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City Plus Cancun Aeropuerto Riviera

Photo gallery for City Plus Cancun Aeropuerto Riviera

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of City Plus Cancun Aeropuerto Riviera

City Plus Cancun Aeropuerto Riviera

3.5 star property
3.5-star hotel with outdoor pool, near Moon Palace Golf Club

7.2/10 Good

1,309 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Fitness centre
  • Room service
  • 24-hour business centre
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Conference space
  • Luggage storage
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • Moon Palace Golf Club - 15 min walk
  • Ventura Park Cancun - 9 min drive
  • Riviera Cancun Golf Resort - 29 min drive
  • Delfines Beach - 15 min drive
  • El Rey Ruins - 17 min drive
  • Dubai Palace Casino - 18 min drive
  • Iberostar Cancun Golf Course - 19 min drive
  • Plaza Las Americas - 18 min drive
  • Aquaworld - 18 min drive
  • Puerto Cancun Marina Town Center - 21 min drive
  • La Isla Shopping Mall - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Free airport shuttle

Restaurants

  • Lobby Bar - 7 min drive
  • Grand Lobby Bar - 6 min drive
  • Cusco - 8 min drive
  • The Grill - 8 min drive
  • Grand Central Buffet - 7 min drive
Map

About this property

City Plus Cancun Aeropuerto Riviera

City Plus Cancun Aeropuerto Riviera offers a free airport shuttle (available 24 hours) and puts you within a 15-minute drive of Moon Palace Golf Club and Delfines Beach. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. Fellow travellers say great things about the helpful staff and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

City Express Plus Cancún Aeropuerto Riviera Hotel Cancun
City Express Plus Cancún Aeropuerto Riviera Hotel
City Express Plus Cancún Aeropuerto Riviera Cancun
City Express Cancún Aeropuert
City Plus Cancun Aeropuerto Riviera Hotel
City Plus Cancun Aeropuerto Riviera Cancun
City Express Plus Cancún Aeropuerto Riviera
City Express Plus Cancun Aeropuerto Riviera
City Plus Cancun Aeropuerto Riviera Hotel Cancun

Frequently asked questions

Does City Plus Cancun Aeropuerto Riviera offer free cancellation for a full refund?
Yes, City Plus Cancun Aeropuerto Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City Plus Cancun Aeropuerto Riviera?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Plus Cancun Aeropuerto Riviera?
Yes, there's an outdoor pool.
Are pets allowed at City Plus Cancun Aeropuerto Riviera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Plus Cancun Aeropuerto Riviera?
Yes, there's free self parking.
Is an airport shuttle service offered by City Plus Cancun Aeropuerto Riviera?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at City Plus Cancun Aeropuerto Riviera?
You can check in from 3 PM - midnight. Check-out time is 1 PM.
Is there an on-site casino at City Plus Cancun Aeropuerto Riviera?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at City Plus Cancun Aeropuerto Riviera and nearby?
City Plus Cancun Aeropuerto Riviera has an outdoor pool and a fitness centre.
Are there restaurants at or near City Plus Cancun Aeropuerto Riviera?
Yes, there's an on-site restaurant.
What's the area around City Plus Cancun Aeropuerto Riviera like?
City Plus Cancun Aeropuerto Riviera is a short 15-minute walk from Moon Palace Golf Club and 13 minutes' walk from Xoximilco.

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Mark, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Accommodations
Outstanding comfort, space, and security. A/C worked awesome. Room service excellent. Free breakfast was good but no hot items like oatmeal, eggs, pancakes, etc. Free pick and drop off to airport was outstanding. Room service food was quite expensive though. Better to eat out.
Carlos, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful hotel
The hotel is perfect, clean, with all conditions. My only complaint is that in the restaurant they always try to overcharge you, it happened to me on the 3 occasions that I went. Check the bill.
Lionel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carole, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Donna, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lupe, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Odel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super easy pick up from the airport. Thank you for providing airport shuttle service. It was also fun to go swimming in the pool.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable, convenient
Nice new hotel. Clean, comfortable, and quiet. Staff was helpful and nice. I love the giant plant wall. Convenient location for the airport. Wish they’d get away from using the little disposable bottles for shampoo etc.
Plant wall bottom
Pool courtyard
Plant wall top
Kimi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad comunication! No one answers. No shuttle to pick me up!!!
Freddy, 1-night trip
Verified Hotels.com guest review