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Mandarin Oriental, Geneva

5.0 star property
Escape to an urban retreat where relaxation meets exploration. Unwind at the spa then explore city life on two wheels.

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Photo gallery for Mandarin Oriental, Geneva

Rooftop terrace
Lake
Serves breakfast, lunch and dinner
Front of property
Lobby
At Mandarin Oriental, Geneva, unwind with a massage or in the sauna and steam room. Enjoy the nearby City Center Shopping Area or take a stroll along Rousseau Island and visit Saint-Pierre Cathedral. With free bicycle rentals, valet parking, babysitting services from helpful multilingual staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Spa
  • Connecting rooms available
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Self parking
  • 24-hour room service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Terrace
The current price is NZ$1,407
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Water view

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Rooftop terrace

Junior Suite, 1 King Bed, Terrace

Highlights

Deck/patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View, Corner

Property amenity

Suite, 1 King Bed, River View, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, River View

Property amenity

Deluxe Suite, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 95 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Property amenity

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room (King)

Deluxe Room (King) | Courtyard view

Deluxe Room (King)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Property amenity

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Room, 1 Queen Bed, River View | Water view

Room, 1 Queen Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, River View (Mandarin, King or Twin)

Room, River View (Mandarin, King or Twin) | Water view

Room, River View (Mandarin, King or Twin)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Terrace (Suite)

Penthouse, Terrace (Suite)

Penthouse, Terrace (Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

Property amenity

Junior Suite (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2013
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | In-room dining

Royal Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Queen Bed

Property amenity

Family Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Panoramic Suite

Water view

Panoramic Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Rooftop)

Junior Suite (Rooftop) | Water view

Junior Suite (Rooftop)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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View from property

The Ritz-Carlton, Hotel de la Paix, Geneva

  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, (308)
The price is NZ$1,597
includes taxes & fees
9 Mar - 10 Mar
The Ritz-Carlton, Hotel de la Paix, Geneva
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About the area

Map
1, Quai Turrettini, Geneva, GE, 1201

What's nearby

  • City Center Shopping Area - 6 min walk
  • Rue du Rhône - 6 min walk
  • Patek Philippe Watch Museum - 13 min walk
  • Jet d'Eau Fountain - 3 min drive
  • United Nations European Headquarters - 4 min drive

Getting around

  • Geneva International Airport (GVA) - 21 min drive
  • Geneva Station - 9 min walk
  • Geneva (ZHT-Geneva Railway Station) - 9 min walk
  • Genève-Champel Station - 24 min walk
  • Bel-Air Tram Stop - 3 min walk
  • Stand Tram Stop - 4 min walk
  • Coutance Tram Stop - 4 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪The Little Kitchen - ‬3 min walk
  • ‪Corde Coffee - ‬2 min walk
  • ‪UVA Wine Bar - ‬2 min walk
  • ‪Sachi - ‬1 min walk
  • ‪La Barje Lavandières - ‬4 min walk

About this property

Mandarin Oriental, Geneva

At Mandarin Oriental, Geneva, you'll be a short five-minute drive from Jet d'Eau Fountain and United Nations European Headquarters. Guests can indulge in massages, and Ottolenghi, one of 2 restaurants, serves Mediterranean cuisine. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. The room service and helpful staff get great marks from fellow travellers. The property is only a short walk to public transportation: Bel-Air Tram Stop is 3 minutes and Stand Tram Stop is 4 minutes.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

At a glance

DONE

Hotel size

    • 178 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, up to 10 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 40 per day)
    • On-site valet parking (CHF 40 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Train station pickup available 24 hours a day
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2852 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1950
  • Terrace
  • 24-hour fitness centre
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Accessible train station shuttle

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Office
  • Free newspapers
  • WiFi (surcharge)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

Ottolenghi – This restaurant specialises in Mediterranean cuisine.
SACHI – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
MO Bar – This cocktail bar serves breakfast, lunch, dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.75 per person, per night

Optional extras

  • WiFi is available in guest rooms for CHF 15 per day (rates may vary)
  • WiFi is available in public areas for CHF 15 per day (rates may vary)
  • Wired internet access is available in public areas for CHF 15 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CHF 58 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 150 per pet, per stay

Parking

  • Self-parking costs CHF 40 per day
  • Valet parking costs CHF 40 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 21 / 6658

Also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Frequently asked questions

Does Mandarin Oriental, Geneva offer free cancellation for a full refund?

Yes, Mandarin Oriental, Geneva does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mandarin Oriental, Geneva?

Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of CHF 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental, Geneva?

Yes. Self-parking costs CHF 40 per day. Valet parking costs CHF 40 per day. Electric car charging is available.

What are the check-in and check-out times at Mandarin Oriental, Geneva?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Mandarin Oriental, Geneva?

No, this hotel doesn't have a casino, but Casino d'Annemasse (11-min drive) and Domaine de Divonne Casino (18-min drive) are both nearby.

