Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
What's nearby
Xoximilco - 13 min drive
Moon Palace Golf Club - 15 min drive
Crococun Zoo - 18 min drive
Puerto Morelos Beach - 22 min drive
Petempich Bay - 22 min drive
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Tulum Intl. Airport (TQO) - 134 min drive
Cozumel Intl. Airport (CZM) - 30.1 miles/48.5 km
Restaurants
Grand Central Buffet - 17 min drive
Agave Mexican Cuisine - 2 min walk
The Grill - 18 min drive
Cusco - 18 min drive
Lobby Bar - 2 min drive
About this property
Dreams Natura Resort & Spa - All Inclusive
At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be within a 15-minute drive of Moon Palace Golf Club. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. World Cafe Buffet, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 7 bars/lounges, a lazy river, and a free kid's club. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Dancing
Entertainment
Theme parties
Languages
English, Spanish
At a glance
Hotel size
553 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free supervised childcare
Free children's club
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
9 restaurants
7 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Lazy river
Playground
Free supervised childcare/activities
Children's menu
Children's games
Toys
Lifeguard on site
What to do
On the beach
Fitness classes
Yoga classes
Kayaking
Ziplining
Shopping
Pool table
Access to nearby outdoor pool
Working away
3 meeting rooms
Computer station
Conference center (12208 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Free water park
Arcade/game room
Full-service spa
Lazy river
2 spa tubs
Sauna
Massage/treatment rooms
Steam room
Waterslide
Wine tasting room
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
No plastic water bottles
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Champagne service
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Special features
Spa
Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 65 per night
Pets are allowed for an extra charge of USD 65 per pet, per night
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the heated pool
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Also known as
Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel
Frequently asked questions
Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night, and there's also a deposit of USD 65 per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking and ziplining. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Dreams Natura Resort & Spa - All Inclusive also has 4 outdoor pools, 7 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Dreams Natura Resort & Spa - All Inclusive like?
Dreams Natura Resort & Spa - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2024
Excellent service
It was amazing! I had a swim out suite! Best time of my leve! Food, staff, everyone was very nice, polite, etc. so much food and drinks to choose from. I will definitely be back. It was my nieces destination wedding! Loved the place! Shuttle service was provided from and to airport. Too much to list! The doa, the explorer club
Norma Leticia
Norma Leticia, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 9, 2024
No volvemos
No nos gustó. Hacen bodas todos los dias hasta domingos con musica muy fuerte molestando a los que se hospedan en el hotel. Tambien los que trabajan no miden el ruido y estan gritando y haciendo escandalo afuera de las habitaciones desde las 6am. El hotel no cuenta con suficiente staff entonces nadie te atiende, te hacen esperar minimo 45 minutos en los restaurantes (aunque esten vacios), no hay toallas limpias en las albercas y la comida no esta rica. En general no volveriamks
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Everyone and everything was great!
Jessica
Jessica, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
We were there for a destination wedding everything went well and had so much fun
Nahla
Nahla, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2024
Deborah
Deborah, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Hip
Mark S
Mark S, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
The staff is amazing! Can’t wait to come back
Tamara
Tamara, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
The staff was great. The property was really nice. It would have been appreciated if our room was inspected before hand of any issues like room phone did not work due to any issues.
Once room was found faulty in the middle of our stay, it would have been great that the manager had little empathy and concern about me and my pregnant wife to offer immediate assistance rather than I have to go to reception multiple times to request assistance for room change.
Plus no upgrade or anything was offered to apologize to us and make our stay more pleasant.
Spa and other services were great but it would be great to have proper communication to inform that the spa services are with extra charges not included with all inclusive package.
Manager at reception during night time need to have more empathy and understanding for guests concern and situation.
Tushar
Tushar, 4-night romance trip
Verified Expedia guest review
6/10 Good
Sep 16, 2024
We just came back after spending 5 nights for our honeymoon. We payed for the preferred club but the reality is we felt it wasn’t worth it. As soon as we got there the concierge took us to the preferred lounge to basically ask us to join a 90 mins breakfast to convince us join their club membership but we declined and every time after that when he sees us he continues trying to convince us join that meeting. The Italian food restaurant was half full and it took them almost an hour to bring our food and totally tasteless by the way, the hibachi was very good show and good food and great waiters, the buffet it was a hit or miss and the breakfast was basically the same every day. It has a small water park and lazy river that we enjoyed a lot. We stayed at some other Dreams Resort in Punta Cana and it was always a great experience so I hope this hotel gets better.
Bianca
Bianca, 5-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 16, 2024
Desmond
Desmond, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 15, 2024
Priti
Priti, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Steven Ting
Steven Ting, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 12, 2024
Everything at this resort was wonderful! The spa and amenities like the kids activities and arcade. Lazy River was closed for 2 of our days but was decent. I couldn’t go on zip line bc apparently I’m too heavy bc of muscle outweighing my fat. The ac seemed to be a shortcoming in most dining halls plus the coco lounge. We did lose power in our floor and they had to move us to a different room, luckily it was our 2nd day and we weren’t fully unpacked but was annoying. The Humidity was high but that’s an area they should work on. Asian restaurant was by far the best. Everything else was mediocre. Drinks were decent for most part. Our cleaning lady was yamlet was so good. Isaiah at the spa was excellent in accommodating us. Pool waters were super perfect every time we went! Those dudes are constantly checking the water quality which I appreciated. Unfortunately my daughter lost her eye glasses at the pool and never came up in the lost and found. What would anyone do with an 8 year olds prescription eyewear!? Like C’mon turn it in!
Mohammad
Mohammad, 4-night family trip
Verified Expedia guest review
2/10 Poor
Sep 12, 2024
I would not recommend this resort at all! They only care about the families with children….children run around wild at this resort and they will not even let u get tipsy!!! Drinks are watered down and they don’t even have signature drinks smh…. If u ask for a shot the put ice in them bc they said it’s a family oriented resort!!! What does having a shot have to do with that … I paid for a full ocean view and they put me in a partial view ocean room … when I complained about it the guy simply asked me if I could still see the ocean …wow the nerve …I’m pissed bc I paid an extra cost for the full view and didn’t get it … and while chatting with some friends that were there they had the same complaints and the water was hit or miss bc it was freezing cold
Blake
Blake, 5-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2024
The property was very very clean.
Mir
Mir, 3-night family trip
Verified Expedia guest review
2/10 Poor
Sep 10, 2024
Mariyah
Mariyah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
VERY GOOD SIZE RESORT FOR FAMILIES WITH CHILDRENS
Elsa
Elsa, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
Beautiful Property and wonderful staff.
Antonette
Antonette, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Daniel
Daniel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Lesya
Lesya, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Great service
Sonia
Sonia, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Since the minute we walked in the resort every one was so helpful and friendly. Our experience at Dreams Natura Resort was a wonderful experience. The buffets and Restaurants the food & service was amazing, my favorite place to
Eat was the Hibachi restaurant. Great place if you are with kids, My kids enjoyed the water slides.
Nancy
Nancy, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 5, 2024
Danny
Danny, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Mechell
Mechell, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
The service was great loved their entertainment not far from airport .