Beautiful hotel -- accommodations, design/decor, food/beverage and staff are all lovely, and I will stay here again! Here's what would make me give it a 5 instead of a 4: where the "desk" is, there's no room for a chair, making the desk nonfunctional; replace the desk w/ a chest of drawers, which will make unpacking so much easier. Second, put a coffeemaker in the rooms. Third, deliver room service to the rooms -- it's inconvenient to have to come down to the restaurant and order your food and then wait or come back to retrieve your food. These accommodations would improve the guest experience, but again, the hotel truly is wonderful -- it could just be sublime!