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Orchid Bay Resort

Photo gallery for Orchid Bay Resort

Aerial view
Private beach, surfing, kayaking
Private beach, surfing, kayaking
Private beach, surfing, kayaking
Outdoor pool, pool loungers

Overview of Orchid Bay Resort

Orchid Bay Resort

4.0 star property
Orchid Bay beachfront aparthotel with outdoor pool, restaurant

7.8/10 Good

20 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Air conditioning
Map
Orchid Bay Road, Chunox, Corozal District

Room options

About this area

What's nearby

  • In Orchid Bay

Getting around

  • Corozal (CZH) - 39 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 88 min drive
  • Orange Walk (ORZ) - 89 min drive
  • Airport shuttle (surcharge)

About this property

Orchid Bay Resort

Orchid Bay Resort offers a private beach and gives you access to on-site surfing/body boarding and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar and a children's pool are other highlights, and apartments offer conveniences such as fridges and microwaves. Fellow travellers say good things about the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 8:00 AM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • Private beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • 24-hour pool access
  • Massages
  • Spa services
  • Sports massages
  • Deep-tissue massages
  • Thai massages
  • Swedish massages

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)
  • Children's pool

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 poolside bar and 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries

Living spaces

  • Dining room
  • Library
  • Sitting area

Entertainment

  • 32-inch flat-screen TV
  • DVD player

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Things to do

  • Kayaking on site
  • Surfing/body boarding on site
  • Bike hire on site

General

  • 21 rooms

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 197.00 per room (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Orchid Bay Resort Chunox
Orchid Bay Chunox
Orchid Bay
Orchid Bay Resort Chunox
Orchid Bay Resort Aparthotel
Orchid Bay Resort Aparthotel Chunox
Orchid Bay Resort In Chunox (Orchid Bay)

Frequently asked questions

Does Orchid Bay Resort offer free cancellation for a full refund?
Yes, Orchid Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Orchid Bay Resort?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Orchid Bay Resort?
Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Orchid Bay Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Orchid Bay Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Orchid Bay Resort?
Yes, an airport shuttle is available. The charge is USD 197.00 per room roundtrip.
What are the check-in and check-out times at Orchid Bay Resort?
You can check in from 8:00 AM - 8:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Orchid Bay Resort and nearby?
Have fun with on-site activities such as kayaking and surfing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and spa services. Orchid Bay Resort also has a picnic area and a garden.
Are there restaurants at or near Orchid Bay Resort?
Yes, there's an on-site restaurant.
Does Orchid Bay Resort have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does Orchid Bay Resort have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Orchid Bay Resort like?
Orchid Bay Resort is in Orchid Bay. Popular attractions include Cerro Maya, which is 14 minutes away by car.

Reviews

7.8

Good

8.3/10

Cleanliness

7.5/10

Staff & service

6.8/10

Amenities

8.3/10

Property conditions & facilities

Reviews

6/10 Good

Lacey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johanna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Carter, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This property looks amazing in the posted photos but it’s not even close. Firstly it is so remote, you have to drive a very long dirt road full of potholes and take 2 crank across ferries ( that are falling apart ) to get there . The front desk is a table set up in the bar. The staff are very slow to help with anything. We ordered a large plate of fries and it took almost an hour to get them and there were about 20 fries on the plate for about 15 dollars. We paid extra to have a beach view and our view was a bit of water through a dense mangrove . The tvs did not work, the microwave oven did not work, the ceiling fan in the bedroom was extremely noisy, the towels and sheets had holes and we had a family of ants living in the kitchen. There was no offer of help brining our bags in and very vague overview of the resort facilities upon check in. This is supposed to be a secure , gated resort but they allow anyone to come in. We wanted to relax on the beach for a few days but all of the beach chairs, tables and palapas were taken by non guests . Thankfully we were able to cut our stay here short and go to a better place. I would not recommend staying here .
Ann, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

They went out of their way to set up excursions for us and answer all questions.
Kristi, 6-night family trip
Verified Orbitz guest review

10/10 Exceptional

Orchid Bay is a wonderful place to relax or have a busy fun filled vacation! The staff makes it so easy to fit the trip to your expectations and there is a lot to see and do! The natural beauty is amazing, with the aqua sea at you front door, The restaurant food was delicious The Casitas as they call the rooms are wonderful suites with everything you might need. To sum it up very nice amenities and just classy enough!
2-night family trip
Verified Expedia guest review

8/10 Very good

8-night trip
Verified Orbitz guest review

10/10 Exceptional

Extremely remote, secluded and peaceful. Courteous and helpful staff.
4-night romance trip
Verified Expedia guest review

6/10 Good

retirement community not a resort
This is an ex-pat retirement community, not a resort. There is only one restaurant with pretty limited food options. The water is warm and we had the beach to ourselves. We had an enjoyable time but it wasn't what we were expecting.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

4-night trip
Verified Expedia guest review