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Best Western Plus Surprise-Phoenix NW

3.5 star property
Hotel with outdoor pool, near Surprise Stadium

Choose dates to view prices

Located near Surprise Stadium, Best Western Plus Surprise-Phoenix NW offers a warm welcome with a breakfast buffet and relaxing amenities like the spa tub. Unwind in the outdoor pool, connect to WiFi, or take advantage of dry cleaning/laundry services - previous guests rave about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Hot tub
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$208
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,007 reviews
The price is NZ$197
includes taxes & fees
19 Nov - 20 Nov
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About the area

Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 4 min drive - 4.2 km
  • Peoria Sports Complex - 11 min drive - 12.8 km
  • Luke Air Force Base - 11 min drive - 13.9 km
  • Westgate Entertainment District - 16 min drive - 19.9 km
  • State Farm Stadium - 16 min drive - 20.6 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 29 min drive
  • Sky Harbor International Airport (PHX) - 39 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Jack in the Box - ‬14 min walk

About this property

Best Western Plus Surprise-Phoenix NW

At Best Western Plus Surprise-Phoenix NW, you'll be within a 15-minute drive of State Farm Stadium and Peoria Sports Complex. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Also, Westgate Entertainment District and Desert Diamond Arena are within a short drive. Fellow travellers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Area shuttle within 35 mi*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 40 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Is there a pool at Best Western Plus Surprise-Phoenix NW?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Surprise-Phoenix NW?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Plus Surprise-Phoenix NW?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at Best Western Plus Surprise-Phoenix NW?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (14-min drive) is nearby.

What is there to do at Best Western Plus Surprise-Phoenix NW and nearby?

Best Western Plus Surprise-Phoenix NW has an outdoor pool and a hot tub, as well as a fitness centre.

What's the area around Best Western Plus Surprise-Phoenix NW like?

Best Western Plus Surprise-Phoenix NW puts you in the heart of Surprise. Popular attractions include State Farm Stadium, which is 15 minutes away by car.

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Reviews

Best Western Plus Surprise-Phoenix NW Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, plentiful, and a great bonus with many options. (54 reviews)
  • The property offers a great selection of nearby restaurants and a convenient breakfast buffet. (7 reviews)
  • Parking was easy, spacious, and safe. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Restaurant
Store
Air conditioning
Shower
Hot Tub

Reviews

10/10 Exceptional

Just a great place to stay and the breakfast is really good!
Jason, 2-night trip

10/10 Exceptional

Great location, excellent service, super friendly staff, great breakfast
David, 1-night trip

8/10 Very good

Noisy A/C Other than that everything was good.
Jorge, 3-night trip

10/10 Exceptional

Thanks for a Pet friendly room. Enjoyed my stay and was very comfortable. Thanks to Best Western Clerk for recognizing me as a VIP! Her kindness speaks volumes.
Ronald, 2-night trip

8/10 Very good

Clean, breakfast, near shopping, comfortable bed.
Laura, 2-night trip

10/10 Exceptional

Fantastic stay!! Great breakfast every morning, room service was really good as well. Very relaxing. Will definitely use Best Western again.
Angel, 5-night trip

8/10 Very good

very quiet and nice staff: breakfast every morning was a good bonus. also there is a target within walking distance and a shopping center as well.
gerard, 2-night trip

4/10 Fair

Dont stay here

Shower took literally 5 minutes to get hot water. Problems with internet. BED BUGS!
Don, 1-night trip

10/10 Exceptional

Nice plce very clean
Christopher, 1-night trip

10/10 Exceptional

Hotel Stay

I stayed there with my two little grand daighters we felt safe and comfortable. Everyone was helpful and extremely professional and nice.
Karen, 4-night trip

10/10 Exceptional

Nice
Marcus, 4-night trip

10/10 Exceptional

Great property to stay at
Chris, 3-night trip

10/10 Exceptional

The location of the property was great for food options and ease of getting to and from the locations we were visiting. The staff was always friendly and accommodating to most requests.
angela, 3-night trip

10/10 Exceptional

I appreciated the friendly staff, clean environment and quiet location
Bob, 2-night trip

8/10 Very good

Very nice and comfortable stay.
Darci, 1-night trip

10/10 Exceptional

Very nice, quiet location. Staff was very friendly and helpful
Josh, 6-night trip

10/10 Exceptional

We checked in very late at night. Despite the hour, the person at the front desk was very nice ands helpful.
Nicholas, 1-night trip

10/10 Exceptional

Last at front desk was incredible! So helpful! Room was excellent
Joan, 1-night trip

10/10 Exceptional

Great experience- close to everything. We’ll be back!
Shawn, 3-night trip

10/10 Exceptional

excellent and very clean
Krishia, 1-night trip

10/10 Exceptional

Nothing unique per say... but served my needs at a good rate.
Susan, 1-night trip

10/10 Exceptional

Quick weekend trip

Great stay!
Cam, 1-night trip

8/10 Very good

Wasn’t really what I was expecting
Adriana, 2-night trip

8/10 Very good

Stayed here before
Gina, 1-night trip

6/10 Good

Some good some not so good

The room was clean, the beds were comfortable, the breakfast was good. Staff some were friendly others were not. The pool and hot tub were full of leaves and debris, and over chlorinated probably cause it was never cleaned.
2-night trip