There's no coffee machine in the room, so I picked up the phone to call the front desk, but the numbers on the phone was stuck, so I went to the front desk to asked for one, the staff said he will deliver one right away. I waited in the room for over one hour, so I phoned the front desk with my cell, he said " O , I forgot, will deliver right now." 45minu later, I finally got the coffee machine. I went out to meet friends, and went back to my hotel room just before midnight, I went in for my shower, turned the water on only got hot water, the cold water tap was not working, who can shower with straight HOT WATER. It's too late to do anything. In the morning, I checked out, I told the staff about the shower, all I got was " O " no sorry or anything. Thanks God, I only booked for one night.