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Residencial & Hotel Palazzo

Photo gallery for Residencial & Hotel Palazzo

Front of property
Deluxe Suite | Desk, free WiFi, bed sheets
Deluxe Suite | Bathroom | Shower, rainfall showerhead, free toiletries, towels

Overview of Residencial & Hotel Palazzo

Residencial & Hotel Palazzo

3.0 star property
City centre hotel within easy reach of Paseo de Las Bovedas
7.2 out of 10 Good
7.2/10 Good

94 verified guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Av Perú, Panama City, Panamá
Main amenities
  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Tour/ticket assistance
For families
  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
  • Free self-parking

Room options

About this area

What's nearby

  • Heart of Panama City
  • Albrook Shopping Mall - 45 min walk
  • Avenida Balboa - 1 min drive
  • Cinta Costera - 3 min drive
  • Via Espana - 4 min drive
  • Multiplaza Pacific Mall - 5 min drive
  • El Dorado Mall - 5 min drive
  • Amador Causeway - 9 min drive
  • Veracruz Beach - 9 min drive
  • Metromall Panama - 15 min drive

Getting around

  • Panama City (PAC-Marcos A. Gelabert Intl.) - 10 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 26 min drive
  • Panama City (PTY-Tocumen Intl.) - 28 min drive
  • Panama City Passenger Station - 13 min drive
  • Estación Lotería - 4 min walk
  • Santo Tomas Station - 11 min walk
  • Iglesia del Carmen Station - 26 min walk


  • Café Boulevard Balboa - 8 min walk
  • McDonald's - 4 min walk
  • Subway - 10 min walk
  • PastelPan de Colombia - 6 min walk
  • KFC - 6 min walk

About this property

Residencial & Hotel Palazzo

Located 3.1 mi (5 km) from the airport, Residencial & Hotel Palazzo puts you 2.3 mi (3.7 km) from Albrook Shopping Mall and 2.9 mi (4.6 km) from Multiplaza Pacific Mall. Guests will have free perks such as WiFi, self-parking and wired Internet. Fellow travellers say good things about the helpful staff and WiFi. The property is only a short walk to public transportation: Estación Lotería is 4 minutes and Santo Tomas Station is 11 minutes.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms


  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site garage

Other information

  • Designated smoking areas

Property amenities

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Pool loungers


  • Terrace


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet


  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Veracruz Panama City
Residencial Hotel Palazzo Panama City
Residencial Hotel Palazzo
Residencial Palazzo Panama City
Residencial Palazzo
Hotel Residencial & Hotel Palazzo Panama City
Panama City Residencial & Hotel Palazzo Hotel
Hotel Residencial & Hotel Palazzo
Residencial & Hotel Palazzo Panama City
Hotel Veracruz
Residencial & Palazzo
Residencial & Hotel Palazzo Hotel
Residencial & Hotel Palazzo Panama City
Residencial & Hotel Palazzo Hotel Panama City

Frequently asked questions

Does Residencial & Hotel Palazzo offer free cancellation for a full refund?
Yes, Residencial & Hotel Palazzo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Residencial & Hotel Palazzo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Residencial & Hotel Palazzo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Residencial & Hotel Palazzo?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Residencial & Hotel Palazzo?
You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Residencial & Hotel Palazzo?
No, this hotel doesn't have a casino, but Fiesta Casino (3-min drive) and Crown Casino (3-min drive) are both nearby.
What is there to do at Residencial & Hotel Palazzo and nearby?
Recommended spots to visit include Paseo de Las Bovedas (1.8 mi) and Albrook Shopping Mall (2.3 mi), along with Multiplaza Pacific Mall (2.9 mi) and Amador Causeway (4.1 mi).
What's the area around Residencial & Hotel Palazzo like?
Residencial & Hotel Palazzo is in the heart of Panama City, a short 4-minute walk from Estación Lotería and 2 minutes' walk from Avenida Central. Travellers recommend the hotel for its walkable location.







Staff & service




Property conditions & facilities




8/10 Very good

Moises, 1-night trip
Verified guest review

4/10 Fair

Paula, 1-night family trip
Verified guest review

8/10 Very good

Good place to sleep for the price
Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night. Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects. A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips. I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.
Fei, 2-night trip
Verified guest review

2/10 Poor

Roach infested don’t book!
Cheap or not I almost ran out that place! If I hadn’t been alone I would have left. It’s infested with roaches. The bed is like a prison bed and they don’t give blankets just a thin white sheet. I slept with the lights on praying that it scares the roaches from coming around me! I did not sleep well as soon as there was sun I was gone!
Sengphet, 1-night trip
Verified guest review

10/10 Exceptional

I love the room it was neat and clean always and the bathroom too💖 I love the view 🌅 the way how I can woke up and see the beautiful rising Sun☀️. It was amazing .and the customers service was excellent 💞💗😘😘 I love the workers ,💖💖💞💞
Oshin, 4-night trip
Verified Orbitz guest review

2/10 Poor

Lugar sucio, otras personas con música a las 3am. Tuvimos que quejarnos por el ruido, limpieza pobre. La tarjeta de la habitación no funcionaba bien.
Ruth, 12-night family trip
Verified Expedia guest review

6/10 Good

Price was great, hotel had a garage but this hotel has a different life at night. You could tell this is more an hourly hotel (if you understand what I mean). Area does not look safe. I took an uber to Casco Viejo about 10min. I would not recommended for family, this is more for a solo travelers, if you are just passing by this is a good price.
Milton, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip
Verified guest review

10/10 Exceptional

jeffrey, 11-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed myself Peaceful ‼️
Xiomara, 3-night trip
Verified CheapTickets guest review