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Cross Hotel Kyoto

3.5 star property
Riverfront hotel with restaurant, near Kawaramachi Street

Choose dates to view prices

Experience Kyoto's vibrant charm at Cross Hotel Kyoto. Savor Mediterranean cuisine at KIHARU Brasserie, unwind with a coffee or cocktail, and explore the city's hidden gems on a bike rental. With multilingual staff and free in-room WiFi, this hotel offers the perfect blend of comfort and convenience.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Air-conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$271
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Kiyamachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Shijo Street - 5 min walk - 0.4 km
  • Nishiki Market - 6 min walk - 0.5 km

Getting around

  • Osaka (ITM-Itami) - 65 min drive
  • Kobe (UKB) - 105 min drive
  • Osaka (KIX-Kansai Intl.) - 108 min drive
  • Sanjo Station - 4 min walk
  • Kyoto Kawaramachi Station - 7 min walk
  • Gion-shijo Station - 8 min walk
  • Sanjo Keihan Station - 5 min walk
  • Shiyakusho-mae Station - 5 min walk
  • Higashiyama Station - 12 min walk

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

  • You'll be in a fantastic location at Cross Hotel Kyoto, only a five-minute walk from Kawaramachi Street and Pontocho Alley. Guests looking for a bite to eat can visit KIHARU Brasserie, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Shijo Street and Nishiki Market are within a short 10-minute walk. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.

At a glance

DONE

Hotel size

    • 301 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

KIHARU Brasserie – This brasserie specialises in Mediterranean cuisine and serves breakfast and lunch.

Awards and affiliations

Eco-certified property
This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Does Cross Hotel Kyoto offer free cancellation for a full refund?

Yes, Cross Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cross Hotel Kyoto?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cross Hotel Kyoto?

Sorry, there's no on-site parking at Cross Hotel Kyoto.

What are the check-in and check-out times at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Cross Hotel Kyoto and nearby?

Recommended spots to visit include Kawaramachi Street (1-min walk) and Shijo Street (7-min walk), along with Nishiki Market (8-min walk) and Kyoto Imperial Palace (1.3 mi).

Are there restaurants at or near Cross Hotel Kyoto?

Yes, KIHARU Brasserie offers Mediterranean cuisine.

Does Cross Hotel Kyoto have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Cross Hotel Kyoto like?

Cross Hotel Kyoto is located by the river in Downtown Kyoto, a short 5-minute walk from Sanjo Keihan Station and 7 minutes' walk from Shijo Street. Travellers say that the local area is very central perfect for sightseeing.

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Reviews

Cross Hotel Kyoto Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its good variety, quality, and taste. (202 reviews)
  • The property's soaking tubs were a highlight, with many guests praising their spaciousness and relaxing experience. (6 reviews)
  • The property's spa-like bathroom and tranquil atmosphere created a luxurious experience. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Restaurant
Breakfast
Shopping
Lobby
Amenities
Bed
View

Reviews

Verified

10/10 Exceptional

Excellent location, staff, breakfast. It was an ideal location for a family location
Giri, 3-night trip
Verified

10/10 Exceptional

Very good hotel, wonderful location and kind staff.
Onur, 4-night trip
Verified

10/10 Exceptional

Amazing breakfast buffet. The hotel is very clean and centrally located. The staff was excellent. We had a wonderful time staying at the hotel.
Ajit, 4-night trip
Verified

10/10 Exceptional

Very good location
Wing Yin, 1-night trip
Verified

10/10 Exceptional

Everything was awesome and great location.
Mai, 3-night trip
Verified

10/10 Exceptional

Great location
Joanne, 3-night trip
Verified

10/10 Exceptional

Outstanding location and a wonderful buffet breakfast.
Michael, 5-night trip
Verified

10/10 Exceptional

Very spacious family room and great breakfast and location! Perfect for our Christmas stay
Sylvia, 3-night trip
Verified

10/10 Exceptional

Great location, nice rooms and a wide range of breakfast buffet.
Buket, 1-night trip
Verified

10/10 Exceptional

great location, excellent breakfast, cozy room
Zhiqiang, 2-night trip
Verified

10/10 Exceptional

Hotel was excellent from start to finish. Breakfast was varied and very nice. Would recommend to anyone visiting Kyoto
Barrie, 2-night trip
Verified

10/10 Exceptional

Spacious and clean with helpful staff.
Samantha, 5-night trip
Verified

10/10 Exceptional

Great hotel, great room, great amenities, great staff, best 3 star hotel of the world
Francisco Jose, 2-night trip
Verified

10/10 Exceptional

Hotel Cross is phenomenal for the price. You honestly get what you pay for and much more. Staff were incredible and nice. They offer toiletries which is wonderful. You’re located in the heart of Kyoto with all the shopping and food within walking distance. I would definitely stay there again when I return to Kyoto.
Joel, 2-night trip
Verified

10/10 Exceptional

Staffs are friendly, room clean n tidy; Sitting area in Lobby is very comfortable n relaxing.
Man Yee, 4-night trip
Verified

10/10 Exceptional

Great stay! Awesome location, staff is very helpful. Great breakfast with lots of options that change daily!
James, 6-night trip
Verified

10/10 Exceptional

Clean room, very helpful staff. Breakfast had a wide selection of food and drink. Great location to navigate from.
Sara, 4-night trip
Verified

10/10 Exceptional

Great hotel, location, rooms, staff just perfect
Maya, 4-night trip
Verified

10/10 Exceptional

Absolutely beautiful hotel in a good location, very comfortable rooms free coffee in the lounge, would stay here again.
Cherie, 2-night trip
Verified

10/10 Exceptional

Big spacious rooms, staff amazing, perfect location, really comfortable bed
David, 5-night trip
Verified

10/10 Exceptional

Fantastic room
Christina, 3-night trip
Verified

10/10 Exceptional

Outstanding hotel in a great location. Room layout is among the best I've seen
Rod, 3-night trip
Verified

10/10 Exceptional

Clean room and nice staff
KUOWEI, 3-night trip
Verified

10/10 Exceptional

Clean room. Good space. Perfect location.
Amaury, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay! Loved the breakfast buffet. The staff were very courteous; and helpful with our questions and assisting with luggage transfers. Will definitely stay here if we come visit Kyoto again.
Alyssa, 3-night trip