Does Riad Flamme D’Orient & SPA offer free cancellation for a full refund?

Yes, Riad Flamme D’Orient & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Riad Flamme D’Orient & SPA?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Riad Flamme D’Orient & SPA?

Sorry, there's no on-site parking at Riad Flamme D’Orient & SPA.

What are the check-in and check-out times at Riad Flamme D’Orient & SPA?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Riad Flamme D’Orient & SPA?

No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (18-min walk) and Casino de Marrakech (4-min drive) are both nearby.

What is there to do at Riad Flamme D’Orient & SPA and nearby?

Riad Flamme D’Orient & SPA has an outdoor pool and spa services.

Are there restaurants at or near Riad Flamme D’Orient & SPA?

Yes, there's an on-site restaurant.

What's the area around Riad Flamme D’Orient & SPA like?

Riad Flamme D’Orient & SPA is a short 5-minute walk from Jemaa el-Fnaa and 10 minutes' walk from Koutoubia Mosque.

Riad Flamme D’Orient & SPA (Marrakech, ), Marrakech hotel discounts

10/10 Exceptional

2 June 2025

The service was amazing. The receptionist assisted us with all our questions about the local area and where we were going after our stay. The food was delicious and the pool was refreshing!

Elissa, 2-night trip

8/10 Very good

30 July 2024

A very nice hotel

Great place. Traditional riad. Very friendly staff and manager. Tasty breakfast.

Svend, 5-night trip

10/10 Exceptional

4 August 2025

The property was absolutely beautiful. Our host (who used to be a teacher!)was very gracious and we were greeted enthusiasticly and with a tea and a desert. Our host did an amazing job helping us book our excursions to the Ouzud Waterfalls and The Agafay Desert for a camel ride + dinner and a special show. The bed was comfortable and the soap and shampoo smelled great. The daily Moroccan Breakfast on the rooftop was delicious. The rooftop is a great space to sit and enjoy the breeze as well. The waitstaff was friendly and prompt. The special Moroccan tea was itself an experience. We also loved the little cat that lives at the rooftop!! The small pool was really nice and cold. It was great to cool off after being out all day in the heat. It was a little noisy on the first floor as our room was in the courtyard but not so much it disturbed my sleep. I would 100% stay here again. Actively dreaming about returning here for the 2030 World Cup! It was an amazing experience to be able to walk through the marketplace from our hotel and the entire staff were absolutely amazing and courteous. Much love from America. Shokran! En shalla!!!

Vicente Jose, 5-night trip

8/10 Very good

17 May 2024

Our room was not in the central Riad, but in their property around the corner (50 meters). This was fine as there was no degradation of quality. The check in process was very personalized as the manager took the time to explain the riad amenities as well as the local attractions in the medina. The hotel was immaculately clean. There was very little difficulty finding the location, as it was just off the Jemma El Fna and signs clearly marked its location (although signs indicated the old name of the property).

Michael, 3-night trip

8/10 Very good

12 November 2025

Zimmer hat nur kleines Fenster zum Innenhof, Riad mit schönem Dachgarten. Personal sehr freundlich

Jörg, 8-night trip

10/10 Exceptional

20 October 2025

Fantastic stay. Wasn't sure what to expect having read previous reviews but arrived late at night to a lovely welcome (desk staffed 24/7). We shared a twin room which was fairly basic but clean, cool and with quiet air conditioning it was all we needed. Shower room clean and water pressure great. We had no hot water at first but as soon as we raised this it got fixed. We asked for a hairdryer and had it for our stay. Front desk couldn't be more helpful. Full breakfast everyday with lovely waiting staff, especially Sophian, who would do anything for you. All staff very kind and helpful. Riad was close to amenities - great location - yet no sense of noise or hassle and bussle, lovely and peaceful. Highly recommend!

Claire, 5-night trip

10/10 Exceptional

21 September 2025

Excelente!

Eu amei. Atendimento excelente. Muito educados, prestativos. Voltarei com certeza!

Letícia Azevedo, 4-night trip

10/10 Exceptional

15 September 2025

Sublime

Un séjour en amoureux au Top, le ryad est très bien situé a 30 secondes a pied de la place jemma el fna. L'accueil la gentillesse du personnel sans compter leurs professionnalisme est au rendez-vous !! Ils nous ont organisés les excursions et les déplacements et le tout réglé tout au ryad pas besoin de ́negocier a des prix defiants toutes concurrences. Le petit déjeuner et les repas sont divinement bons fait maison et sur place !! Les chambres sont authentiques et tres agréables !! Je recommande !! Nous y retournerons sans la moindre hésitation.

Une des piscines aux portes des chambres.

Cedric, 3-night trip

10/10 Exceptional

13 September 2025

Excelente atención

Muy amables y atentos, está muy bonito el hotel y bien ubicado

Elena, 2-night trip

6/10 Good

6 September 2025

Não recomendo

Localização perto da praça principal. Hotel bem menor do que aparenta. Café da manhã começa muito tarde e é bem limitado. Higiene pecou muito. TINHAM BARATAS NO QUARTO. Não ficaria novamente.

