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Sevilla Palace Hotel

4.0 star property
Hotel with 2 restaurants, near Paseo de la Reforma

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Interior entrance
Exterior
Panoramic Suite, 2 Queen Beds, City View, Tower
Deluxe Loft
Near Senate of the Republic, Sevilla Palace Hotel offers a vibrant retreat. Enjoy two on-site restaurants, a rooftop terrace with poolside bar, shopping on site and free in-room WiFi. Take advantage of an indoor and outdoor pool, coffee shop/cafe and hair salon for the ultimate relaxation experience. Guests rave about overall value here.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Health club
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 6 meeting rooms

Feel at home (6)

  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The current price is NZ$170
includes taxes & fees
23 Jun - 24 Jun

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area

Superior Suite, 2 Queen Beds, City View, Tower

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | Living area

Executive Loft

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Hairdryer
Jetted bath
Private bathroom
2 bathrooms
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Living area

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Hairdryer
Jetted bath
Private bathroom
2 bathrooms
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Living area

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Master

In-room safe, desk, laptop workspace, iron/ironing board

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Suite Master

In-room safe, desk, laptop workspace, iron/ironing board

Single Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master

In-room safe, desk, laptop workspace, iron/ironing board

Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Suite Junior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Queen Beds

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Mexico City

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • Monument to the Revolution - 5 min walk - 0.5 km
  • Angel of Independence Monument - 19 min walk - 1.6 km
  • Palacio de Bellas Artes - 2 min drive - 1.5 km
  • Zócalo - 4 min drive - 4.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 49 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 69 min drive
  • Mexico City Buenavista Station - 25 min walk
  • Mexico City Fortuna Station - 27 min drive
  • Tlalnepantla de Baz Station - 35 min drive
  • Juarez Station - 11 min walk
  • Revolution Station - 13 min walk
  • Cuauhtemoc Station - 13 min walk

Restaurants

  • ‪Cuchilleros - ‬3 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Los Naranjos - ‬2 min walk
  • ‪Taqueria el Progreso - ‬5 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Sevilla Palace Hotel

Sevilla Palace Hotel features a rooftop terrace and puts you only steps from Paseo de la Reforma. You can splash around at the outdoor pool, visit one of the 2 restaurants for a bite to eat or unwind with a drink at one of the 2 bars/lounges. An indoor pool, a poolside bar and a health club are other features. Fellow travellers say great things about the room service and helpful staff. Public transportation is only a short walk: Juarez Station is 11 minutes and Revolution Station is 13 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 413 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Shopping

Working away

  • Business centre
  • 6 meeting rooms
  • Conference centre (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps and 2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 AM

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Frequently asked questions

Does Sevilla Palace Hotel offer free cancellation for a full refund?

Yes, Sevilla Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sevilla Palace Hotel?

Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 AM.

Are pets allowed at Sevilla Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sevilla Palace Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Sevilla Palace Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Sevilla Palace Hotel and nearby?

Sevilla Palace Hotel has 2 bars and an outdoor pool, as well as a health club.

Are there restaurants at or near Sevilla Palace Hotel?

Yes, there are 2 on-site restaurants.

What's the area around Sevilla Palace Hotel like?

Sevilla Palace Hotel is in Reforma, a short 1-minute walk from Paseo de la Reforma and 17 minutes' walk from Angel of Independence Monument. Travellers give top marks for the hotel's prime location.

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Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Food
View
Shower
Bed
Amenities
Lobby

What guests liked

  • The breakfast buffet offered a wide variety of delicious food options. (10 reviews)
  • Parking was convenient and easily accessible. (3 reviews)
  • The on-site restaurant offers good dining and there are also good restaurants nearby. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

CDMX fun trip

Good place to stay, clean, niece crew,close to many attractions. Decent price
Marlene, 4-night trip

10/10 Exceptional

2025-05-10

I stay here all the time. The hotel is low key and we can have business meetings in the restaurant. Clean, affordable and friendly.
William, 3-night trip

