Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
What's nearby
Grand Batam Mall - 1 min walk - 0.1 km
BCS Mall - 8 min walk - 0.8 km
Nagoya Hill Mall - 20 min walk - 1.7 km
Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
Batam Centre Ferry Terminal - 8 min drive - 8.5 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Seletar Airport (XSP) - 22 miles/35.3 km
Singapore Changi Airport (SIN) - 15.3 miles/24.6 km
Restaurants
Liang Sandwich Bar - 3 min walk
Kimukatsu - 1 min walk
Ramenten10 - 3 min walk
Steak Holycow - 1 min walk
Shaburi & Kintan Buffet - 4 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
When you stay at Oakwood Hotel & Apartments Grand Batam, you'll be within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Nice touches like premium bedding and slippers are offered up in all apartments, along with flat-screen TVs and refrigerators.
Languages
English, Indonesian, Malay
At a glance
Property size
207 apartments
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free self parking on site
Food and drink
Refrigerator
Electric kettle
Free tea bags/instant coffee
Paper towels
Dining
Continental breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 250000 for adults and IDR 125000 for children
Room service available
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Free toiletries
Toilet paper
Toothbrush and toothpaste
Towels provided
Slippers
Shampoo
Soap
Hair dryer (on request)
Entertainment
32-inch flat-screen TV with cable service
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 591
Wheelchair accessible (with limits)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Designated smoking areas (fines apply)
Services and conveniences
Daily housekeeping
Iron/ironing board (on request)
24-hour front desk
Free bottled water
Change of towels (on request)
Change of bedsheets (on request)
Banquet hall
Location highlights
In the business district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
207 rooms
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Frequently asked questions
Does Oakwood Hotel & Apartments Grand Batam offer free cancellation for a full refund?
Yes, Oakwood Hotel & Apartments Grand Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oakwood Hotel & Apartments Grand Batam?
Yes, there's an outdoor pool.
Are pets allowed at Oakwood Hotel & Apartments Grand Batam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Oakwood Hotel & Apartments Grand Batam?
Yes, there's free self parking.
What are the check-in and check-out times at Oakwood Hotel & Apartments Grand Batam?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Oakwood Hotel & Apartments Grand Batam and nearby?
Oakwood Hotel & Apartments Grand Batam has an outdoor pool.
What's the area around Oakwood Hotel & Apartments Grand Batam like?
Oakwood Hotel & Apartments Grand Batam is a short 1-minute walk from Grand Batam Mall and 8 minutes' walk from BCS Mall.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 4, 2025
Batam City Hidden Gem?
Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Nur Mohammed
Nur Mohammed, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Bryan
Bryan, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
Stay here!
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Oakwood my no. 1 choice at Batam
The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Ng
Ng, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
Geraldine
Geraldine, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 2, 2024
Everything was great and service staff was impeccable. Except for some issues which was resolved: The feedback on the pest in my executive room, they had pest control to look into the room . There was a night when rain was heavy the roof was really noisy like something was flapping on the roof. . If there is no rain and wind the room is perfect. I extended my stay for another night since it was a good weekend.
Last incident was my transfer from hotel to harbour bay . I booked and paid in advanced my transfer a day before and yet they didn’t have the Hiace ready when I checked out. After 15 mins the staff mention the Hiace have some issues and they arrange for a smaller car which was abit squeeze which was why I booked the Hiace with higher rate. I was late for lunch due to the ferry timing and also they did try to arrange the driver to wait for us to finish our lunch to bring us to the ferry which was 5 mins walk. They tried to rectify the last min hiccup but I felt they could have manage it properly with communication that they Hiace was not available earlier so I will not be late . Otherwise stay was pleasant .
Geraldine
Geraldine, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
J
J, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Boon Kiat
Boon Kiat, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2024
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Kuan Ping
Kuan Ping, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble.
Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.