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Hakuba Tokyu Hotel

4.0 star property
Hakuba hotel with 2 restaurants and spa, aimed at LGBTQ+ guests

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakuba Tokyu Hotel

Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated
Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; French cuisine
Lounge
Hot springs

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Electric vehicle charging point
  • Spa
  • Ski facilities
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • 4 outdoor tennis courts
  • Coffee shop/cafe

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $623
includes taxes & fees
$566 per night
Dec 31 - Jan 1, 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking

Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated

Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 366 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking

Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated

Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 689 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking

Down comforters, in-room safe, individually decorated

Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
  • 280.0 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking

Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking | Down comforters, in-room safe, individually decorated

Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 356 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking

Down comforters, in-room safe, individually decorated

Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 441 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking

Down comforters, in-room safe, individually decorated

Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 366 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Exterior

Courtyard by Marriott Hakuba

Onsen
Pet friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (172)
The price is $518
includes taxes & fees
$471 per night
Jan 9 - Jan 10, 2025
Courtyard by Marriott Hakuba
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About the neighborhood

Map
4688 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • Happo-one Adam Gondola - 10 min walk - 0.9 km
  • Hakuba Happo-One Ski Area - 11 min walk - 0.9 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.2 km
  • Hakuba Goryu Ski Resort - 8 min drive - 6.4 km
  • Hakuba 47 Winter Sports Park - 9 min drive - 6.6 km

Getting around

  • Hakuba Station - 6 min drive
  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 21 min drive
  • Free train station pick-up
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪カフェアンドバー ライオン - ‬12 min walk
  • ‪日本料理雪 - ‬8 min walk
  • ‪アンクル スティーブンス - ‬14 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬10 min walk
  • ‪万国屋 - ‬13 min walk

About this property

Hakuba Tokyu Hotel

Placing you just steps from Hakuba Valley Ski Area, Hakuba Tokyu Hotel features a free ski shuttle. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Chamonix, one of 2 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Skiers will appreciate access to ski passes, storage, and rentals.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 102 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free train station shuttle*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Tennis
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • 4 outdoor tennis courts
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Area rugs in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski rentals
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chamonix - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Manyo - This restaurant specializes in Japanese cuisine and serves dinner only.
The Lodge - Onsite bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2858 for adults and JPY 683 for children

Policies

This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakuba Tokyu
Hakuba Tokyu Hotel
Hotel Tokyu Hakuba
Tokyu Hakuba
Tokyu Hakuba Hotel
Tokyu Hotel Hakuba
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

Does Hakuba Tokyu Hotel offer free cancellation for a full refund?
Yes, Hakuba Tokyu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakuba Tokyu Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hakuba Tokyu Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hakuba Tokyu Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hakuba Tokyu Hotel and nearby?
Have fun with winter activities like skiing and in warmer months, improve your game at the onsite tennis courts. Indulge in a treatment at the spa and make the most of other amenities like a garden.
Are there restaurants at or near Hakuba Tokyu Hotel?
Yes, there are 2 onsite restaurants, featuring French cuisine.
Does Hakuba Tokyu Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hakuba Tokyu Hotel like?
Hakuba Tokyu Hotel is a short 1-minute walk from Hakuba Valley Ski Area and 11 minutes' walk from Hakuba Happo-One Ski Area.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice out door hot spa
Loves the out door spa. See snow falling down as you soak in the hot water. The place is wonderful. Pricing is very reasnable.
CHEE WOON, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan.
Raymond, 4-night trip
Verified Wotif guest review

8/10 Very Good

Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming.
Jamie, 10-night trip with friends
Verified Wotif guest review

8/10 Very Good

The hotel is great. A bit of a walk (15-20 minute) to the village. The town offers a shuttle bus which take you to the ski locations and stops at a variety of drop off locations. It would be nice if the hotel would offer their shuttle, then you would not have to wait for the town shuttle or pay the expensive taxi rates (if you could get a taxi). Allot of walking or better yet bring a car.
Darrell, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonoe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We have never had such helpful staff member .Romain acted like a tour guide as well as English speaking contact at the hotel.He new about ,lift tickets ,the ski resorts ,rental gear,restaurants,taxis ,clubs and bars,transport to and from Hakuba ,bus time tables ,etc etc . And he did it all with a smile on his face and helped make our holiday a beauty! The hotel has a very good spa and bus services run to ski fields pretty regularly .
bradley, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable, clean, and easy access to sky field. Price is a bit high, but it is worthy of.
Kenji, 2-night trip
Verified Expedia guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Sam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent facilities. Helpful staff. Makes Nagano even better.
Craig_family, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Guest relations spoke English, very helpful and provided good suggestions for e.g. restaurants. Housekeeping was very efficient and considerate. Onsen was constantly cleaned and was spacious.
7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel has a beautiful "backyard" that takes you back to the nature. Lovely onsen and well setup change room with all amenities that you need.
4-night trip
Verified Expedia guest review

10/10 Exceptional

The service is excellent . The staff members are very helpful.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Best overall option in Hakuba
This hotel is fantastic, remodeled and very quiet super spa and spring. For the price this is one of the very best in Hakuba. Easy walk to Gondola without having to stay right in town. Perfect!
Walter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay, awesome hotel, very helpful staff and great location
Andrew, 7-night trip with friends
Verified Expedia guest review

8/10 Very Good

It was a very pleasing experience to stay here. Close enough to town (only a 10-15 minute walk) and the room was very spacious, clean and well appointed. Staff very nice. Buffet breakfast was pretty generic but the staff are super attentive and the chef makes a fantastic omelette to order right there in the restaurant. Ski gear hire available in hotel (Head skis) and complimentary ski locker too. Tried the snack menu and bar service at the Lounge Bar and was very good too. The hotel is well serviced by the ski shuttle buses to take you to different fields as well.
Jason, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Snow holiday
Great trip great holiday great hotel
Christopher, 8-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good location
Good location and clean amd wotif wants me to write more.
Emma, 7-night trip
Verified Wotif guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

If in Hakuba Happo area, stay in Tokyo Hakuba
Good location if skiing around Happo area. There are close by eateries if one doesn't fancy hotel dining. Excellent mountain view from the room.
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with friendly staff
Great hotel. Staff were very helpful. Winter ski bus collects from the front door. The onsite onsen is incredibly relaxing.
Verified Hotels.com guest review

10/10 Exceptional

We wish we had more time!
We loved our stay at the Hakuba Tokyu Hotel! We only had 2 nights in the area but wish we could have stayed longer. The hotel provides a free shuttle to the Happo One Gondola (and other ski resorts if necessary) and to the train station - very helpful! It is in an excellent location - close to the Happo One Gondola and plenty of places to eat. We ate in the hotel itself and the food and service were excellent. The onsen was incredibly clean and relaxing. We would definitely recommend this hotel and would stay here again!
Verified Hotels.com guest review

6/10 Good

Miles from the lifts/gondolas
Not ski in ski out at all. Try a bus ride to the slopes. Why pay so much for a hotel so far from the lifts?
Verified Expedia guest review

10/10 Exceptional

One of the best hotels in Japan
Great room (all rooms are good), very well serviced. A lot of new English speaking staff for the start of the season that don't know a lot, but it probably is the best hotel in Hakuba and we recommend that you stay there.
Verified Hotels.com guest review

10/10 Exceptional

Excellent choice of ski hotel in Happo One
Near, but not at the lifts. A quiet hotel. 2 good restaurants, Japanese and French. Will pick you up at train or bus. More than half of staff speak very good English.
Verified Hotels.com guest review