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1 room, 2 adults

Sheratton Regency Hotel

3.5-star3.5 stars
Moi Ave, Mombasa, Kenya

3.5-star hotel in Mombasa with outdoor pool and restaurant
  • Free buffet breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Bed linen is too old and stained, you even fear to use it. The hotel is next to a Casino…Aug 4, 2019
  • Large rooms, clean,friendly staff, super fast WIFI, working AC, clean swimming pool nice…Aug 2, 2019

Sheratton Regency Hotel

  • Standard Double Room
  • Executive Double Room
  • Apartment, 2 Bedrooms
  • Apartment, 1 Bedroom

What’s around Sheratton Regency Hotel

Landmarks

  • Shree Cutch Satsang Swaminarayan Temple - 14 min walk
  • Mombasa Island - 14 min walk
  • Nyali Beach - 5.2 mi / 8.4 km
  • Bamburi Beach - 8.1 mi / 13 km
  • Fort Jesus - 1.4 mi / 2.3 km
  • Mamba Village - 5.6 mi / 9 km
  • Wild Waters - 5.8 mi / 9.3 km
  • Haller Park - 6.4 mi / 10.3 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive
  • Ukunda (UKA) - 68 min drive
  • Vipingo (VPG) - 67 min drive

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms

Arriving/leaving

  • Check-in time 11 AM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Designated smoking areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Sheratton Regency Hotel’s small print

Also known as

  • Sheratton Regency Hotel Mombasa
  • Sheratton Regency Hotel Mombasa
  • Sheratton Regency Hotel Hotel Mombasa
  • Sheratton Regency Mombasa
  • Sheratton Regency
  • Sheratton Regency Hotel Hotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheratton Regency Hotel

  • Does Sheratton Regency Hotel offer free cancellation for a full refund?
    Yes, Sheratton Regency Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheratton Regency Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheratton Regency Hotel?
    Yes, there's free self parking.
  • Is there a pool at Sheratton Regency Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheratton Regency Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sheratton Regency Hotel?
    You can check in from 11 AM - midnight. Check-out time is 10 AM.
  • Are there restaurants at or near Sheratton Regency Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Shehnai (5-min walk), New Chetna Restaurant (6-min walk), and Urban Street Food (7-min walk).
  • What is there to do at Sheratton Regency Hotel and nearby?
    Sheratton Regency Hotel has an outdoor pool.

Recent reviews

Good 7.0 From 23 reviews

Very good 8.0
Kitchen staff
The kitchen staff were very harsh cause of 3 minutes late and other people were being served wakuwe wapole pls you might chase good customers.Receptionist was very good Maureen
Mohamed, us1 night business trip
Fair 4.0
Central location with easy access to the Sports Club where we could enjoy fresh air and reciprocal membership. We liked the secure parking and clean environment of the room.
us2 night romance trip
Fair 4.0
Couldnt sleep at night because of the Casino next door, they played to high music. Internet was reallh bad. And the breakfast was not good. I will not go back
Warsame, ie3 night romance trip
Exceptional 10.0
Sheraton hotel Mombasa excellent
It was amazing hotel services and food was excellent
Peninah, ie3 night business trip
Very good 8.0
The hotel was very nice, clean and comfortable! The staff at reception was also very friendly. The only issue encountered wad that the club next to the hotel is very noisy at night.
Angeliki, ie2 night trip with friends
Very good 8.0
It a nice hotel with warm and friendly staff, Brian always makes you feel like you are the most important guest of the hotel with his warm and friendly demeanor.
ADAM, us4 night trip
Very good 8.0
Polecam, świetna lokalizacja, dobry hotel.
Bardzo dobry hotel z basenem na dachu, świetna lokalizacja przy samych kłach na ulicy Moi Avenue blisko do starego miasta. Pokoje czyste, bardzo dobre śniadanie, duży wybór.
Tomasz, pl1 night trip with friends
Fair 4.0
Tärnid ei loe. Üsna kulunud. Väljas kostab kõva kisa ööklubi ja mošee lähedal. Asukoht hea linnaga tutvumiseks. Hommikusöök korralik.
ee2 night trip with friends
Very good 8.0
Value for money
Great value for money and good service.
Ulrik, dk1 night family trip
Poor 2.0
À eviter
Établissement trop bruyant.La boîte de nuit qui nous fait profiter de sa musique toute la nuit. le restaurant est déplorable. À eviter.
omar, fr2 night romance trip

Sheratton Regency Hotel