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The Whitehall Houston

4.0 star property
Hotel with outdoor pool, near Toyota Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Whitehall Houston

City view from property
Terrace/patio
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Outdoor pool, pool umbrellas, pool loungers
Interior
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pool
  • Parking available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$227
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown, an IHG Hotel

Parking available
Free WiFi
Restaurant
Connecting rooms available
8.6 out of 10, Excellent, (1205)
The price is NZ$201
includes taxes & fees
22 Dec - 23 Dec
Holiday Inn Houston Downtown, an IHG Hotel
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About the area

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk - 1.2 km
  • Downtown Aquarium - 18 min walk - 1.6 km
  • Minute Maid Park - 3 min drive - 2.4 km
  • George R. Brown Convention Center - 4 min drive - 3.1 km
  • Rice University - 7 min drive - 7.3 km

Getting around

  • Houston William Hobby Airport (HOU) - 20 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston Station - 25 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free local area shuttle

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk

About this property

The Whitehall Houston

At The Whitehall Houston, you'll be a short five-minute drive from Toyota Center and Minute Maid Park. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A 24-hour fitness centre, a fitness centre and a terrace are other highlights. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 259 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, up to 23 kg per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site valet parking (USD 40 per night; includes in/out privileges)

Off-site

  • Free area shuttle within 1.0 mi

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Part & Parcel – On-site cocktail bar. Open daily.
Buffalo Bayou Coffee – This coffee shop only serves lunch. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 per person

Renovations and closures

This property is closed from 25 November 2024 to 26 November 2024 (dates subject to change).
The property will be renovating from 25 November 2024 to 26 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Is The Whitehall Houston currently open?
This property is closed from 25 November 2024 to 26 November 2024 (dates subject to change).
Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Whitehall Houston?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an on-site restaurant.
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travellers give top marks for the hotel's prime location.

The Whitehall Houston Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay.
Had a great stay. Only issue is that when we got off of the elevator to go to our room there was a strong odor of marijuana in the hallway. Very strong. Like it was being smoked in the hallway. Other than that it was a good value and good experience.
Amanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Never again
Never again the only bright spot was the front desk operator Luke . He was friendly and courteous. The lobby was beautiful wouldnt expect the room to be in such bad conditions. The lignts were outdated wallpaper looked dirty the bathroom had browned around toilet. The shower was a mess had not been properly cleaned in a while had grime and old soap scum. The showerhad was gross. I have photos but for some reason it won't let me add
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mandy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

NADINE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Bryan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Houston Getaway
The hotel was comfortable. Great location.
Dr. Hugh, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel overall is great. Very walkable area. Great staff. My only two complaints are there’s a required valet parking service that was $40 a night if you bring a vehicle which I didn’t know about until the day before my stay from an email from the hotel. So what I was told on Hotels.com wasn’t what I actually paid. Second, there was no microwave in the room so eating out was the only option.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

All good, mostly
Staff were great, liked the eco policy which included a credit to spent at the in-house restaurant. The air conditioning in the room worked fine apart from not being able to change the target temperature. Plus the room smelled of cologne very strong the entire time which was odd and not ideal.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Dominique, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Awesome service
Rhine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place
AMAZING!!!! Truly
Shaquaria, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

NORMA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Historic hotel made history in my experience
The staff, the hotel, the amenities. The cleanliness were all phenomenal. I would definitely return every time that I travel to Houston. What an amazing trip!
Laquita, 1-night business trip
Verified Hotels.com guest review

6/10 Good

It was a place to stay. Restroom was ridiculously small, room was small, and was alittle disappointing. Staff was helpful. I expected alittle more but it was average and staff was kind.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

J, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We had a wonderful stay! The food at the restaurant was delicious and drinks at the bar were delicious! Everyone was super nice
Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review