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Zel Punta Cana – All inclusive

4.5 star property
All-inclusive property with full-service spa, connected to the convention centre, near Cocotal Golf and Country Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zel Punta Cana – All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Aerial view
Meeting facility
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Golf course
  • Private beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free beach shuttle
  • 5 outdoor tennis courts
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Connecting/adjoining rooms available
  • Private hot tub
  • Separate dining area
  • Living room
  • Premium TV channels
  • Dishwasher

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Zel Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 74 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Zel Swimup Suite

View from room

Zel Swimup Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 75 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Zel Two Bedroom Master Suite Swimup

Floor plan

Zel Two Bedroom Master Suite Swimup

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 175 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Zel Two Bedroom Master

Terrace/patio

Zel Two Bedroom Master

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 175 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Zel Swimup Master Suite

View from room

Zel Swimup Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Casa Zel SwimUp Suite

Premium bedding, minibar, in-room safe, laptop workspace

Casa Zel SwimUp Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 328 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe With Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Pool View

  • Sleeps 3
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Double Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Garden View

  • Sleeps 6
  • 1 Single Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Room Standard With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Los Corales Beach - 8 min drive - 3.0 km
  • Downtown Punta Cana - 9 min drive - 5.8 km
  • Cortecito Beach - 11 min drive - 3.8 km
  • Bavaro Beach - 15 min drive - 4.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive
  • Free beach shuttle

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

Zel Punta Cana – All inclusive features a golf course and puts you within a 15-minute walk of Cocotal Golf and Country Club. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Volcan, one of 4 restaurants, serves dinner. Other highlights at this luxurious property include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to 27-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees
Transport to golf course

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, French, Spanish

At a glance

Hotel size

  • 190 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 total)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free secured on-site self-parking

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Lifeguard on-site

What to do

  • Golf privileges
  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Golf lessons
  • Evening entertainment
  • Private beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 2008
  • Fitness centre
  • Golf course on-site
  • 2 outdoor pools
  • Full-service spa
  • Golf clubhouse on-site
  • 5 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Private outdoor hot tub
  • Separate dining area
  • Separate living room

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water
  • Dishwasher
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

AUA Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Volcan – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Nokyo – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tacorini – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Parda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Pets

  • Pets are allowed for an extra charge of DOP 4200 per pet, per night (maximum DOP 4600 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Zel Punta Cana – All inclusive offer free cancellation for a full refund?
Yes, Zel Punta Cana – All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zel Punta Cana – All inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Zel Punta Cana – All inclusive?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of DOP 4200 per pet, per night.
Is parking offered on site at Zel Punta Cana – All inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Zel Punta Cana – All inclusive?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Zel Punta Cana – All inclusive?
No, this property doesn't have a casino, but Casino Avalon Princess (8-min drive) is nearby.
What is there to do at Zel Punta Cana – All inclusive and nearby?
Have fun with on-site activities such as volleyball, and practise your swing at the golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Zel Punta Cana – All inclusive also has 3 bars and a Turkish bath, as well as spa services.
Are there restaurants at or near Zel Punta Cana – All inclusive?
Yes, there are 4 on-site restaurants, featuring al fresco dining, Japanese cuisine and pool views.
Does Zel Punta Cana – All inclusive have rooms with private hot tubs?
Yes, each room has a outdoor private hot tub.
What's the area around Zel Punta Cana – All inclusive like?
Zel Punta Cana – All inclusive is in Bávaro, a short 12-minute walk from Cocotal Golf and Country Club.

Zel Punta Cana – All inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Fun Stay But Lots of Changes to Resort
This was our first all-inclusive stay in ten years. Overall, we enjoyed it. The resort was beautiful and so peaceful-like you were in a tropical jungle, and our room was huge and so awesome (swim-up suite). The biggest issue was that the resort had changed since we booked, so we couldn't go over to the other resort/access the kids club until I bothered the front desk several times. We finally got a special bracelet. The other resort was bigger and had an amazing waterpark that our kids loved.
7-night family trip
Verified Hotels.com guest review

