Pokhara International Mountain Museum - 6 min drive
Devi's Falls - 7 min drive
World Peace Stupa - 14 min drive
Getting around
Pokhara Intl. Airport (PKR) - 21 min drive
Airport shuttle (surcharge)
Restaurants
Jasmine Thai & Chinese Cuisine - 4 min walk
Fresh Elements - 5 min walk
Himalaya Java Coffee - 2 min walk
Byanjan Pokhara - 3 min walk
KOTO Japanese Restaurant - 4 min walk
About this property
Heritage Hotel Suites and Spa
Heritage Hotel Suites and Spa is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 bars/lounges, an outdoor pool and a rooftop terrace.
Languages
English
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking within 33 ft
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)
Working away
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Rooftop terrace
Garden
An outdoor pool
Spa services
Lockers available
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Jetted
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for USD 30.0 per day
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara
Frequently asked questions
Is there a pool at Heritage Hotel Suites and Spa?
Yes, there's an outdoor pool.
Are pets allowed at Heritage Hotel Suites and Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heritage Hotel Suites and Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Heritage Hotel Suites and Spa?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at Heritage Hotel Suites and Spa?
You can check in starting at 1:00 PM. Check-out time is 10:00 AM.
What is there to do at Heritage Hotel Suites and Spa and nearby?
Heritage Hotel Suites and Spa has 2 bars and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Heritage Hotel Suites and Spa?
Yes, there's an on-site restaurant.
Does Heritage Hotel Suites and Spa have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Heritage Hotel Suites and Spa like?
Heritage Hotel Suites and Spa is in the heart of Pokhara, a short 5-minute walk from Phewa Lake and 8 minutes' walk from Tal Barahi Temple.
Heritage Hotel Suites and Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
10/10
Amenities
8.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 April 2023
Property was amazing with beautiful outdoor area. Staff couldn’t have been more helpful and accommodating.
Nick
Nick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 February 2023
Leon
Leon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2023
Excellent with some caveats
Our stay at the Heritage Hotel was wonderful. We especially enjoyed the breakfast included with the package. The staffs were accommodating. However, the room service was slow at times and our dinner arrived 2 hours late one night.
Ruby
Ruby, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 May 2022
Promising
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
David
David, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 November 2021
Very nice place but the breakfast need to be done better!
And the hotel need to be renovable
MANUEL
MANUEL, 2-night family trip
Verified Expedia guest review
6/10 Good
3 November 2019
lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent.
1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays.
2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate
3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
H K
H K, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 April 2022
The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)