I must say it’s much easier to write a good feedback to a host, and this is the first time I have to write a bad one.... But where do I start? Ok ,we booked our Queens Birthday Weekend stay for 3 families reunion about 10 days ago and received their confirmation letter and a welcome text. And when 12 people turned up in front of the door on the day- they have the house booked to other groups! We asked the host to help us find a alternative option to accommodate 12 people- we certainly got a lot of ‘ Sorry’, but they did not really want to help. We had to drive around the town and in the end found a motel to stay, but had to stay 2 separate rooms- Kids were disappointed with no play as promised....