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Tongariro River Retreat

Photo gallery for Tongariro River Retreat

Terrace/patio
75-inch Smart TV with digital channels, TV, fireplace
Down duvets, iron/ironing board, bed sheets
Down duvets, iron/ironing board, bed sheets
Down duvets, iron/ironing board, bed sheets

Overview of Tongariro River Retreat

Tongariro River Retreat

4.0 star property
Upmarket hostel next to golf course in Turangi

9.0/10 Superb

96 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Lounge area
  • Shared kitchen
  • 24/7 front desk
  • Meeting Facilities
Map
26 Ngawaka Place, Turangi, 3334
Main amenities
  • Outdoor pool access
  • Ski storage
  • 35 meeting rooms
  • 24-hour front desk
  • Garden
  • Computer station
  • Reception fireplace
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Conference space
  • Barbecue grills
Feel at home
  • Cookware, dishware and utensils
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
  • Laundry facilities

Room options

About this area

What's nearby

  • In a state park

Getting around

  • Taupo (TUO) - 32 min drive

Restaurants

  • Creel Tackle House - 11 min walk
  • Hare & Copper - 4 min drive
  • Turangi Bakery & Coffee Shop - 3 min walk
  • Lakeland House - 8 min drive
  • Mustard Seed Cafe - 15 min walk

About this property

Tongariro River Retreat

Adjacent to a golf course, Tongariro River Retreat is a great choice for a stay in Turangi. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking. Fellow travellers love the helpful staff and overall value.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 7:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • BBQs
  • Shared microwave
  • Shared fridge

Travelling with children

  • Children's games
  • Fireplace guard

What to do

  • Rock climbing
  • Bike tour information
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Snowboarding nearby

Working away

  • 35 meeting rooms
  • Computer station
  • Conference space (25 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bike storage
  • Golf caddy on-site
  • Golf cart on-site
  • Ski storage

Facilities

  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 18 holes of golf
  • Bike parking

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 75-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • Garden
  • Fireplace
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free weekday newspapers
  • Electrical adapters/chargers

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Shared kitchen access
  • Stovetop
  • Rice cooker
  • Toaster oven
  • Cookware, dishes and utensils
  • Blender

More

  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Cleaning supplies

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.7 per cent

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

<p>This property does not have lifts.</p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Extreme Backpackers Hostel Turangi
Extreme Backpackers Hostel
Extreme Backpackers Turangi
Extreme Backpackers
Golden Fern Backpackers
Tongariro River Retreat Turangi
Tongariro River Retreat Hostel/Backpacker accommodation
Tongariro River Retreat Hostel/Backpacker accommodation Turangi

Frequently asked questions

Does Tongariro River Retreat offer free cancellation for a full refund?
Yes, Tongariro River Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tongariro River Retreat?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Tongariro River Retreat?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tongariro River Retreat?
Yes, there's free self parking.
What are the check-in and check-out times at Tongariro River Retreat?
You can check in from 2:00 PM - 7:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Tongariro River Retreat and nearby?
Have fun during the warmer months with activities such as rock climbing. Additional recreation nearby includes hot springs and hunting. Enjoy amenities such as a garden and access to a nearby outdoor pool.
Does Tongariro River Retreat have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Tongariro River Retreat like?
Tongariro River Retreat puts you in the heart of Turangi. Popular attractions include Tokaanu Thermal Pools, which is 5 minutes away by car. Travellers say that this hostel is in a good location.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

2/10 Poor

Dirty beds, creepy owner, cobwebbed rooms.
Highly disturbing, unclean, uncomfortable and somewhat strange. The entrance is locked/not easily findable after dark. There was a man sitting in the shadows that saw us lost and advised us to use a back entrance to ‘get in’. The owner suggested he called us as we were late (expedia check in says until 10pm, we arrived at 9pm and didnt receive a call either). The kitchen was nothing like the pictures - it was cluttered and filthy with empty food cans all over the place when we arrived. Our room was even worse - it was cluttered with a folding bed, the sheets had body hairs all over them, we saw spider webs along the ceiling and the window looked like it hadn't been washed in its life - it was disgusting. The room had a stuffy undesirable stench to it too. There are no sockets near the beds to charge your devices either, just one on the opposite side (for our private room was the case anyway). The creepiest thing was, on our 2nd morning, the owner let himself into our private room whilst my female partner was in bed, without seeking permission or with any reason. She could have been changing or asleep, it was 8:30am and checkout wasn't until 10am. We decided to leave straight after this final straw, and having read other reviews by females, its happened to others to. Wish we’d spent whatever it cost to stay elsewhere as this was an eye opening disturbing few nights. No working heater in the cold room either.
Priten, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Wotif guest review

6/10 Good

OK, but not great
It was OK, but not the best experience I have had with this type of backpackers-style accommodation. Manager is quite nice and helpful. But I agree with the review below pointing out that the photos are very misleading. They seem to have all been taken on a day when the place was empty and all tidied up. In reality, the common areas are very cluttered and cramped, and not terrifically clean. Kitchen is very well equipped, but kind of a mess most of the time, because quests are not all considerate about cleaning up after themselves. I saw people come in and just leave dirty dishes on the counter. One morning I found a stove burner on, apparently overnight. WiFi is OK. Parking lot is usually full, but the street parking is no problem. Great location close to shops, restuarants and some nice walks. My room was dark and somewhat bleak, but this is not a place to stay if you are going to hang out in your room.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

This is a lodge not really a motel. There's a lovely welcoming atmosphere.
Ross, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The photo’s on the backpackers website which are the same on wotif must have been taken in better times. Suggest they update their photo’s to be a truer representation of what to expect when booking nowadays. Sheets had hair ball in them, new towel was damp on arrival, room didn’t seem entirely clean. Host was the best part as he was nice, friendly, chatty and welcoming. I feel a bit bad complaining as the man was so nice. The office was locked the morn I left therefore couldn’t address these things at the time. I think some maintenance & removing of clutter would spruce it up a lot. Should throw away the trampoline that has no mat in it. I bet the bird would like its cage cleaned/scrubbed as the bottom was filthy and mustn’t have been done in a while.
Verified Wotif guest review

10/10 Exceptional

Adam, 2-night trip
Verified Hotels.com guest review

6/10 Good

Laurence, 1-night trip
Verified Expedia guest review

8/10 Very good

Tsz Kit, 1-night trip
Verified Hotels.com guest review

8/10 Very good

fritz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The beds were great, very comfortable and clean. the host was awesome, a very likable character who was willing to accommodate a last minute change to occupancy. Very laid back and flexible without compromising quality. Great kitchen, dining and lounge facilities really felt like one of the family, a home away from home. Very much looking forward to returning there again in the near future.
Andrea, 1-night trip with friends
Verified Expedia guest review