When you stay at Four Points by Sheraton Richmond, you'll be within a 15-minute drive of Virginia Commonwealth University and Broad Street. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Cafe Palm, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a garden are other highlights. Fellow travellers say great things about the helpful staff.
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 21
Minimum Spring Break check-in age is 18
Pets
Pets allowed (2 total, up to 18 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Off-site
Free area shuttle within 5 mi
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Golf lessons nearby
Rafting nearby
Skydiving nearby
Working away
24-hour business centre
9 meeting rooms
Conference space (4000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fitness centre
An indoor pool
Seasonal outdoor pool
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Portable bath seats
Portable shower seat
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Grab bar in shower
Accessible bath
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini fridge
Microwave
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Cafe Palm – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Ivy Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 13 per person
Fridges are available for USD 20 per stay
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond
Frequently asked questions
Does Four Points by Sheraton Richmond offer free cancellation for a full refund?
Yes, Four Points by Sheraton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Richmond?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Four Points by Sheraton Richmond?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Four Points by Sheraton Richmond?
Yes, there's free self parking.
What are the check-in and check-out times at Four Points by Sheraton Richmond?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Four Points by Sheraton Richmond and nearby?
Have fun with nearby activities such as rafting and skydiving, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Four Points by Sheraton Richmond also has a picnic area and a garden.
Are there restaurants at or near Four Points by Sheraton Richmond?
Yes, there's an on-site restaurant, Cafe Palm.
Four Points by Sheraton Richmond Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Always great to visit
I love this hotel and it is one of my top choices when visiting family in Richmond. The rooms are always clean, the area is great and has plenty of options for food choices and it’s very close to the highway for departure.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Ethan
Ethan, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 December 2024
Stayed at this location multiple times. This last stay they lost hot water which was not great. Cold shower in late December is no fun. Other visits have been fine
Kenneth
Kenneth, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
It’s been wonderful so far. The staff are incredibly professional and friendly, and this is truly one of the best hotels I’ve ever stayed at.
Verified traveller
2-night business trip
Verified Hotels.com guest review
4/10 Fair
11 December 2024
Mold
Mold
Mold allergy of my partner was triggered. Likely do to poor management of shower facilities.
Karl
Karl, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Zoe
Zoe, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
It’s ok
Young
Young, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
JAMES
JAMES, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
david
david, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Fantastic, would definitely book again!
When we checked in, the manager on duty (sharp guy with a green pocket square) was charming, welcoming, and extremely helpful. It made a wonderful first impression on our group. There was not a remote in the room for the tv and we had someone at the door within 5 minutes of calling the front desk. The room was immaculate and comfy! We would 100% stay again!
Nora
Nora, 1-night business trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Tericia
Tericia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Bridgette
Bridgette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
david
david, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Nice update
I loved the new carpet and shower door in our room.
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 November 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Narayan
Narayan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Great stay
Check in was great. Front desk staff was friendly. There was noise in the halls after 10 pm, but it didn’t last long. This is one of my go to hotels whenever I visit family in Richmond. I did not like that I checked out before 8 am and did not receive an email receipt. The rooms were clean, but housekeeping could do a better job with cleaning the shower area. Nice big parking lot. Safe location. Plenty of restaurants near by.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Nice stay clean. Beds were comfortable. Staff was friendly.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Tracy
Tracy, 2-night business trip
Verified Hotels.com guest review
6/10 Good
24 September 2024
Room was booked with a lake view, which actually was a cost upgrade. View was of the restaurant, indoor pool and meeting room's ROOF AND AC UNITS.
Not cool.