Experience luxury at Wyndham Gramado Termas Resort & Spa, near Snowland Park. Enjoy a continental breakfast, then unwind with a massage at the spa or relax by one of the pools. With hot springs on site and an array of games to enjoy, this hotel is perfect for families.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Parking available
Spa
Non-smoking
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
6 hot tubs
Hot springs
Breakfast available
Free children's club
Free supervised childcare
24-hour fitness centre
Sauna
Steam room
For families (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Television
Daily housekeeping
Laundry facilities
The current price is NZ$105
NZ$105
includes taxes & fees
27 May - 28 May
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Highlights
Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
23 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Non Smoking
Suite, Multiple Beds, Non Smoking
Highlights
Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
2 bedrooms
Private bathroom
Bathrobes
36 sq m
Sleeps 6
1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
View all photos for Superior Room, Multiple Beds, Non Smoking
Superior Room, Multiple Beds, Non Smoking
Highlights
Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
23 sq m
Sleeps 4
2 Single Beds and 1 Double Sofa Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Eco-friendly toiletries
14 sq m
Sleeps 2
1 Queen Bed
View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Bathrobes
23 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Superior Room, 1 Queen Bed, Non Smoking, Pool View
Superior Room, 1 Queen Bed, Non Smoking, Pool View
Est Municipal Linha Ávila 801, Bairro Carazal, Gramado, Rio Grande do Sul, 95670-000
What's nearby
Snowland Park - 14 min walk - 1.2 km
Vila da Mônica Gramado - 5 min drive - 3.3 km
Black Lake Park - 8 min drive - 6.6 km
Mini Mundo - 9 min drive - 7.3 km
Gramado Covered Street - 10 min drive - 7.7 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 83 min drive
Porto Alegre (POA-Salgado Filho Intl.) - 106 min drive
Restaurants
Mestre Cuca Mix Gourmet - 8 min drive
TORO Gramado - 8 min drive
Galeto Itália - 8 min drive
Café da Manhã - 7 min drive
Alemanha Encantada - 7 min drive
About this property
Wyndham Gramado Termas Resort & Spa
Wyndham Gramado Termas Resort & Spa features a free kids' club and puts you within a 15-minute walk of Snowland Park. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
464 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
The property charges 50 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (BRL 42 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Water dispenser
Travelling with children
Free children's club
Children's pool
Mini golf
Free supervised childcare/activities
Children's games
What to do
Mini golf
Hot springs
Shopping
Pool table
Air hockey
Table football
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 2018
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
6 hot tubs
Sauna
Steam room
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Accessibility
Lift
Room amenities
Be entertained
42-inch LED TV
Satellite TV channels
Netflix
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Eco-friendly toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. There are hot springs open between 10:00 AM and 10:00 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 60.50 for adults and BRL 30.25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 50 per cent
Children & extra beds
Babysitting is available for an extra charge
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Valet parking costs BRL 42 per day
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Does Wyndham Gramado Termas Resort & Spa offer free cancellation for a full refund?
Yes, Wyndham Gramado Termas Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Gramado Termas Resort & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Wyndham Gramado Termas Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Gramado Termas Resort & Spa?
Yes. Valet parking costs BRL 42 per day.
What are the check-in and check-out times at Wyndham Gramado Termas Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Wyndham Gramado Termas Resort & Spa and nearby?
On-site recreation at Wyndham Gramado Termas Resort & Spa includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 6 hot tubs. Wyndham Gramado Termas Resort & Spa also has an outdoor pool and a 24-hour fitness centre, as well as a sauna and an arcade.
Are there restaurants at or near Wyndham Gramado Termas Resort & Spa?
Yes, there's an on-site restaurant.
What's the area around Wyndham Gramado Termas Resort & Spa like?
Wyndham Gramado Termas Resort & Spa is a short 14-minute walk from Snowland Park and 3 minutes' walk from Acquamotion.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Wyndham Gramado Termas Resort & Spa Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Restaurant
Outdoor
Breakfast
Service staff
What guests liked
Breakfast was described as superb, amazing, and very good with a variety of options. (4 reviews)
The property features a great pool area with an indoor-outdoor pool and nice amenities. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
12 November 2024
The Hotel overall is really nice. The Christmas spirit in the Hotel was really nice.
All the options in the Hotel.
