Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Protur Naisa Palma Hotel

4-star hotel with outdoor pool, connected to the convention center, near Paseo Maritime

  • Free WiFi
From
NZ$312

Restrictions related to your trip

There may be a need for pre-travel COVID-19 testing and quarantine on arrival. Plus, the Balearic government imposed new requirements on groups of 20+ people travelling to the Balearic Islands. Check restrictions for your trip.Opens in a new window

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Infinity Pool
  • Infinity Pool
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 68.
1 / 68Lobby Sitting Area
Carrer de Simó Ballester 6, Palma de Mallorca, 07011, Illes Balears, Spain
9.2.Superb.
  • A good quality hotel especially friendly staff especially on reception and at breakfast

    Jun 12, 2021

  • This was an amazing city hotel. It was really clean, comfortable and full of interesting…

    Jan 6, 2021

See all 356 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Safe
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 99 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace

For families

  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In El Camp d'en Serralta
  • Cathedral of Santa Maria of Palma - 14 min walk
  • Port of Palma de Mallorca - 42 min walk
  • Paseo Maritime - 7 min walk
  • Parc de La Mar - 13 min walk
  • Plaza Mayor de Palma - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room
  • Double Room (Select)
  • Single Room
  • Two connected double rooms
  • Double Room (Promo)

Location

Carrer de Simó Ballester 6, Palma de Mallorca, 07011, Illes Balears, Spain
  • In El Camp d'en Serralta
  • Cathedral of Santa Maria of Palma - 14 min walk
  • Port of Palma de Mallorca - 42 min walk

What’s around

Landmarks

  • In El Camp d'en Serralta
  • Cathedral of Santa Maria of Palma - 14 min walk
  • Port of Palma de Mallorca - 42 min walk
  • Paseo Maritime - 7 min walk
  • Parc de La Mar - 13 min walk
  • Plaza Mayor de Palma - 14 min walk
  • Basilica of St. Francis - 16 min walk
  • Bellver Castle - 31 min walk
  • Visit Mallorca Stadium - 34 min walk
  • Mallorca Casino - 43 min walk
  • Porto Pi Centro Comercial - 44 min walk

Getting around

  • Palma de Mallorca Airport (PMI) - 10 min drive
  • Palma de Mallorca Verge de Lluc Station - 7 min drive
  • Marratxi Pont d Inca Station - 8 min drive
  • Marratxi Pont d Inca Nou Station - 9 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • There may be a need for pre-travel COVID-19 testing and quarantine on arrival. Plus, the Balearic government imposed new requirements on groups of 20+ people travelling to the Balearic Islands.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 16 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Health club

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Small print

Also known as

  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Palma de Mallorca
  • Protur Naisa Palma
  • Protur Naisa Palma Palma Mall
  • Protur Naisa Palma Hotel Hotel
  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Hotel Hotel Palma de Mallorca

Optional extras

Self parking costs EUR 16 per night

Full breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

Airport shuttle service is offered for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Protur Naisa Palma Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 16 per night. Parking spots may be limited.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Adrián Quetglas (4-min walk), Il Panzerotto (4-min walk), and Atomic Garden (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.
  • Protur Naisa Palma Hotel has an outdoor pool and a health club, as well as spa services and a picnic area.
9.2.Superb.
  • 10.0.Exceptional

    Amazing!!! Staff was very friendly and helpful!

    Aaron, 1 night family trip, Aug 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall Great location next to Paseo Mallorca and Santa Catalina.ThePool and roof top area was lovely!Comfortable and modern rooms. The only thing we would have wishes was a balcony!We will for sure come back!

    Wonderful, 2 night romance trip, Jul 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved everything about this hotel. Great value for money

    2 night romance trip, Jul 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Palma weekend

    Great location and modern well appointed hotel with lovely breakfast

    charles, 1 night family trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A very central location, swimming pool outdoors & indoors, outdoor pool would have been better if it had more sun loungers

    4 night trip with friends, Oct 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Gorgeous property with great breakfast. Comfortable beds and great design. Only downside was the parking situation. It was a frustrating thing we had to deal with every night. Their parking lot which I suspect was really small was always full at all hours of the day. We were even told that we should park our car really far away and leave it there for the duration of our trip, but we needed it daily to explore the island. Other than that this place was great. Just don't expect to park here.

    TanyaP, 2 night trip with friends, Oct 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommend

    The service we received from all the staff was superb, from the front desk, to the bar. The property is new and stylish, rooms size is generous, the location makes it walk-able to all of the tourist points in the old town.

    David, 3 night trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location, quiet and spacious. Handy for days out in the city & nice to return to relax.

    3 night romance trip, Oct 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Roof top pool excellent , staff very efficient and willing to help with anything . Breakfast excellent and really central location would defiantly recommend

    4 night family trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location was excellent and the staff were so helpful particularly Patricia. They even gave us coffee, croissant and melon before we left as we were too early for breakfast which was very kind and appreciated. The room was lovely and clean too and the facilities including the spa in the basement were excellent. Very good hotel I would highly recommend it.

    6 night romance trip, Sep 29, 2019

    Verified Expedia guest review

See all 356 reviews