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Hotel Ciudad Vieja

3.0 star property
Hotel with restaurant, near Embassy of Mexico in Guatemala

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciudad Vieja

Interior entrance
Standard Room, 1 Bedroom, Ensuite, Courtyard View
Reception
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$187
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View

Highlights

Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala

What's nearby

  • Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
  • U.S. Embassy in Guatemala - 6 min walk - 0.5 km
  • Plaza Fontabella Shopping Center - 9 min walk - 0.8 km
  • Oakland Mall - 12 min walk - 1.0 km
  • La Aurora Zoo - 4 min drive - 3.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Restaurante El Adobe - ‬1 min walk
  • ‪Los Cebollines - ‬8 min walk
  • ‪Carls Jr Zona 10 - ‬5 min walk
  • ‪Pecorino - ‬6 min walk

About this property

Hotel Ciudad Vieja

Located just 3.4 mi (5.4 km) from the airport, Hotel Ciudad Vieja offers a shuttle (available 24 hours). Guests looking for a bite to eat can visit AGUACATE, which serves international cuisine and is open for breakfast and lunch. Other features of this Colonial hotel include a rooftop terrace, a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, German, Spanish

At a glance

Hotel size

  • 26 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Reception hall
  • Colonial architecture

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

AGUACATE – This restaurant specialises in international cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (return. Maximum occupancy 2)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

Does Hotel Ciudad Vieja offer free cancellation for a full refund?
Yes, Hotel Ciudad Vieja does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ciudad Vieja?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciudad Vieja?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Ciudad Vieja?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle return.
What are the check-in and check-out times at Hotel Ciudad Vieja?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Ciudad Vieja and nearby?
Hotel Ciudad Vieja has a garden.
Are there restaurants at or near Hotel Ciudad Vieja?
Yes, AGUACATE offers international cuisine.
What's the area around Hotel Ciudad Vieja like?
Hotel Ciudad Vieja is a short 3-minute walk from Embassy of Mexico in Guatemala and 4 minutes' walk from Avenida La Reforma.

Hotel Ciudad Vieja Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice small hotel 15 minutes from airport
It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Vivian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice surprise & great stay!
I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Vivian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Warm welcome awaits, no matter what!
This is our "go to" hotel in Guatemala City; we received a warm welcome, even at midnight!
Sonya, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient and comfortable hotel with a nice breakfast. There is not a lot to do in this area and we were told it would be unsafe to walk around so we mostly stayed put.
Laura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Gail, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gerald, 3-night trip
Verified Hotels.com guest review

8/10 Very good

El hotel está un poco fuera de la zona rosa, pensamos que era seguro para caminar desde ahí, pero en nos recomendaron no hacerlo después de caer el sol. Por lo demás estuvo muy bien.
Randall, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.
Stephen, 1-night trip
Verified Expedia guest review

8/10 Very good

We didn’t have a hot shower the whole time we were there…
Dong, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
Yen-Linh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice property comfortable rooms. Lovely pillows but hard beds😊
Kristin, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Gerald, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant and very helpful staff
Kristin, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.
Leah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Conveniently located near airport in safe area. The staff was very attentive
Rebekah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

WiFi is a little weak but my stay here was good
David, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Jeannette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

I stayed here because my dad was in the hospital at Centro Medico, and the hotel is an easy 1/2 km walk to the hospital (though I wouldn’t walk it at night-I used Uber to get back). There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.
Traci, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.
Gradey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

OTTONIEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vernon, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

This hotel is in a very quiet and safe area, and is overall very clean and convenient. The rooms are simple but the interior has a nice garden feel.
Ronald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with clean rooms and a good breakfast in a quiet and safe part of Guat city. Always a “go-to” choice.
Ronald, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful
Alex, 1-night trip
Verified Expedia guest review