Jo-Anne
Jo-Anne, 5-night trip
10/10 Exceptional
5 May 2024
Wonderful termal spa
The city is beautiful full of shops and great restaurants
Sonia
Sonia, 3-night trip
10/10 Exceptional
26 August 2024
Amazing
joao jose
joao jose, 3-night trip
8/10 Very good
13 November 2024
Nice property.Food in the restaurant quality bad.I had an experience where they served ceasar salad and it was missing the chicken I had to send it back.The dressing was mayonaise uggg
Disnarda
Disnarda, 6-night trip
6/10 Good
16 September 2024
Ok
ANDRÉ
ANDRÉ, 2-night trip
4/10 Fair
3 July 2024
Upon arriving at the facility, there was a huge line of people waiting to check in. Waited about 1 hour in line and line did not even move. Gave up on checking in, went out to get dinner with my family and then came back around 9 pm to try again. Check in was easy at this time. Hotel was clean, but no house keeper will come to freshen up the room or even pick up dirty towels and replace with new ones. Breakfast is amazing but the room service and lunch/dinner menu changed over the year. Pizza is no longer available and kids menu is not helpful if you have a picky eater. Room stayed cold. Heater was not working properly. No extra blankets in room. Have to request. I do not recommend this hotel. It is a bit overpriced based on its location. Available Liquid soaps, shampoo, and conditioners are of very poor quality.
Sayuri
Sayuri, 2-night trip
8/10 Very good
14 May 2025
Luisa
Luisa, 1-night trip
8/10 Very good
13 May 2025
Achamos o quarto muito barulhento, e o café da manhã também pareceu muito comum para o padrão Gramado, não tinha nem a famosa Cuca alemã!
Daniel
Daniel, 1-night trip
10/10 Exceptional
12 May 2025
Vilmar
Vilmar, 2-night trip
10/10 Exceptional
11 May 2025
Excelente hotel! Piscinas, café da manhã, quarto.
Michelle
Michelle, 1-night trip
10/10 Exceptional
11 May 2025
Excelente local para relaxar e para comemorar datas especiais. Muito top!!!
Mauricio
Mauricio, 2-night trip
4/10 Fair
6 May 2025
local não é apropriado para quem procura relaxar, café da manha médio...
Jozias
Jozias, 2-night trip
8/10 Very good
5 May 2025
NAGILSON
NAGILSON, 3-night trip
4/10 Fair
24 April 2025
Ficou bem abaixo das expectativas
Procurei dar um desconto por ser um feriadão e estar muito movimentado, mas houveram falhas graves onde faltou gestão e uma liderança que tenha foco no cliente.
Em duas noites tivemos problemas com alimentação, sendo que meu netos pequenos precisavam comer.
E na saída, final de feriadão, somente tinha uma pessoa para receber e buscar os carros que ficam em local distante e com R$ 42,00 de diária. Formou um fila, um absurdo.
Espera mais pelo preço que paguei e por ser um hotel novo e com boa estrutura. Mas nem o mais alto investimento compensa a falta de gestão, de parceiros competentes e do treinamento das pessoas.
CESAR
CESAR, 3-night trip
2/10 Poor
23 April 2025
Péssima experiencia.
Terrível. Parecia praça de guerra. Muita gente. Sem estrutura de atendimento. Sequer havia louça para o café. Cestas de pão e bandejas todas mexidas, oferecendo restos. Banheiro com descarga sem funcionar. Ilusão, muito longe de um hotel de qualidade.
LUCIANO
LUCIANO, 2-night trip
6/10 Good
22 April 2025
Boa estrutura, pessimo restaurante e estacionament
O hotel tem uma estrutura incrível mas tem muitos pontos fracos que impactam diretamente na experiência! Primeiro ponto fraco é o restaurante, comida bem ruim e café da manhã tb com qualidade baixa e caso vc vá nos últimos horários vai ter que se contentar com os restos, não fazem reposições a tempo!
A equipe é super educada mas a impressão é que tem pouca gente p muito serviço, os funcionários confusos com tanta demanda e visivelmente estressados!
O estacionamento é um estresse a parte, alem de ser pago a parte, é preciso deixar o carro c manobristas que demoram bastante p trazer o carro!
Uma pena, pois realmente a estrututa do hotel é uma delícia!
Fabiano
Fabiano, 3-night trip
8/10 Very good
21 April 2025
Hotel confortável , quartos novos , piscina excelente
Café da manhã deixou a desejar , ovo mexido passado , pão de queijo ruim , hotel estava muito lotado
Daniel
Daniel, 4-night trip
10/10 Exceptional
20 April 2025
Tatiane
Tatiane, 4-night trip
6/10 Good
20 April 2025
Santiago
Santiago, 6-night trip
10/10 Exceptional
14 April 2025
Muito bom, super recomendo, um dos melhores Resorts que já fiquei, ganhando até de Resorts de Cancun
José Roberto
José Roberto, 1-night trip
10/10 Exceptional
12 April 2025
Suellen
Suellen, 7-night trip
8/10 Very good
4 April 2025
Elbert
Elbert, 3-night trip
10/10 Exceptional
2 April 2025
Valmir dos santos
Valmir dos santos, 2-night trip
10/10 Exceptional
31 March 2025
Andrigo
Andrigo, 1-night trip
8/10 Very good
26 March 2025
Tudo muito bom.
Porem o estacionamento com valores muito caros.