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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, pool loungers
Fireplace
Reception
Reception hall
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The price is NZ$122
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite Superior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Superior With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout curtains

Apartment With View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 2
  • 1 Double Bed

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The price is NZ$219
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Gramado Covered Street - 2 min walk - 0.2 km
  • Sao Pedro Church - 3 min walk - 0.3 km
  • Mini Mundo - 12 min walk - 1.0 km
  • Black Lake Park - 3 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you only steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness centre and a steam room. Fellow travellers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 152 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests are recommended to download the property's Orange mobile app before check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (BRL 44 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?
Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serrazul Hotel Distributed by Intercity?
Yes, there's an indoor pool.
Are pets allowed at Serrazul Hotel Distributed by Intercity?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Serrazul Hotel Distributed by Intercity?
Yes. Valet parking costs BRL 44 per day.
What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Serrazul Hotel Distributed by Intercity and nearby?
Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Serrazul Hotel Distributed by Intercity?
Yes, there's an on-site restaurant.
What's the area around Serrazul Hotel Distributed by Intercity like?
Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travellers give top marks for the hotel's prime location.

Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent, modern
marcus, 2-night trip
Verified Expedia guest review

8/10 Very good

Ana Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Eduardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mejia
Everything was great. Just noisy because of their construction but the hotel is great!
Keila, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Localização Perfeita
Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Cristine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

carlos roberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay
Andrea Luciana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and wonderful service.
Francisco, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Adriana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kennie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Family vacations
Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Carlos, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Andre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend. Strong points: breakfast and staff.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Bom
Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Ana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente!
Excelente!
Wilson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Diego, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Marcela, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel need to be renovated, especially the rooms, it’s not functional anymore.
Gustavo, 2-night trip
Verified Expedia guest review

6/10 Good

Horrível
Não tinha elevador para o 3º andar, precisávamos andar uns 200m pelo hotel pra pegar um elevador que sai do 2º andar para o 3º e o elevador redondo parecendo uma cápsula assustadora
Geovani, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tudo perfeito!!!
Marco, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ótima
Ronaldo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Uma ótima localização e conforto em Gramado
Localização espetacular para Gramado. Tudo fácil acesso, mesmo em momentos muito movimentados. Equipe atenciosa e prestativa. Fiquei na suite renovada que ficou muito agradável. Dois detalhes para melhora: colocar ducha higiênica nos banheiros e água com gás/café expresso no café da manhã. De qq forma, vale muito a pena.
MARCO A, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ricardo, 1-night family trip
Verified Hotels.com guest review