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The Dostyk Hotel

5.0 star property
Escape into tranquility with an airport shuttle at your doorstep and soothing ambiance that will leave you feeling refreshed.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dostyk Hotel

Lobby
Front of property - evening/night
Indoor pool
Breakfast, lunch, dinner served; local cuisine
Bar (on property)
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Airport transfer
  • Free parking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is NZ$402
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Bidet
Private bathroom
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
LED TV
Premium bedding
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Bidet
Private bathroom
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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The price is NZ$198
includes taxes & fees
17 Jan - 18 Jan
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About the area

Map
36 Kurmangazy Street, Almaty, 050021

What's nearby

  • Almaty Opera House - 12 min walk
  • Zenkov Cathedral - 19 min walk
  • Panfilov Park - 2 min drive
  • Almaty Central Stadium - 4 min drive
  • Almaty Tower - 8 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 29 min drive
  • Almaty Station - 13 min drive
  • Almaly - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Vanilla - ‬5 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Cafeteria - ‬6 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

The Dostyk Hotel

When visiting Almaty, The Dostyk Hotel is a great choice to consider. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and local cuisine is served at Orange, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club. The property is only a short walk to public transportation: Almaly is 14 minutes away.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay for free
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Dining

Orange – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bastau – On-site bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 3500 per person
  • Airport shuttle service is offered for an extra charge of KZT 4480 per room (one way)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for KZT 5600.0 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Property Registration Number 941140000398

Also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

Frequently asked questions

Does The Dostyk Hotel offer free cancellation for a full refund?
Yes, The Dostyk Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Dostyk Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Dostyk Hotel?
Yes, pets stay free.
Is parking offered on site at The Dostyk Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Dostyk Hotel?
Yes, an airport shuttle is available. The charge is KZT 4480 per room one way.
What are the check-in and check-out times at The Dostyk Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
Is there an on-site casino at The Dostyk Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at The Dostyk Hotel and nearby?
The Dostyk Hotel has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Dostyk Hotel?
Yes, Orange offers local cuisine.
What's the area around The Dostyk Hotel like?
The Dostyk Hotel is in Medeu District, a short 12-minute walk from Almaty Opera House and 16 minutes' walk from National Museum of Kazakhstan.

The Dostyk Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Excellent
Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Cynthia, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zhanat, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Very special and clean room. I will stay at Dostyk again!
Ilya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Marek, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect place, testy food, Next time travel only Dostyk Hotel !
Konstantin, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Yan, 6-night trip
Verified Expedia guest review

8/10 Very good

Ok
Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Robert, 6-night family trip
Verified Expedia guest review

6/10 Good

Bachaar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Trinidad, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Irina, 8-night trip
Verified Expedia guest review

6/10 Good

Magdalena Ewa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in the middle of everything
Verified Expedia guest review

10/10 Exceptional

Great
Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Shadman, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
Tetiana, 1-night family trip
Verified Expedia guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

5 stars deserved.
Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
Michael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Convient to good food, shopping, transport and all city sights/amenities. Staff and services are top quality.
14-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel room is bigger than average clean very big comfortable bed. Our 15 month old baby had a nice comfortable crib too. Due to COVID measures the restaurant and swimming pool were not open. Hotel is in a wealthy part of the city’s very close to restaurants and cafes. We had a great stay. Staff was very helpful and friendly. We will stay here again
Michiel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review