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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

City Express Plus Cancun Aeropuerto Riviera

3.5-star3.5 stars
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506, Mexico

3.5-star hotel in Cancun with outdoor pool and restaurant
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Good experience in a very comfortable environment. We enjoyed the pool area and the…Apr 29, 2021
  • The hotel is super clean and modern. Very nice pool. Free breakfast in the morning is…Apr 15, 2021

City Express Plus Cancun Aeropuerto Riviera

from NZ$75
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds

What’s around City Express Plus Cancun Aeropuerto Riviera

Landmarks

  • Ventura Park Cancun - 5.7 mi / 9.3 km
  • Delfines Beach - 10 mi / 16.1 km
  • Maya Cancun Museum - 11.1 mi / 17.9 km
  • Puerto Morelos Town Square - 11.3 mi / 18.1 km
  • Aquaworld - 12.4 mi / 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

City Express Plus Cancun Aeropuerto Riviera’s small print

Also known as

  • City Express Plus Cancún Aeropuerto Riviera Hotel Cancun
  • City Express Plus Cancun Aeropuerto Riviera Cancun
  • City Express Plus Cancun Aeropuerto Riviera Hotel Cancun
  • City Express Plus Cancún Aeropuerto Riviera Hotel
  • City Express Plus Cancún Aeropuerto Riviera Cancun
  • City Express Cancún Aeropuert
  • City Express Plus Cancún Aeropuerto Riviera
  • City Express Plus Cancun Aeropuerto Riviera Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Plus Cancun Aeropuerto Riviera

  • Does City Express Plus Cancun Aeropuerto Riviera offer free cancellation for a full refund?
    Yes, City Express Plus Cancun Aeropuerto Riviera does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Plus Cancun Aeropuerto Riviera?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Express Plus Cancun Aeropuerto Riviera?
    Yes, there's free self parking.
  • Is there a pool at City Express Plus Cancun Aeropuerto Riviera?
    Yes, there's an outdoor pool.
  • Are pets allowed at City Express Plus Cancun Aeropuerto Riviera?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at City Express Plus Cancun Aeropuerto Riviera?
    You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Plus Cancun Aeropuerto Riviera?
    Yes, there's an onsite restaurant. Nearby restaurants include Los Caporales (2.2 mi), Bugambilias (2.6 mi), and Momo (2.6 mi).
  • Is airport shuttle service offered by City Express Plus Cancun Aeropuerto Riviera?
    Yes, a free airport shuttle is available.
  • Is there an onsite casino at City Express Plus Cancun Aeropuerto Riviera?
    No, this hotel doesn't have a casino, but Dubai Palace Casino (17-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
  • What is there to do at City Express Plus Cancun Aeropuerto Riviera and nearby?
    City Express Plus Cancun Aeropuerto Riviera has an outdoor pool and a fitness center.

Recent reviews

Very good 8.2 From 587 reviews

Exceptional 10.0
Friendly staff & Great breakfast!
The staff was so nice & responsive. I had booked my stay for the wrong night and they fixed it hassle free and I was able to get a room that night. Breakfast was also delicious. Hot plate buffet with juice, coffee & dessert & awesome pool. I would definitely stay again. Much thanks to the FrontDesk staff for helping us out.
Jose, us1 night family trip
Very good 8.0
The bed was not very comfortable. Had a cheap mattress pad on it
Pamela, us1 night trip
Very good 8.0
better carry cash!
I was surprised with the quality of the food in the restaurant. I was disappointed when their credit card terminal kept showing DECLINED as I tried to check in. The clerk was not helpful. When I asked to switch to a different terminal, he told me he couldn't. I had to pay cash. VERY LUCKY I HAD ENOUGH CASH WITH ME. Went back down to desk and a different desk clerk ran my credit card easily.... This is not good
Rip, us1 night trip
Exceptional 10.0
Great new hotel
This hotel is only 1 1/2 years old. Located 15 minutes from Cancun airport. They have an airport shuttle that will pick you up if you contact the hotel 24 hours prior to your arrival with flight information. The food at their restaurant is excellent. The room is in immaculate condition. Beautiful large pool. Very safe hotel for solo travelers.
us1 night trip
Very good 8.0
Great place!!
We had an amazing stay. The place was beautiful and clean which is most important and everyone was very welcoming and helpful
Neav, us1 night trip with friends
Good 6.0
Super Grumpy Reception!
The man at reception was super grouchy and had no patience. He asked me to sign the check in papers and then told me I did it wrong (it was all in Spanish and I couldn't understand it). I asked for his help and he got frustrated and riped up the papers in front of me and told me that I had to do it all over again because I didn't listen. Sigh. The Hotel was simple but nice and the beds were comfortable. Having breakfast in the morning was also appreciated.
Karra, ca1 night family trip
Good 6.0
The bed was very comfortable but the amenities/facilities and dining options were extremely limited.
JG811, gb1 night trip
Exceptional 10.0
This is an excellent choice for late flights prior to going to a full resort. It was clean, the staff were fantastic, and the food was very good.
us1 night romance trip
Very good 8.0
good stay
Good clean quiet over night stay helpful friendly health concious staff
Douglas, us1 night trip
Very good 8.0
Every things was fine, clean, good attention, ubicacion
us1 night family trip

City Express Plus Cancun Aeropuerto Riviera