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NH Collection Mexico City Reforma

4.0 star property
Hotel with spa, near Paseo de la Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Property amenity
Outdoor pool
Front of property
Premium bedding, minibar, in-room safe, desk
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Airport transfer
  • Pool
  • Parking available
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • 16 meeting rooms
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$155
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Family Room, Balcony (2 Double Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View

Suite, Terrace

Suite, Terrace, View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, View (Premium Room with Balcony)

Premium Room, Balcony (Premium Room with Balcony)

Premium Room, Balcony, View (Premium Room with Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, View

Superior Room

Superior Room, View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

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Property amenity

Galeria Plaza Reforma

Pool
Parking available
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (2528)
The price is NZ$196
includes taxes & fees
30 Nov - 1 Dec
Galeria Plaza Reforma
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About the area

Map
Liverpool No 155, Mexico City, 06600

What's nearby

  • U.S. Embassy - 7 min walk - 0.6 km
  • Paseo de la Reforma - 7 min walk - 0.6 km
  • Angel of Independence Monument - 8 min walk - 0.7 km
  • Reforma 222 - 11 min walk - 1.0 km
  • Monument to the Revolution - 3 min drive - 2.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 28 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 13 min drive
  • Mexico City Fortuna Station - 25 min drive
  • Tultitlan Lecheria Station - 38 min drive
  • Insurgentes Station - 5 min walk
  • Sevilla Station - 8 min walk
  • Cuauhtemoc Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Pancho's Bar - ‬2 min walk
  • ‪Cabaretito - ‬1 min walk
  • ‪Jugos y Licuados "El Güero - ‬2 min walk

About this property

NH Collection Mexico City Reforma

When you stay at NH Collection Mexico City Reforma, you'll be in a great location, within a short 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this eco-friendly hotel. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Insurgentes Station is 5 minutes and Sevilla Station is 8 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 306 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MXN 120 per day)
  • On-site valet parking (MXN 100 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Business centre
  • 16 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1972
  • ATM/banking
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 297 to 396 per person
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 689 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 630 per accommodation, per night

Parking

  • Self-parking costs MXN 120 per day
  • Valet parking costs MXN 100 per day

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

Does NH Collection Mexico City Reforma offer free cancellation for a full refund?
Yes, NH Collection Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Collection Mexico City Reforma?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Mexico City Reforma?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of MXN 630 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Mexico City Reforma?
Yes. Self-parking costs MXN 120 per day. Valet parking costs MXN 100 per day.
Is an airport shuttle service offered by NH Collection Mexico City Reforma?
Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one way.
What are the check-in and check-out times at NH Collection Mexico City Reforma?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 689 (subject to availability). Express check-in and check-out are available.
What is there to do at NH Collection Mexico City Reforma and nearby?
NH Collection Mexico City Reforma has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near NH Collection Mexico City Reforma?
Yes, there's an on-site restaurant.
What's the area around NH Collection Mexico City Reforma like?
NH Collection Mexico City Reforma is in Reforma, a short 5-minute walk from Insurgentes Station and 7 minutes' walk from Paseo de la Reforma. Travellers love the hotel's prime location.

NH Collection Mexico City Reforma Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
Wonderful and spacious hotel room. The staff was very kind. Located in a great area for walking
Kari, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I paid extra to have a specific type of room with a king bed, which when I arrived was not available. They gave me the standard room with two double bed and would not rectify the situation and give me the room I paid for, but also wouldn’t refund the difference I paid
Jeremy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty average
Wasn't sure what to expect based on some of the reviews online. It seems like the hotel is undergoing renovation - I think we must have had one of the unrenovated rooms based on the condition. The hallways were looking pretty worn, and on the inside of the room, the bathroom, floors and fixtures were looking their age. The overall comfort of the room was fine - we had two double beds with two pillows apiece (I think 4 is standard?). The sheets had small mystery stains on them, and they were a bit stingy with towels unless requested. The light switches were confusing at first until you figure out that there's a master switch. A note on the noise complaints - we were there for 4 nights and the first two nights were pretty quiet. The last two nights the club was thumping until 3am. Bring earplugs if you're staying over a weekend or request a high floor room. Also, there's a speakeasy bar under the hotel that is quite popular. Not noisy but there are some long lines to get in (make a reservation, the hotel can't help you get in). Overall it was fine for what we paid (as opposed to the high end hotels I've stayed in for work in Polanco, where all of these complaints would have been infuriating instead of shrug-worthy).
Kristina, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Robert, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday Trip
The staff was friendly and helpful. All the staff were bi-lingual. The Bell hop Tony was super informative and showed me all the features in my hotel & room. The Laundry service was convenient & fast same day service. ( a little expensive though). Overall the hotel was a great value. The neighborhood felt safe & convenient to many things.
Mitchell, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ariel, 2-night trip
Verified Hotels.com guest review

