When you stay at JR WEST GROUP VIA INN SHINJUKU, you'll be a short five-minute drive from Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Free perks include WiFi and wired Internet. Also, National Stadium and Waseda University are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Shinjuku-sanchome Station is 4 minutes away and Higashi-shinjuku Station is 7 minutes.
5-11-16, Shinjuku, Shinjuku-ku, Tokyo, Tokyo, 160-0022
What's nearby
Isetan Department Store Shinjuku - 5 min walk - 0.4 km
Shinjuku Isetan - 6 min walk - 0.5 km
Samurai Museum - 6 min walk - 0.5 km
Omoide Yokocho - 9 min walk - 0.8 km
Shinjuku Gyoen National Garden - 11 min walk - 0.9 km
Getting around
Tokyo (HND-Haneda) - 39 min drive
Tokyo (NRT-Narita Intl.) - 76 min drive
Seibu-Shinjuku Station - 10 min walk
Shinjuku Station - 11 min walk
Shin-Okubo Station - 17 min walk
Shinjuku-sanchome Station - 4 min walk
Higashi-shinjuku Station - 7 min walk
Shinjuku-gyoemmae Station - 9 min walk
Restaurants
富士そば - 2 min walk
飲食笑商何屋 ねこ膳 - 2 min walk
カフェ・ベローチェ - 1 min walk
南国亭 - 2 min walk
bistro kojiya - 2 min walk
About this property
JR WEST GROUP VIA INN SHINJUKU
When you stay at JR WEST GROUP VIA INN SHINJUKU, you'll be a short five-minute drive from Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Free perks include WiFi and wired Internet. Also, National Stadium and Waseda University are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Shinjuku-sanchome Station is 4 minutes away and Higashi-shinjuku Station is 7 minutes.
At a glance
DONE
Hotel size
226 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Shared microwave
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
At least 80% of lighting from LEDs
Lockers available
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1760 for adults and JPY 1760 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo
Frequently asked questions
Are pets allowed at JR WEST GROUP VIA INN SHINJUKU?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at JR WEST GROUP VIA INN SHINJUKU?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What's the area around JR WEST GROUP VIA INN SHINJUKU like?
JR WEST GROUP VIA INN SHINJUKU is a short 4-minute walk from Shinjuku-sanchome Station and 12 minutes' walk from Shinjuku Gyoen National Garden. Travellers give top marks for the hotel's prime location.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, good, and fulfilling with a great selection of options. (55 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Convenience store
Subway
Bed
Breakfast
Restaurant
Trip
Nightlife
Reviews
Verified
10/10 Exceptional
12 March 2026
It was super relaxing stay.
Jacek
Jacek, 2-night trip
Verified
10/10 Exceptional
10 February 2026
Clean room, friendly staff and great location.
SERGIO
SERGIO, 4-night trip
Verified
10/10 Exceptional
28 December 2025
Great location with fantastic room and staff
Måns
Måns, 4-night trip
Verified
6/10 Good
13 April 2026
The breakfast menu was quite limited and cold eggs, bacon and sausages are not very appealing. The room is compact and with 2 suitcases each a little limited.
Everything was clean and the amenities provided were good.
The staff were friendly and helpful.
David
David, 1-night trip
Verified
10/10 Exceptional
31 January 2026
Quiet, great location, professional service.
HUI
HUI, 2-night trip
Verified
10/10 Exceptional
12 January 2026
Good location, close to everything.
Therelyn
Therelyn, 2-night trip
Verified
8/10 Very good
28 March 2026
Nice location. Very close to Golden Gia ( 5 min walk). 15 min walk to Shinjuku station.
Room & bathroom is very small . Has a budget feel to it.
Staff were very helpful .
Breakfast was basic & limited.
JP
JP, 3-night trip
Verified
10/10 Exceptional
4 March 2026
The stay is great. The room looks clean and modern. The staff was nice with great services. I arrived during a rainy day and the staff came and helpt wiped dry the lugguage which was unexpected and awesome. Location is great and there is a Lawson nearby.
Chun Kit Tony
Chun Kit Tony, 1-night trip
Verified
10/10 Exceptional
3 December 2025
Location was great!
richard Alexander
richard Alexander, 12-night trip
Verified
8/10 Very good
16 February 2026
Very clean room. The staff is courteous. The hotel os located in a nice locality.
Munmun
Munmun, 4-night trip
Verified
10/10 Exceptional
2 February 2026
Great room, super friendly staff, and a great location. A little away from the busy Shinjuku area, but only a short walk. Loved it!
Claire
Claire, 4-night trip
Verified
10/10 Exceptional
25 March 2026
The hotel is conveniently localized in Shinjuku with easy assess to trains. The property is clean and has all the standard amenities expected. The staff are very friendly and helpful. The bathroom is small but good shower pressure. The room is small and not much room to open luggage or hang clothes. For our four nights stay it was just right and the price is good. We would stay again for short periods.
Yanhua
Yanhua, 4-night trip
Verified
10/10 Exceptional
3 January 2026
Yep spotless very nice staff
MAX
MAX, 1-night trip
Verified
10/10 Exceptional
9 March 2026
These people are gold medalists Olympic champions in making their guest comfortable. They pursue perfection and I like them very much. I will come back.
Jacek
Jacek, 3-night trip
Verified
10/10 Exceptional
27 November 2025
Very clean, comfortable and welcoming staff.
Amanda
Amanda, 3-night trip
Verified
10/10 Exceptional
8 November 2025
Excellent location, quiet, and safe.
Lori
Lori, 7-night trip
Verified
8/10 Very good
21 December 2025
Great location and a clean, comfortable room. The staff were exceptionally friendly and helpful. This was my third stay at this hotel.
Cuong
Cuong, 4-night trip
Verified
10/10 Exceptional
11 September 2025
Great location, cozy comfortable rooms
Amelie
Amelie, 4-night trip
Verified
10/10 Exceptional
4 November 2025
Location was amazing I was at ease with access of shops and other services and facilities.
Srivas
Srivas, 3-night trip
Verified
8/10 Very good
11 January 2026
Clean and well maintained
Tommy
Tommy, 4-night trip
Verified
10/10 Exceptional
11 December 2025
Good location in a quiet are of Shinjuku. Close to Shinjuku Sanchome station. Room was clean and modern, would stay again.
Phillip
Phillip, 4-night trip
Verified
10/10 Exceptional
14 October 2025
Easy to walk to restaurants and shopping centers.
Daniela
Daniela, 1-night trip
Verified
10/10 Exceptional
31 October 2025
Cleanliness and very helpful and kind staff.
Iam
Iam, 4-night trip
Verified
10/10 Exceptional
21 October 2025
Clean but small room, excellent customer service. Definitely would stay here again
courtney
courtney, 1-night trip
Verified
10/10 Exceptional
27 December 2025
The room was clean, comfortable, and cozy. It was spacious for one person. It is conveniently located near to Shinjuku.