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Sheratton Regency Hotel

3.5-star hotel in Mombasa with outdoor pool and restaurant

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Outdoor Pool
  • Apartment, 2 Bedrooms - In-Room Dining
  • Indoor Pool
Indoor Pool. Image 1 of 37.
1 / 37Indoor Pool
Moi Ave, Mombasa, Kenya
7.0.Good.
  • Bed linen is too old and stained, you even fear to use it. The hotel is next to a Casino…

    Aug 4, 2019

  • Large rooms, clean,friendly staff, super fast WIFI, working AC, clean swimming pool nice…

    Aug 2, 2019

See all 23 reviews

Official standards

This property advises that it adheres to Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 57 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 2 meeting rooms
  • 24-hour front desk

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service

What’s around

  • Two Tusks - 1 min walk
  • Shree Cutch Satsang Swaminarayan Temple - 14 min walk
  • Mombasa Island - 14 min walk
  • Nyali Beach - 5.1 mi / 8.3 km
  • Bamburi Beach - 8 mi / 12.9 km
  • Fort Jesus - 1.4 mi / 2.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Executive Double Room
  • Apartment, 2 Bedrooms
  • Apartment, 1 Bedroom

Location

Moi Ave, Mombasa, Kenya
  • Two Tusks - 1 min walk
  • Shree Cutch Satsang Swaminarayan Temple - 14 min walk
  • Mombasa Island - 14 min walk

What’s around

Landmarks

  • Two Tusks - 1 min walk
  • Shree Cutch Satsang Swaminarayan Temple - 14 min walk
  • Mombasa Island - 14 min walk
  • Nyali Beach - 5.1 mi / 8.3 km
  • Bamburi Beach - 8 mi / 12.9 km
  • Fort Jesus - 1.4 mi / 2.3 km
  • Mamba Village - 5.6 mi / 8.9 km
  • Wild Waters - 5.7 mi / 9.2 km
  • Haller Park - 6.3 mi / 10.2 km
  • City Mall - 6.6 mi / 10.6 km
  • Nguuni Nature Sanctuary - 7.8 mi / 12.5 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 22 min drive
  • Ukunda (UKA) - 81 min drive
  • Vipingo (VPG) - 66 min drive

At a glance

Hotel size

  • This hotel has 57 rooms

Arriving/leaving

  • Check-in time 11 AM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers

Working away

  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Sheratton Regency Hotel Mombasa
  • Sheratton Regency Hotel Mombasa
  • Sheratton Regency Hotel Hotel Mombasa
  • Sheratton Regency Mombasa
  • Sheratton Regency
  • Sheratton Regency Hotel Hotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheratton Regency Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 11 AM - midnight. Check-out time is 10 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Shehnai (5-min walk), New Chetna Restaurant (6-min walk), and Urban Street Food (7-min walk).
  • Sheratton Regency Hotel has an outdoor pool.
7.0.Good.
  • 8.0.Very good

    Kitchen staff

    The kitchen staff were very harsh cause of 3 minutes late and other people were being served wakuwe wapole pls you might chase good customers.Receptionist was very good Maureen

    Mohamed, 1 night business trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Central location with easy access to the Sports Club where we could enjoy fresh air and reciprocal membership. We liked the secure parking and clean environment of the room.

    2 night romance trip, Apr 11, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Couldnt sleep at night because of the Casino next door, they played to high music. Internet was reallh bad. And the breakfast was not good. I will not go back

    Warsame, 3 night romance trip, Mar 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sheraton hotel Mombasa excellent

    It was amazing hotel services and food was excellent

    Peninah, 3 night business trip, Feb 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel was very nice, clean and comfortable! The staff at reception was also very friendly. The only issue encountered wad that the club next to the hotel is very noisy at night.

    Angeliki, 2 night trip with friends, Feb 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It a nice hotel with warm and friendly staff, Brian always makes you feel like you are the most important guest of the hotel with his warm and friendly demeanor.

    ADAM, 4 night trip, Aug 25, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Polecam, świetna lokalizacja, dobry hotel.

    Bardzo dobry hotel z basenem na dachu, świetna lokalizacja przy samych kłach na ulicy Moi Avenue blisko do starego miasta. Pokoje czyste, bardzo dobre śniadanie, duży wybór.

    Tomasz, 1 night trip with friends, Feb 8, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Tärnid ei loe. Üsna kulunud. Väljas kostab kõva kisa ööklubi ja mošee lähedal. Asukoht hea linnaga tutvumiseks. Hommikusöök korralik.

    2 night trip with friends, Jan 30, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Value for money

    Great value for money and good service.

    Ulrik, 1 night family trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    À eviter

    Établissement trop bruyant.La boîte de nuit qui nous fait profiter de sa musique toute la nuit. le restaurant est déplorable. À eviter.

    omar, 2 night romance trip, Jul 25, 2019

    Verified Hotels.com guest review

See all 23 reviews