times. But this time around not all bars where up in the resort.
Sergio, us3 night trip
Exceptional 10.0
Great service have to get the swim out.
Loved the swim out room very comfortable. Good friendly service people
julio, us1 night trip
Very good 8.0
The rooms were very clean, beds super comfy, refrigerator stocked daily, staff was friendly & helpful, pools were awesome & clean, great location. My only complaint is that the food was not good. I would recommend no all inclusive and just eat out. Other than that a beautiful hotel overall.
ca3 night family trip
Exceptional 10.0
It was amazing everything I dreamed of! The staff was absolutely amazing!! For COVID everyone kept their distance and wore masks but still so amazing!
Shelly, us5 night family trip
Good 6.0
Reserved a king bed, but got two twins instead. S was very friendly. Room service stops at 11 pm, and they charge you $8 per visit.
Daniel, us2 night romance trip
Exceptional 10.0
Room and grounds were beautiful. Excellent precautions for covid. We felt safe.
Roberta, us5 night trip with friends
Exceptional 10.0
Great spot and phenomenal hotel. Only issue is that their check in is late (4pm). And to add to that our room was not ready till 5.
Ron, us3 night romance trip
Very good 8.0
Beautiful property, the hotel staff was awesome. The pool was great. The food was ok. Breakfast and lunch were decent but we preferred to go out to dinner.
AC, us4 night trip with friends
Very good 8.0
The rooms were updated and really nice. Having a small pool outside was a special treat, but we didn't use it as it was too cool at night and we were at the main pool all day. The main pool area was great. The employees were amazing and super friendly. Because of COVID, the jacuzzi's were closed which was a bummer. Also, we had to walk to the hotel next door for breakfast and dinner. The breakfast was fine, but the lunchtime food left a lot to be desired. We ate dinner one night at the hotel and then decided to eat out for the remaining days. The food could be a lot better. Overall, we had a great time and we would come again and stay here, the only real complaint was the food.
Cheryl, us4 night trip with friends

The Hacienda at Hilton Puerto Vallarta