6/10 Good

property is in desperate need of make over, the staff needs a little training, have to be remind it tourism is still number one source of income. although there were a lot of vacancies the manager asked $1,200.00 US for one day extension, crazy maybe overall is not a bad experience except the beach proximity
Verified Expedia guest review

10/10 Exceptional

I do recommend this hotel I went for my birthday and it was a goood time , not only did I have amazing food , drinks , service. I seen zuse net work while there . I would say I did not like the room I did receive the bed was 2 full size beds put together which if your on vacation with your significant other is uncomfortable to sleep in . Also the outdoor jet tubs do need up grades , other than that the room was really nice and clean , the mini bar was stocked each day , and in the walk-in your welcome with a nice drink , I do recommend this resort .
Jennifer, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Samantha, 8-night trip
Verified Expedia guest review

2/10 Poor

Angela, 5-night trip
Verified Travelocity guest review

4/10 Fair

The location we booked was closed for renovations and we ended up in a basic room. Expedia did nothing to resolve this issue. Very disappointed
Tom, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Duygu, 6-night trip
Verified Expedia guest review

8/10 Very good

.
David, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lots of foilage to create a very private experience
Gavin, 7-night family trip
Verified Expedia guest review

4/10 Fair

No activities, the food is not great, the same foods for breakfast everyday. Nothing to really look forward to at this resort.
Gejo, 4-night family trip
Verified Expedia guest review

6/10 Good

Nishant, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Was a wonderful place to rest, quiet very clean everywhere. I love the music was well selected in a perfect balance between Dominican songs and international ones. Food was great, I'll happy to return here.
DELVI, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The food
melissa, 4-night trip
Verified Expedia guest review

2/10 Poor

Don't make a reservation they are in remodeling mode and they dont tell you that when you reserve. Poor food no activity is like going to a motel 6 in us .you dontbhave access to the other hotel or water park for the kids. The pool and hallways was like a haunted movie only 3 people .a lot of cats wandering around. Since the day restaurant i like out side the crowds take food away .it was the worse resort i been in years
Joaquin, 2-night family trip
Verified Expedia guest review

6/10 Good

We booked an all inclusive but most of the restaurants were closed our entire stay but we were not notified that they would be closed! The property had cats inside of the property and my sister had a cat phobia, she couldn’t enjoy her Birthday trip! We were not aware there would be cats on the property
Sharon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kunal, 4-night trip
Verified Expedia guest review

6/10 Good

Staff was super nice and attentive. They were friendly and welcoming. Rooms and facilities were very clean but dated and worn which made it feel not as clean as it actually was. Food selection was limited and below average. Not completely terrible but not great. Wish our stay included the option to eat at sister resorts on the property. We were finally brought to our room 2.5 hours after check-in which kind of wasted a whole day for my family.
Peter, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Property is like a tropical paradise. Suites, pools, food and beach are excellent. We had a great time.
Joseph, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The rooms are clean and spacious, the staff is friendly and service is excellent. It’s not too far from the beach.
Zue, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I had the best time during my stay. The food was amazing & the people were the friendliest I have ever come across. The views were beautiful & no it wasn’t on the beach but getting to the beach was an easy access. Marinanyi was truly AMAZING! She made sure that I had the best birthday. She went above and beyond to ensure that my stay was everything I ever wanted it to be. She was so informative, caring and made me feel so safe. Thank you so much for everything. If you are thinking about staying here please do. These people are amazing & will make your stay well worth it.
Alexis, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was good
Darshankumar Kamleshbhai, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Perfect stay! Absolutely loved the staff and the property! Will definitely be back
Amanda Michelle, 2-night romance trip
Verified Expedia guest review

8/10 Very good

For my first solo trip out of country, the staff made this stay very welcoming. I wrote a review for my first night, now here’s my overall. I loved it! The ONLY thing was the food in the restaurants, where you’ll need to make reservations. Bleh. Take me to Gabi Club for breakfast lunch and dinner every time. The trolley to the beach and back very convenient. Also, if you want to step off the resort they drive you to the gate to meet your Uber/lyft or your shuttle to excursions, should they not be able to get in.
Makedah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great resort super clean staff are very kind and helpful, definitely recommend 10/10 :)
Tereza, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Genesis Samantha, 3-night trip
Verified Expedia guest review