What is there to do at Mandarin Oriental, Geneva and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre and a sauna.

Are there restaurants at or near Mandarin Oriental, Geneva?

Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.

What's the area around Mandarin Oriental, Geneva like?

Mandarin Oriental, Geneva is located on the waterfront in Geneva City Centre, a short 3-minute walk from Bel-Air Tram Stop and 6 minutes' walk from City Center Shopping Area.

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Mandarin Oriental, Geneva Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely rooms, well located near the center of town
Ariane, 1-night trip

8/10 Very good

Less than Zurich Staff just ok Concierge doesn’t show interest in what we needed Restaurant staff really good. Food good
Osias, 3-night trip

10/10 Exceptional

Very friendly and helpful staff
Leila, 1-night trip

8/10 Very good

Nice hotel very friendly and helpful staff
Jacqueline, 3-night trip

10/10 Exceptional

Would stay again
Clean hotel. Public areas recently redone. Clean and modern. Conveniently located. Stayed in other Geneva hotels and MO is my preference
2-night trip

10/10 Exceptional

Very welllocated
Yves, 1-night trip

10/10 Exceptional

great
Ara, 1-night trip

10/10 Exceptional

The service was impeccable. Beautiful hotel. Good food.
Nancy, 2-night trip

10/10 Exceptional

wonderful
great experience & kindly staff. 5 stars
MINGYU, 3-night trip

10/10 Exceptional

Enchanting, perfect, service beyond expecation, the view to the Rhone, worth the money.
Corina, 2-night trip

10/10 Exceptional

10 out of 10 excelent experience
Frequent traveler, first time staying with the chain, and sure will try to be back. excellent experience throughout. cleanliness prefessionalism and hospitality 10 out of 10
Amnon, 3-night trip

10/10 Exceptional

Excellent hotel. Everyone was nice and helpful. Perfect location. Room was quiet and the a/c was great. Highly recommend!
kelley, 7-night trip

10/10 Exceptional

Best hotel in Geneva. Staff were incredible. An amazing experience. My thanks to the staff of the hotel.
Peter, 1-night trip

10/10 Exceptional

5 stars in every way. Every member of the staff was warm and friendly and extremely professional.
Jay, 3-night trip

6/10 Good

The reservation desk could be more polite and accomodating
ozge, 1-night trip

10/10 Exceptional

Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.
Ruben, 4-night trip

10/10 Exceptional

As good as it gets
The Mandarin Oriental hotel in Geneva did not dissapoint in anyway. It is a class act hotel with the right amount of focus on the guest and the service - it is not “too much” and definately not “too little” - it is just perfect and hit bulls-eye. Location-wise it is in walking distance to the old town and other tourist attractions. A warm recommendation to the entire team and Giuseppe.
Rasmus, 2-night trip

2/10 Poor

The pillow are horrible, zero comfortables. The heat was so hot in the room with the heater. We couldn’t turned off.
Carlos, 1-night trip

2/10 Poor

Lazy staff and slow dirty rooms
Juergen, 2-night trip

6/10 Good

if you are used to Mandarin Oriental you will be heavily disappointed.
Magdalena, 1-night trip

8/10 Very good

Its just fine, service not consistent with 5 star hotel. At MO Bar waiter poured the beer all over one of us and our stuff. They didnt change plates, the table or anything. Clothes and our bags were also drenched. Rooms are pretty and clean and location is very good.
Karla, 1-night trip

4/10 Fair

Housekeeping snappy, dirty bedsheets not beeing changed, minibar never filled up, staff lazy and not attentive and slow, worse mandarin I ever stayed at
Juergen, 1-night trip

10/10 Exceptional

A fantastic Hotel with an outstanding service.
We spent 3 days at Mandarin Oriental Geneva which is ideally located for a business trip and allowed us to have all our meeting within walking distance of the hotel. We have only huge compliments for the team. Arrived early, they not only managed to give us an early check-in but also upgraded us from a river view suite to a beautiful corner suite. The whole stay was amazing and I have to say that the service is truly outstanding. The only minor issue was for me the restaurants, which are not up to the level of Mandarin Oriental Hotel itself. But I have to say it is a question of taste really, and the restaurants are very successful so I will not judge. The hotel itself is truly one of the best I have been to (and I travel a lot in many beautiful places).
J, 3-night trip

2/10 Poor

Ac was not working. Shower handle was broken Very difficult to turn it on or off
Dhiraj, 2-night trip

4/10 Fair

Disappointed for price; watch out for "free" night
Our room did not have a tub and the shower showed signs of use that made it look dirty and unappealing. Room service was excessively priced even for overpriced room service food. Due to a train strike in France, we were forced to leave earlier than expected. Obviously, this is not the responsibility of the property but was not able to have our 3rd night refunded because it was the "free" night. There is no way this room was worth the nightly rate we paid for the first two nights -- the "free" night was the only way this hotel would have been fairly priced.
Nicole, 3-night trip