AMANDA, 1-night trip

2/10 Poor

10 August 2025

The room had bugs and the condition of the bathroom was bad. I was not given the room that I was booked from. The staff at my original location made me walk with my suitcase 15 minutes to another location.

wazma, 4-night trip

2/10 Poor

3 August 2025

Expérience très décevante malgré un bel emplacemen

J’ai séjourné 2 nuits dans ce Riyad situé en plein cœur de la place Djemaa el-Fna. Si l’emplacement est idéal pour visiter Marrakech, mon expérience a malheureusement été gâchée par un service très décevant. La première nuit a été particulièrement pénible : les bruits sont omniprésents, l’insonorisation est inexistante. J’entendais tout ce qui se passait dans l’établissement. Le pire a été le réveil brutal à 6h du matin causé par la femme de ménage qui déplaçait bruyamment les tables dans la salle du petit-déjeuner. Impossible de me rendormir après ça. Aucune attention n’a été portée au confort ou au repos des clients. Je ne recommande pas cet endroit à ceux qui recherchent un minimum de tranquillité ou de professionnalisme dans l’accueil.

Mina, 2-night trip

8/10 Very good

10 June 2025

I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons: Pros: • Excellent location near Jemaa el-Fnaa (behind Café de France) • Traditional Moroccan style • Friendly customer service • Daily breakfast included • AC and Wi-Fi available • Mint tea and pastries on arrival • Room cleaned and towels changed daily • Walking distance to souks and restaurants Cons: • Very old building • Noisy - thin walls and loud doors • Low doorways (watch your head!) • Outdated bathrooms with a moldy smell • Strong fragrance in the building • Saw cockroaches in the room and pool area There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.

Diana, 7-night trip

10/10 Exceptional

9 June 2025

Very good loction and staff are friendly

Nobu, 3-night trip

10/10 Exceptional

25 May 2025

Friendly staff, the people made the experience so wonderful! Such a beautiful riad, I was in awe. They welcomed us with Moroccan and were so helpful throughout our trip. I would definitely recommend staying here. My only suggestion for improvements would be to invest in extractor fans for the bathroom as it can get very hot and humid.

Sakir, 4-night trip

10/10 Exceptional

8 April 2025

Trevlig vistelse i Marrakech

Enkelt men rent och trevlig personal. Altid vänliga och villiga att hjälpa till. Fixade utflykt och transfer. Ligger centralt vid nattmarknaden men ändå lugnt och skönt. Fin frukost med lite variationer.

Stefan, 10-night trip

10/10 Exceptional

6 April 2025

Excellent stay

We stayed 4 nights in Marrakech. The hotel was great and the personal made it such a nice and pleasant experience. They were always ready to help when needed. It was in the perfect location and the rooms were nice. I highly recommend this hotel

Noura, 4-night trip

6/10 Good

5 April 2025

Buena ubicación pero no tan cómodo para descansar

La ubicación excelente , solo que se escucha mucho ruidos desde las 6 de la mañana y no se puede descansar más , también hay que tener cuidado si te hospedan en el otro edificio porque las habitaciones son diferentes a las que ofrecen en fotos. La atención del personal es excelente.

Franz, 3-night trip

10/10 Exceptional

18 March 2025

Warm welcome awaits you, staff are friendly and informative. I would stay again.

Joanne, 3-night trip

6/10 Good

10 January 2025

Bring your own towels.

We arrived late in the evening and initially put in a room in the annex building which looked nothing like the room we'd seen in pictures on the site. We made do because we were tired, the following day we were offered to move rooms into the main building which was better. Overall the room was small and basic and didn't feel worth the money we paid, although it was in a great location next to the main square. The most frustrating bit of the stay was that on two occasions the house keepers took our towels and did not replace them. When we asked for towels we were told they'd run out. Difficult to believe when they have a spa on site! We had to pester several times, they didn't appear overly bothered and it was the next day before any towels appeared. What baffled me was why did they remove the towels if they didn't have any to replace them with?! We'd have happily used the same ones again.

Richard, 5-night trip

4/10 Fair

13 August 2024

Personale cortese ma le camere sono piccole e rumorose e necessitano di ristrutturazione. La pulizia e l'igiene lasciano molto a desiderare.

leonardo, 1-night trip

4/10 Fair

23 June 2024

arnaque de l'agence hotels.com ou de l'hôtel?

Je suis scandalisée par les tarifs pratiqués. J'ai payé plus du double que mes collègues. lorsque j'ai réclamé on m' a renvoyée vers l'agence Hotels. Com; J'attends des explications!

pascale, 5-night trip

4/10 Fair

1 June 2024

Sans plus

L'hôtel a changé de nom juste après la réservation, et apparemment ce n'est pas la première fois. Le Riad a besoin de rénovation, il y a une odeur de moisissure dans les chambres et le mobilier est très usé. Le petit déjeuner est presque inexistant, ce qui est regrettable pour un Riad se voulant traditionnel. Le personnel était sympathique et serviable, sans plus.

4-night trip

8/10 Very good

17 May 2024

Friendly and charming

Firstly the Riad seems to have several names and was difficult to find. Then the driver failed to collect me from the airport. However: it is a delightful little riad, perfectly situated near the Jama al Fna square. Its rooftop restaurant was good, although the service was slow. The room was simple and comfortable. The staff were an absolute delight: charming, helpful, intelligent and a lot of fun. In particular I would mention Abdeljalil.

William, 3-night trip

6/10 Good

10 May 2024

Chambre ne correspont pas aux photos de reservation

Laurent, 4-night trip

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