10/10 Exceptional

Excelente hotel
Guadalupe, 2-night trip

10/10 Exceptional

Beautiful hotel & friendly staff
Ariana, 4-night trip

10/10 Exceptional

Excelente hotel
Guadalupe, 1-night trip

8/10 Very good

Definitely will stay again
Rosey Elaine, 3-night trip

8/10 Very good

Excelente
REYNALDO, 1-night trip

10/10 Exceptional

Excellent location
David, 1-night trip

8/10 Very good

GOOD PLACE
RENAN ALCIDES, 3-night trip

6/10 Good

Too bad,no refrigerator
Monitta, 6-night trip

10/10 Exceptional

This property is very well located. All the staff very kind a d resourceful.
Patricia, 8-night trip

10/10 Exceptional

Location
Anselmo C, 2-night trip

6/10 Good

The stay was good. The wifi problem still exists, its very very slow.
Shubham, 7-night trip

10/10 Exceptional

Excelente
DIEGO, 1-night trip

6/10 Good

The location is great , but the hotel is old , bathrooms no fan , shower extremely small barely one person fit, over all is decent
omar, 3-night trip

6/10 Good

Room improvements

My room was #1618… the AC does not work properly and the shower room door does keep closed.
Ana Gabriela, 1-night trip

8/10 Very good

NICE
PABLO, 2-night trip

10/10 Exceptional

VIP Service and hospitality!

I truly enjoy the whole atmosphere, cleanliness, friendliness and a great attitude from the whole stuff. I tip handsomely every worker I interact and even leaved a tip to the housekeeper. They are the hidden heroes that keep the rooms in VIP conditions. I will come back and I will tell my associates how great the Sevilla Palace hotel is! You guys were my lucky charm because I have great sucess in my business proyect. Thank you!
Martin, 1-night trip

10/10 Exceptional

It is a convenient location and a great staff

My plane has a delay an I tried several times to contact the property to let them know I will arrive late, but their reservations' department asked me for their confirmation code. They did not take Hotel's itinerary number or my name. Fortunately, my stay was totally paid and I can get a room upon my arrival at 3 am.
Patricia, 3-night trip

4/10 Fair

Hotel is getting old and is not well maintained. Room was super cold, heather was not working and all they could offer was a space heater.
Victor, 1-night trip

8/10 Very good

The hotel is in a convenient location near restaurants and shopping mall. The staff was friendly and service was great. The pool is small but great for small children. One of the inconveniences was the elevator. The second day of our stay my husband got stuck in one of the two working elevators. At one point after waiting for the elevator for about 10 minutes we were directed to a staff only elevator thru a hidden door. The other inconvenience was the dead roach in one of our rooms. We were moved to a different room but after that we were uncomfortable. If it wasn’t because of these 2 issues we would have very much enjoyed our stay.
Hilda, 3-night trip

8/10 Very good

The staff are so friendly here and are quite knowledgeable about what's around. The lobby is beautiful and has nice artwork on display. There is a number of elevators so it was never too long of a wait. I only tried the breakfast buffet and I thought it was good for the price. The room I ended up in while very spacious, was quite cold and while the staff explained how the heating system worked I don't think the heater functioned properly. Also the beds are stiff so if you don't like firm mattress, oh boy. The lighting is also a bit dim. While this didn't deter me it did for my grandmother who needs more light to be able to see/read . Overall it's not a bad place, I would stay again probably not with my grandma though.
Yoscelin, 3-night trip

6/10 Good

staff were outstanding especially the bell man, front desk agents and all the housekeepers. i sincerely wished i can speak spanish, for even in front desk, twas hard to communicate in english fluently. i once called to find out if i needed to bring the towel from my room to the pool or if there are towels available in the pool area? i got transferred 4 times and eventually hung up on because no one seemed to understand my question. second attempt, i called concierge and got the response i needed. property felt old and out dated. although my room has what seemingly newly upgraded shower, the water was leaking badly and seemed not functioning properly. the sink was super slow to drained. again. staff actually were exceptionally friendly and accommodating and professional. just i was not fluent in spanish. total stars: 3.4. rounded down to 3 stars. (staff: 4.5 stars. ding half a star for limited english for a 4* international hotel). would return personally. thank you.
Sukohardjo, 4-night trip

10/10 Exceptional

HORACIO DANIEL, 3-night trip

8/10 Very good

lourdes, 2-night trip