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All properties in Kyoto, Kyoto (prefecture), Japan
1 room, 2 adults


3.5-star3.5 stars
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031, Japan

Riverfront hotel with restaurant, near Kawaramachi
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Great hotel, one of the most comfortable and clean hotels I’ve ever stayed in, great…Mar 28, 2020
  • Great clean hotel. Recommended stay in Kyoto! Will come back again if I am in Kyoto!Mar 7, 2020


from NZ$169
  • [NON SMOKING] Deluxe Family Twin Room
  • [NON SMOKING] Deluxe Twin Room
  • [NON SMOKING] Deluxe Corner King Room
  • [NON SMOKING] Deluxe Corner Twin Room
  • [NON SMOKING] Superior Twin Room with Sofa bed
  • [NON SMOKING] Superior Twin Room
  • [NON SMOKING] Superior King Room
  • [NON SMOKING] Standard Twin Room
  • [NON SMOKING] Standard Queen Room
  • [NON SMOKING] Deluxe King Room
  • [NON SMOKING] Deluxe Twin Room Plus
  • [NON SMOKING] Premium Suite
  • [NON SMOKING] Japanese Suite
  • [NON SMOKING] Accessible Twin
  • [NON SMOKING] Standard King Room
  • [NON SMOKING] Single Room
  • [NON SMOKING, Long Stay Plan] Standard Twin Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Standard Queen Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Superior King Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room with Sofa bed(CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Standard Queen Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Standard Twin Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Superior King Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room with Sofa bed (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING] Standard Double Room



  • In Central Kyoto
  • Kawaramachi - 4 min walk
  • Nishiki Market - 6 min walk
  • Kyoto University - 17 min walk
  • Kyoto Imperial Palace - 27 min walk
  • Nijō Castle - 27 min walk
  • Kiyomizu Temple - 31 min walk
  • Kyoto Tower - 37 min walk

Getting around

  • Itami Airport (ITM) - 56 min drive
  • Sanjo Station - 4 min walk
  • Kawaramachi Station - 7 min walk
  • Gion-shijo Station - 9 min walk
  • Sanjo Keihan Station - 5 min walk
  • Shiyakusho-mae Station - 5 min walk
  • Higashiyama Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 301 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 20

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Discounted offsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Elevator
  • Designated smoking areas (fines apply)
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

CROSS HOTEL KYOTO’s small print

Also known as



The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of JPY 3300 for adults and JPY 1650 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Does CROSS HOTEL KYOTO offer free cancellation for a full refund?
    Yes, CROSS HOTEL KYOTO does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at CROSS HOTEL KYOTO?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at CROSS HOTEL KYOTO?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at CROSS HOTEL KYOTO?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near CROSS HOTEL KYOTO?
    Yes, there's an onsite restaurant that serves Mediterranean cuisine. Nearby restaurants include Il Lago (3-min walk).
  • What is there to do near CROSS HOTEL KYOTO?
    Recommended spots to visit include Kawaramachi (4-min walk) and Nishiki Market (6-min walk), along with Kyoto University (0.9 mi) and Shijo Omiya (1 mi).

Recent reviews

Exceptional 9.4 From 922 reviews

Exceptional 10.0
Great Location great staff.
Staff was great i will recommend this hotel nothing be positives.
Richard, us5 night trip
Exceptional 10.0
Perfect hotel in all
Perfect stay in this hotel. Ideal location, super nice and helpful staff, room very confortable, clean and good amenities. Tea and coffee available all day long in the lobby. Would highly recommend.
Yves, us5 night trip
Exceptional 10.0
That bed tho
The staff was so friendly! Location was perfect! The bed was so comfy! I was so surprised by the size of the room. It’s huge compared to the average hotel room available in Japan. The only thing we weren’t a fan of was the soaps available. They’re a little too chemically and the smell was not pleasing.
Samantha, us3 night trip
Exceptional 10.0
A Great Hotel.
Great choice for first time Kyoto visitor. I did enjoy my stay. Very close to fun bars and Gion area as well. Breakfast may be a challenge and the food selection is not much. But overall service is impeccable.
Evanleo, us2 night trip
Exceptional 10.0
Overall a beautiful very modern hotel in a great location. My only bad comment is that when you take out the key card and then re-insert it, it turns on all the lights in the room which can be disruptive if someone is sleeping and you leave and come back.
Stephen, us2 night trip
Exceptional 10.0
Superb hotel by any measure
Excellent value hotel in great location. Great service and good rooms.
Jonathan, gb4 night trip
Exceptional 10.0
Great hotel at a great location.
Kervin, au2 night family trip
Exceptional 10.0
The best breakfast, highly recommended hotel
Excellent hotel, great location and the breakfast was fabulous
ka lin, gb1 night trip
Exceptional 10.0
Fantastic place to stay in Kyoto!
Excellent location - pontocho alley to the right and wonderful shopping to the left. Perfect location and the hotel was beautiful. Rooms are especially comfortable and top notch. Highly recommend and will stay again next time in Kyoto.
Chelsea, us3 night family trip
Exceptional 10.0
Very good
Everything was perfect, except for the view from the room - the wall of the opposite house in 10 meters
Roman, gb3 night family trip


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