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Clarence Hotel

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Premier Room | Premium bedding, in-room safe, individually decorated
Deluxe Room | Premium bedding, in-room safe, individually decorated
Premier Room | Premium bedding, in-room safe, individually decorated
Premier Room | Premium bedding, in-room safe, individually decorated
Deluxe Room | Premium bedding, in-room safe, individually decorated

Overview of Clarence Hotel

Clarence Hotel

4.0 star property
4-star hotel in Tauranga with restaurant and bar/lounge

9.4/10 Exceptional

58 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • Meeting Facilities
Map
51 Willow St, Tauranga, Bay Of Plenty, 3110
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Tauranga

Getting around

  • Tauranga (TRG) - 10 min drive
  • Rotorua (ROT-Rotorua Regional) - 58 min drive

Restaurants

  • Cbk - 5 min walk
  • Starbucks - 6 min walk
  • Fresh Fish Market Tauranga - 4 min walk
  • The Barrel Room - 4 min walk
  • Takara Japanese Restaurant - 3 min walk

About this property

Clarence Hotel

A great choice for a stay in Tauranga, Clarence Hotel is only 3.3 mi (5.3 km) from the airport. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 10:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (8 AM - 10:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 49-inch LED TV
  • Satellite TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: NZD 100.0 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Clarence Hotel Tauranga
Clarence Tauranga
Clarence Hotel Hotel
Clarence Hotel Tauranga
Clarence Hotel Hotel Tauranga

Frequently asked questions

Does Clarence Hotel offer free cancellation for a full refund?
Yes, Clarence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Clarence Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Clarence Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Clarence Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Clarence Hotel?
You can check in from 2 PM - 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Clarence Hotel and nearby?
Clarence Hotel has access to a nearby health club.
Are there restaurants at or near Clarence Hotel?
Yes, there's an on-site restaurant.
What's the area around Clarence Hotel like?
Clarence Hotel is in the heart of Tauranga, a short 4-minute walk from Tauranga Domain and 3 minutes' walk from Tauranga Art Gallery. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely boutique hotel, excellent service and rooms are lovely. A real change to standardised chain type hotels, it was just wonderful and the staff were all lovely.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Top Quality Room with a luxurious Bed & top of the range Decor. The bathroom & shower was also amazing! The restaurants downstairs are so good with friendly staff & food to die for. We were there celebrating a special occasion & it did not disappoint - I would highly recommend this place.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great old world charm. Staff are top-notch. Loved the place
1-night trip
Verified Expedia guest review

10/10 Exceptional

Stylish boutique hotel
The room is beautiful. I like it so much, the colour of the fabrics, the pattern on the door, the vintage window, the furry surface of wardrobe, everything. And it's comfortable as well, lovely bed and lovely shower. The old post office building itself is worth a visit.
L, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely bed and nice shower.
Karen, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Wotif guest review

10/10 Exceptional

You won't regret staying here
The furnishings are really contemporary and pretty swanky. I loved the whole way this old bank has been modified. The bar has the best gin drinks and the atmosphere is wonderful. Just be mindful that this is an older building which has quirks - for those who need 100% quiet, you may struggle with the noise from the bars particularly on Friday and Saturday nights. But it has the best bed I have ever slept in.
Amber, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place in Tauranga
Amazing place to stay in tauranga.Great location.Very impressive and restaurant is very good with amazing food.will return
B A, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

this would be the best Hotel experience I have had in NZ
Sue, 3-night trip with friends
Verified Wotif guest review