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Hanoi La Castela Hotel

3.5-star hotel within walking distance of Thang Long Water Puppet Theatre

From
NZ$24

Image gallery

  • Junior Suite, City View - Guest Room
  • Junior Suite, City View - Guest Room
  • Premium Suite, 2 Twin Beds, Balcony - Living Room
  • Premium Suite, 2 Twin Beds, Balcony - City View
  • Junior Suite, City View - Guest Room
Junior Suite, City View - Guest Room. Image 1 of 29.
1 / 29Junior Suite, City View - Guest Room
9.6.Exceptional.
  • A stay in Hanoi La Castela Hotel is like a home away from home. We loved how we were made…

    Feb 19, 2020

  • The receptionist was very friendly and helpful when we checked in the hotel. The room is…

    Dec 22, 2019

See all 96 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 16 guestrooms
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe

For families

  • Refrigerator
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Old City Gate - 12 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 25 min walk

Enter dates for 2 guests

  • Deluxe Double or Twin Room
  • Executive Double or Twin Room
  • Junior Suite, City View
  • Family Suite, City View
  • Premium Suite, 1 Queen Bed, Balcony
  • Premium Suite, 2 Twin Beds, Balcony
  • Family Suite, 2 Queen Beds, Balcony

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Old City Gate - 12 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 25 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Ngoc Son Temple - 9 min walk
  • Hoa Lo Prison Museum - 11 min walk
  • Dong Xuan Market - 12 min walk
  • Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 16 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 16 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • English
  • French
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Fireplace

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hanoi Castela Hotel
  • Castela Hotel
  • Hanoi Castela
  • Hanoi La Castela Hotel Hotel
  • Hanoi La Castela Hotel Hanoi
  • Hanoi La Castela Hotel Hotel Hanoi

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 350000.0 per day

Airport shuttle service is offered for an extra charge of VND 448000 per vehicle (one-way)

Policies

This property advises that guest safety measures are currently in place.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hanoi La Castela Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hanoi La Castela Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Bún Bò Nam Bộ (3-min walk), Khazaana 1992 Indian Food Restaurant (3-min walk), and Marvel Restaurant (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 448000 per vehicle one-way.
9.6.Exceptional.
  • 10.0.Exceptional

    Excellent stay

    Clean, spacious room. Incredibly kind and solicitous staff who are always looking for ways to make your stay even better. Nice breakfasts. Convenient location in the Old Quarter. Basically, it’s everything you need for a comfortable stay in Hanoi.

    Natalie, 2 night trip, Dec 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good Hotel in the Old Quarter

    This hotel has a great location. Right smack in the thick of the Old Quarter. We stayed twice, with an overnight tour to Ha Long bay in the middle. The rooms are a decent size, and the beds are comfortable. The breakfast is great. You can order as much as you would like, and eggs to your liking. There are also some Vietnamese options. In terms of dining options, there are several good restaurants within walking distance (10 to 15 minutes). As for the hotel staff, they are really attentive to your needs. They are friendly and helpful, and speak good English.

    2 night trip, Sep 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Five stars doesn't do justice to the service!!!

    How many times do you leave a hotel and feel like you're leaving behind your good friends? The La Castela left us feeling like that. From the moment we walked in the door, we were welcomed like family by Tommy, the hotel manager, and the rest of the staff. The rooms are well apportioned, spotlessly clean, with comfortable beds and wonderful spread of complementary snacks. The rest of the hotel is very well maintained. The breakfast is wonderful, and my entire family enjoyed our morning meals with the hospitality of the staff. The price was very reasonable and the location was excellent. But it is the staff that sets this hotel apart. They were extremely attentive to our every need, willing to go out of the way to make our stay feel as if we were at home. They took the time to explain the nearby sites, offers guidance, discussed prices, and were very helpful. The entire staff were able to address us by name throughout our stay, and that is just a testament to their dedication to service. Both my wife and mother-in-law speak Vietnamese fluently, but they also appreciated the help and guidance as we were not familiar with Hanoi. They were immediately responsive to any requests, and I cannot simply imagine anything that could have been improved about our stay. If we return to Hanoi, this is where we will always stay.

    Jarrod, 3 night family trip, Jul 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean little hotel with very nice staff

    Staff was amazing, room was quiet and clean

    maxime, 2 night trip, Jun 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great little hotel which is excellent value for money. Comfortable beds, good water pressure in showers, and very clean. We had 3 people staying in 3 separate rooms, which were upgraded to Jnr Suites at no charge due to another party cancellation. Tommy & his staff working hard to give you an excellent stay. Very courteous and helpful so would highly recommend. Will be back!

    Tien, 1 night trip with friends, Jun 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Service

    Excellent, Tommy and his crew Alice, Ce Ce, Tony and staff were kund and very hospitable.

    Soon, 3 night romance trip, May 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Above and Beyond

    I stayed at this place with my friend for 3 nights and I have nothing but praises for all aspects of this hotel. The rooms were clean. Location was perfect with most of the tourist and foodie spots in close proximity. Food was great - their spring rolls are a must try! To top it all off, service is awesome. All of the staff were friendly and accommodating. They are always willing to go above and beyond. I truly had a wonderful stay and would highly recommend this place to anyone visiting Hanoi.

    Clymene, 3 night trip with friends, Apr 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    attentive staff

    La Castela is a cozy little place with very attentive staff. They have 24-7 frontdesk and travel info service which is super helpful. Rooms are not large but very tidy. Breakfast served by order is also to the perfection. The only small issue is the traffic in the neighborhood. If you are OK with the crowd of old quarter, La Castela should be a good choice.

    2 night family trip, Jan 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing service!

    Wow, I was blown away by the service! Tommy and the rest of the hotel staff exceeded our expectations! They were incredibly helpful and it was by far our best hotel experience in Vietnam. The room was really nice and it is centrally located. I highly recommend this hotel to any future guests.

    Chuan-Chun, 2 night romance trip, Jan 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing amazing amazing

    Great little hotel. Rooms are gorgeous, spacious and clean. There is nothing the hotel staff will not do for you. The girls would even make a delicious ginger tea for us when we got back from our outings and bring it to our rooms! Very gracious and happy people. Even left us sweet messages on our beds and on out breakfast plates! I would not hesitate to recommend this to anyone. Great location as wel.

    Julie, 2 night trip with friends, Dec 29, 2018

    Verified Hotels.com guest review

See all 96 reviews