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Tru by Hilton Lubbock Southwest

2.5 star property
Lubbock hotel with outdoor pool

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Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool
Snack bar
In the heart of Lubbock, Tru by Hilton Lubbock Southwest offers a vibrant retreat. Enjoy to-go breakfast on the go, relax in style at the outdoor pool or unwind with a game of billiards. With free self parking and helpful staff that have left lasting impressions on guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Self parking
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Corner/local shop
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is NZ$140
includes taxes & fees
8 Jun - 9 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

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Property amenity

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About the area

Map
6407 62nd Street, Lubbock, TX, 79424

What's nearby

  • Water Rampage - 15 min walk - 1.3 km
  • South Plains Mall - 3 min drive - 3.8 km
  • Lubbock Christian University - 5 min drive - 6.4 km
  • Covenant Lakeside Hospital - 5 min drive - 8.2 km
  • Texas Tech University - 8 min drive - 10.9 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive

About this property

Tru by Hilton Lubbock Southwest

At Tru by Hilton Lubbock Southwest, you'll be within a 15-minute drive of Texas Tech University and Buddy Holly Center. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 98 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 3.99 per day)
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning
  • Coffee/tea in a common area

Travelling with children

  • Local/corner shop

What to do

  • Pool table

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self-parking costs USD 3.99 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Does Tru by Hilton Lubbock Southwest offer free cancellation for a full refund?

Yes, Tru by Hilton Lubbock Southwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Lubbock Southwest?

Yes, there's an outdoor pool.

Are pets allowed at Tru by Hilton Lubbock Southwest?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Lubbock Southwest?

Yes. Self-parking costs USD 3.99 per day.

What are the check-in and check-out times at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Tru by Hilton Lubbock Southwest and nearby?

Tru by Hilton Lubbock Southwest has an outdoor pool and a fitness centre.

What's the area around Tru by Hilton Lubbock Southwest like?

Tru by Hilton Lubbock Southwest is located a short 15-minute walk from Water Rampage.

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Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Shower
Coffee
Bathroom
Desk
Lobby

What guests liked

  • Breakfast was consistently described as great, delicious, and amazing with a good selection. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

It’s always a great place to stay!
2-night trip

10/10

Great stay, price and area. Friendly staff. I would definitely stay here again.
2-night trip

10/10

Great management and front desk service. No bad complaints at all. Keep all your staff!
4-night trip

8/10

Broken desk light. Terrible curtain situation. Did not offer full privacy. Alarm clock went off at 6:00 am and we didn’t set it. Empty Kleenex box. Stopper in bathtub was broke.
1-night trip

8/10

Nice place to stay
1-night trip

8/10

Perfect for a one night stay
1-night trip

10/10

Very pleasant stay!
6-night trip

4/10

I was here 4 nights, never ever cleaned my room I had to cancel and rebook so it looked like I checked out so I could have a clean room Cane back to my room (door opened, anyone could have stolen everything in my room I totally lucked out) Never ever will I stay here again Plus they charge for patking in Lubbock, Texas. Nope Never ever again
3-night trip

2/10

The sheets were dirty we counted 8 hairs in the bed when we pulled the sheets back and the lady put new sheets on our bed acted like it was a huge inconvenience to put clean sheets on our bed. Also the bed is broken cut my leg on it. No extra towels this is so bad for a hotel that cost $202 a night just stay somewhere else.
1-night trip

8/10

Great stay
2-night trip

10/10

Great place to stay, good breakfast and comfy beds
3-night trip

8/10

Very nice and clean Hotel really recommend
1-night trip

6/10

Decent hotel.
1-night trip

10/10

One night stay but a great one! Clean and helpful/friendly staff. I would stay here again.
1-night trip

10/10

I don't have a lot to say about Tru hotels, because they are basically perfect. The only thing I noticed in our room is that the lamp for the workspace was missing, and the staff was surprised, and said they would fix that. I should have just gone downstairs to work, because the lounge area is roomy, comfortable, and quiet.
2-night trip

10/10

Very accommodating, good positive staff.
2-night trip

10/10

Great staff!
2-night trip

6/10

The hotel over was okay. I’ve stayed here several times due to the affordability. But there’s always been room for improvements. This stay I was particularly shocked when I arrived and was told I needed to pay for parking when the booking advertised free parking. My issue is not the decision to charge for parking but the false advertising that the hotel offers free parking and then slaps you with the fee at check in.
2-night trip

8/10

I stayed one night on January 3. This is a great hotel for the price. The facilities and room were very clean and it was very quiet. This hotel has quiet hours after 10PM, which is great. I'm deducting a star for the uncomfortable bed. I had to go to the chiropractor after staying there.
1-night trip

8/10

Hotel is located near shopping and great resteraunts. Customer service is A1 at this hotel.
2-night trip

10/10

Clean
1-night trip

10/10

Everything was great. Breakfast was awesome.
1-night trip

8/10

Good attention, varied breakfast, very attentive staff.
2-night trip

10/10

Hotel was very clean
1-night trip

10/10

Very nice facility
1-night trip