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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
Suburban hotel in Surprise with outdoor pool and conference centre

Choose dates to view prices

Escape to Windmill Suites Surprise, Ascend Hotel Collection and unwind in the serene garden or spa tub. Enjoy a full breakfast, stay active with the gym or lounge by the outdoor pool with sun loungers. Helpful staff and express check-in make your stay seamless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Hot tub
  • Room service
  • Conference centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
The current price is NZ$206
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(97 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(103 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Patio
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Patio
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min drive - 6.4 km
  • Peoria Sports Complex - 9 min drive - 10.9 km
  • Luke Air Force Base - 12 min drive - 13.5 km
  • State Farm Stadium - 16 min drive - 19.1 km
  • Desert Diamond Arena - 16 min drive - 18.8 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 27 min drive
  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, you'll be within a 15-minute drive of Peoria Sports Complex. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A hot tub and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (2906 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer free cancellation for a full refund?

Yes, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What is there to do at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel and nearby?

Have fun with activities such as hiking, mountain biking and skydiving, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel also has a fitness centre and a picnic area, as well as a garden.

What's the area around Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel like?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is in Surprise Original Townsite, a short 1-minute walk from Centennial Friendship Park. Travellers say that this hotel is in a good location.

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Reviews

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast options were excellent and greatly appreciated by guests. (117 reviews)
  • The property offers ample free parking and a quiet location near a park. (7 reviews)
  • Pet rooms were clean, convenient, and comfortable for pets and their owners. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Family friendly
Location
Value
Coffee
Bathroom
Air conditioning

Reviews

10/10 Exceptional

Really enjoyed my 3 night stay. Very comfortable and enjoyed the hot breakfast. I will definitely stay again
Misti, 3-night trip

10/10 Exceptional

Everything was great. Room was clean, the bed comfortable and thr staff was very pleasant
roxanne, 2-night trip

10/10 Exceptional

One of the nicest rooms I’ve ever been in even better than Las Vegas and my opinion my girlfriend loved it too
Bobby, 1-night trip

10/10 Exceptional

The stay was amazing as usual. Would book here again
3-night trip

10/10 Exceptional

Stay was great staff was attentive.
Brandon Edgar Alexander, 3-night trip

8/10 Very good

Surprisingly good

The Hotel is in a great location. All the staff were very friendly and attentive. The parking was free and ample spaces. Our room had a living room and was clean and tidy. The amenities all worked (Internet/TV/ hot water etc) The room was a little dated but overall a very good value. the free Breakfast was very good also.
henry, 2-night trip

8/10 Very good

Very nice hotel, service was good, people was friendly
Monica, 2-night trip

10/10 Exceptional

Was very nice and comfortable
Teresa, 1-night trip

8/10 Very good

Older hotel, but clean and close to lots of restaurants and sites. Breakfast was niceand the staff were fantastic!
Timothy, 4-night trip

10/10 Exceptional

such a great place!
Zoey, 2-night trip

6/10 Good

Hotel building is really old. Hallway carpets are so dirty, I was thinking my shoes would get dirty (seriously). Room layout for a one bedroom unit was strange. Overall, below average.
Nishantha, 1-night trip

10/10 Exceptional

A good place to stay

Great place, CV very comfortable
Michael, 2-night trip

10/10 Exceptional

The breakfast was good, it was quiet area. And the rooms were super clean. Staff was also nice as well. And the pool was good as well. Would love to stay here again.
Trevino, 2-night trip

10/10 Exceptional

Best breakfast ever! Clean rooms! Family friendly location! Easy to get to. Wonderful grounds and pool area! Would stay again!
Jean, 3-night trip

10/10 Exceptional

Not what i expected, good place
Bertha, 2-night trip

8/10 Very good

The breakfast spread was excellent. There was a large variety to choose from.
Melissa, 3-night trip

10/10 Exceptional

This hotel is quite nice and I really liked the room and very comfortable bed. The hallway carpet looks terrible is my only negative.
Q, 1-night trip

10/10 Exceptional

The room was spacious and clean. Staff was friendly and the breakfast had lots of variety and was very good. Pleasant stay 😊
Nadine, 4-night trip

8/10 Very good

Beds was so comfy
Courtney, 1-night trip

10/10 Exceptional

Big room, hot breakfast, price, location
Bruce, 1-night trip

8/10 Very good

Very friendly staff. Room was comfortable property was clean
Kevin, 6-night trip

10/10 Exceptional

Loved it

This was by far my favorite hotel experience. I could honestly live here. I loved this hotel. Breakfast was great, beds comfy tons of comfy pillows. The suite was cozy decor felt like home. I honestly never wanted to leave. My only complaint if I had to judge would be vending and ice machine was not on the second floor. Oh and the smells in hallways were amazing.
Trish, 2-night trip

6/10 Good

Nice place for a short stay

The hotel is in a nice area. It is somewhat dated but comfortable for a short stay.
1-night trip

8/10 Very good

One day stay

We were in town for a Pickleball tournament. The hotel seemed older and a little worn but we thought it was a good value in a nice area.
James, 1-night trip

10/10 Exceptional

Very nice suite, elevator access! Breakfast was above average for sure! All staff I encountered were nice and helpful
Penny, 6-night trip