6/10 Good

joe, 2-night trip
Verified Hotels.com guest review

2/10 Poor

NH Collection Reforma was a terrible experience and this hotel should be avoided. When I tried to check in, they said they had no record of my booking, even though this was showing on Hotels.com. The hotel was also apparently full. Staff were not apologetic and I ended up having to find another hotel. However, when I tried to get a refund NH Collection refused this several times and would not return my money, although they had initially denied the existence of my booking. It took several hours of calls to get my money back. The whole experience was very stressful and showed a total lack of customer service. From what I did see of the hotel, it was quite worn and dirty, and not of the usual standard of NH Collection.
Paul, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cecilia, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Princess, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente Service, Beautiful Hotel
Beautiful rooms with all kind of amenities. The service is excellent, great location. 2 employees that went out of their ways to make our stay wonderful were: Ilse (Front desk) Sergio (room service). Definitely we highly recommend this beautiful hotel
JAIRO, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My stay was very comfortable. Nice hotel and very helpfule staff. I highly recommend it
DIVYA JYOTI, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
Our check in was at 3 pm. Had reserved a special room. Took over 2 hours to have the room ready. We were very tired after traveling. Also there is some club at the back of the hotel on the street behind. This could have been a big issue. But we always travel with earplugs. Breakfast was very delicious. The lady at the omelette station was great with me and the family. All in all I would give 5 stars. Except for the long check in. Staff. Housekeeping. Sergio at the bar all made you feel at home.
Ricardo, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Hotel is in a fantastic location, great for exploring the city. The hotel is a little tired and bathroom could do with an overhaul. also if staying at weekend and want restful night stay on the street side, there’s an open air nightclub behind.
Barry, 4-night trip
Verified Hotels.com guest review

2/10 Poor

When we arrived we found out that the Hotel has a tendency of over booking and as result we were noy given the room we paid for. Only after two days and some complaints on our part we were moved to the correct room.
olisenia, 4-night trip
Verified Hotels.com guest review

8/10 Very good

En General estuvo simplemente bien. La cama era cómoda, el cuarto es grande y tiene la ventaja de gimnasio y Room Service 24 horas. El servicio de Jesús, Bellboy, fue excelente y nos hizo sentir siempre bienvenidos Sin embargo, no funcionó uno de los ascensores sino hasta el final de la estadía complicando el subir y bajar principalmente por la mañana. Además, habían unos problemas de mantenimiento en las habitaciones que se lograron arreglar pero generaron Inconformidad de inicio.
Jorge, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Reserve dos cuartos por dos noches. Llegamos desde las 12 del medio dia y hasta las 5pm nos dijeron que no habían los cuartos que había ya pagado en avance. Que nos darían otros de menor categoría pero tardaron demasiado tiempo y termine por irme y buscar otro hotel. Tanto la gente de recepción como la gerencia se portaron groseros y ahora que solicito la devolución también la niegan. Definitivamente NO recomiendo el hotel. Hace muy poco por darte un buen servicio.
GUILLERMO, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

The location of the hotel is great, nice view and staff
Xochilt, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel.
Hovsep, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Lucas, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Freshly renovated, much improved
I’d stayed at this hotel ?18 months ago and it was in need of renovation… they’ve done it. Rooms, furniture, flooring, etc are all freshly done over. Service is very good as well. That said the check in line was too long when I arrived, it took over 30 minutes for me in the mid afternoon. But the other services, from the room cleaning to the concierge recommendations for hotels, etc, were all great… people were friendly… and the gym and pool and all of that were absolutely fine. In addition, this is a very cool and walkable neighborhood with a lot to offer. The public spaces are comfortable as well.
Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good for the money
This hotel is very well located. Two of our tours started only a block away from it, so it was convenient. Plenty of places to eat around, and lots of shop g, very safe area and easy to get to public transportation. Breakfast was good and it has a lot of Mexican dishes. The handshake bar in the first floor is excellent. Did not had a chance to use the pool but it looked good.
Sandro, 8-night trip
Verified Hotels.com guest review