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Serenity Hotel Boutique

4.0 star property
Hotel with outdoor pool, near Mamitas Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenity Hotel Boutique

Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Dock
Balcony
Lobby
Bar (on property)
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pet-friendly
  • Parking available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Valet parking
  • Self parking
  • Pool bar
  • Room service
  • Airport drop-off service
Feel at home
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The price is NZ$136
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Junior Suite

50-inch LCD TV with digital channels, TV, iPod dock

Grand Junior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Fan
  • 77 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Serenity Penthouse

Serenity Penthouse | Living room

Serenity Penthouse

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Fan
  • 420 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Fan
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Fan
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Corner Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

One Bedroom Corner Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Fan
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for One Bedroom Double Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

One Bedroom Double Suite

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Grand Suite

Balcony view

Two Bedroom Grand Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Fan
  • 102 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

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Pool
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Free parking
Free WiFi
9.2 out of 10, Wonderful, (1120)
The price is NZ$206
includes taxes & fees
4 Dec - 5 Dec
Antera Hotel & Residences
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About the area

Map
Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720

What's nearby

  • Mamitas Beach - 6 min walk - 0.6 km
  • Quinta Avenida - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.7 km
  • Gran Coyote Golf - 5 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.9 km
  • Airport drop-off service

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Serenity Hotel Boutique

Serenity Hotel Boutique features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • On-site self-parking (USD 15 per night)
  • On-site valet parking (USD 15 per night)

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 5 per night (rates may vary)
  • WiFi is available in public areas for USD 5 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 85 per vehicle. Maximum occupancy 4
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 15 costs USD 10

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Parking

  • Self-parking costs USD 15 per night
  • Valet parking costs USD 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Serenity Hotel Boutique Hotel
Serenity Hotel Boutique Playa del Carmen
Serenity Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

Does Serenity Hotel Boutique offer free cancellation for a full refund?
Yes, Serenity Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serenity Hotel Boutique?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Serenity Hotel Boutique?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Serenity Hotel Boutique?
Yes. Self-parking costs USD 15 per night. Valet parking costs USD 15 per night.
Is an airport shuttle service offered by Serenity Hotel Boutique?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 85 per vehicle.
What are the check-in and check-out times at Serenity Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Serenity Hotel Boutique?
No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.
What is there to do at Serenity Hotel Boutique and nearby?
Serenity Hotel Boutique has an outdoor pool.
Are there restaurants at or near Serenity Hotel Boutique?
Yes, there's an on-site restaurant.
What's the area around Serenity Hotel Boutique like?
Serenity Hotel Boutique is a short 7-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach. The local area is walkable and popular for its beaches.

Serenity Hotel Boutique Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Sheila, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo Alonso, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Manuel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed our stay everyone is very nice and attentive
Esmeralda, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The restaurant is only open for breakfast. So claiming to have a restaurant is misleading. It was loud, motorcycles riding up/down street at all hours of the night revving their engines.
Daniel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I was amazed how big and beautiful this place was … a 6 min walk to the beach…
Cher, 5-night family trip
Verified Expedia guest review

6/10 Good

Value for money
Decent hotel, value for money and location is great. The service and the Friendliness of the staff are excellent. But the comfort level and facilities are average or below average
John, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was pretty good. Friendly and helpful staff. However hotel was pretty hot if you were not in your room. Last night hotel was running on a generator so the whole suite was hot.
Rosemary, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place
Francisco, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel had everything we needed. 2 restaurants , roof top pool and bar. Great staff and service was excellent. Few blocks to beach and a tin of restaurants with in 5 min walk.
Jose, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Rodolfo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lawrence, 3-night trip
Verified Expedia guest review

8/10 Very good

Griselda, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Muamer, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff and very nice and clean room. Indoor Parking available for free.
Robert, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Cutberto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We Loved Everything about this Hotel, except the fact that they had a Salsa Night on the roof Friday bught that didn’t end until 1:30am, so it was pretty loud all night! But, the staff was Great, the place was super clean & we really enjoyed our stay!
Ernesto, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Stopped for one night, very close to beach and town, loved it!
Ragheeba, 1-night trip
Verified Expedia guest review

2/10 Poor

Bad
Alan, 12-night trip
Verified Expedia guest review

2/10 Poor

jack, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beach, dinning , and shopping all within walkable distances. Pool and bar on the roof is very nice and complimentary breakfast is delicious. 😋
Scarlett, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Serenity
Amazing! The penthouse is a must see. Our waiter at the lobby restaurant fantastic!
William, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

david, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The room was clean but shabby chic. There were buttons missing on the chairs and sofa. The sheets were itchy the 1st night and I had them change the whole bedding. After that, the bed was fine. Service was exceptional. The food in the restaurant was better than the burger restaurant on 5th street.
Esther, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The service at the hotel restaurant was lovely.
Geanella, 6-night trip
Verified Expedia guest review