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Holiday Inn Hamburg - Hafencity

4-star hotel with restaurant, connected to the convention center, near Miniatur Wunderland

  • Free WiFi
From
NZ$181

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Room, 2 Twin Beds, Non Smoking (2 Persons) - Bathroom
  • Suite, 1 Double Bed, Non Smoking (1 Bed) - Bathroom
  • Hotel Bar
Hotel Bar. Image 1 of 42.
1 / 42Hotel Bar
Ueberseeallee 15, Hamburg, 20457, Hamburg, Germany
9.2.Superb.
  • Good location n nice area: no safe n mini bar provided, WiFi didn’t work properly .

    Aug 21, 2020

  • Staff were really kind at the front desk and also in the restaurant. Would stay again

    Mar 12, 2020

See all 285 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Convenient
Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 268 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • In HafenCity
  • Miniatur Wunderland - 16 min walk
  • Hamburg Dungeon - 16 min walk
  • Elbe Philharmonic Hall - 21 min walk
  • Reeperbahn - 36 min walk
  • Hamburg Cruise Center - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Double Bed, Non Smoking (1 Bed)
  • Room, 1 Double Bed, Accessible, Non Smoking (1 Bed, Roll In Shwr)
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Twin Beds, Non Smoking (2 Persons)
  • Standard Room

Location

Ueberseeallee 15, Hamburg, 20457, Hamburg, Germany
  • In HafenCity
  • Miniatur Wunderland - 16 min walk
  • Hamburg Dungeon - 16 min walk

What’s around

Landmarks

  • In HafenCity
  • Miniatur Wunderland - 16 min walk
  • Hamburg Dungeon - 16 min walk
  • Elbe Philharmonic Hall - 21 min walk
  • Reeperbahn - 36 min walk
  • Hamburg Cruise Center - 14 min walk
  • Hamburg Wholesale Market - 19 min walk
  • Moenckebergstrasse - 19 min walk
  • Hamburg City Hall - 20 min walk
  • Cap San Diego - 27 min walk
  • St. Michaelis Church - 28 min walk

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg Central Station - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Hamburg Dammtor Station - 5 min drive
  • Steinstrasse U-Bahn - 13 min walk
  • Messberg U-Bahn - 14 min walk
  • Monckebergstrasse U-Bahn - 18 min walk

At a glance

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 19 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 3

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • German
  • Italian
  • Spanish
  • Turkish
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Small print

Also known as

  • Holiday Inn Hamburg Hafencity Hotel
  • Hamburg Hafencity Hamburg
  • Holiday Inn Hamburg Hafencity
  • Holiday Inn Hamburg - Hafencity Hotel
  • Holiday Inn Hamburg - Hafencity Hamburg
  • Holiday Inn Hamburg Hafencity an IHG Hotel
  • Holiday Inn Hamburg - Hafencity Hotel Hamburg
  • Holiday Inn Hamburg Hafencity

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 19 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Hamburg - Hafencity does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 19 per day. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • You can check in starting at 3:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Yes, there's an onsite restaurant, Open Lobby. Nearby restaurants include Surfkitchen (5-min walk), Nachhaltigkeitspavillon OSAKA9 (6-min walk), and Alte Liebe (6-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 10.0.Exceptional

    Great option in Hafencity

    Fantastic modern hotel. Very clean, staff friendly. Car parking available. Restaurant was good

    Michael, 1 night business trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is conveniently located within a 5 to 10-minute walk of four bakeries/coffee shops, and is 5 minutes from the Prototyp Auto Museum. Our room was spacious and clean. Our bed was comfortable. The bottle of water in the room was not replenished. The bathroom toiletries were also never replenished. The buffet breakfast was delicious, but very expensive, and costs even more if not booked one evening in advance.

    WendyH, 3 night romance trip, Feb 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice stay

    Clean and comfortable rooms

    1 night business trip, Feb 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice location next to the train station. Friendly staff with excellent recommendations for restaurants and places to visit. Near by business district. Will definitely stay again upon my next visit.

    Dimitris, 2 night romance trip, Jan 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was so helpful and friendly and even accommodated us for a slightly earlier check in at no additional cost.

    3 night romance trip, Dec 19, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Too expensive for what you get

    - No parking available when we arrived - had to use public parking - There was a line of 10 minutes to get a coffee from the machine during breakfast - No drinking water in the room - At checkout we had to wait for 20mins to check out as only one desk of several was staffed. This was at 9am which is the main checkout time. For the price we paid (nearly 200EUR for one night) I would expect and am used to a better service.

    Benjamin, 1 night business trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Perfect acceptable stay in a reasonably located hotel

    Rupert, 1 night trip with friends, Nov 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and breakfast buffet. Good room size and updated. Didn’t like color or room interior (mustard yellow!) Staff is very professional and interested in your needs.

    4 night family trip, Oct 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Location, very friendly personnel, great room

    2 night trip, Oct 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel,fantastic friendly staff & extremely clean would definitely stay here again

    3 night trip, Sep 2, 2019

    Verified Expedia guest review

See all 285 reviews