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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Suburban Glen Allen hotel with 24-hour fitness

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Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Full-sized fridge, microwave, stovetop, coffee/tea maker
Exterior
Lobby
Courtyard
In Richmond's business district, Homewood Suites by Hilton Richmond-West End/Innsbrook offers a homey atmosphere with to-go breakfast and grocery shopping service. Relax in the lobby near the cozy fireplace or recharge at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool access
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free food/drink shopping service
  • Reception fireplace

Feel at home (6)

  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
The current price is NZ$230
includes taxes & fees
15 Apr - 16 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

47-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Richmond/Innsbrook

  • Pool
  • Free breakfast
  • Pet-friendly
  • Parking available
7.8 out of 10, Good, 1,001 reviews
The price is NZ$231
includes taxes & fees
15 Apr - 16 Apr
Hyatt Place Richmond/Innsbrook
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About the area

Map
4100 Innslake Drive, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive - 4.3 km
  • Henrico Doctors' Hospital - 9 min drive - 8.5 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.6 km
  • University of Richmond - 13 min drive - 13.0 km
  • Virginia Commonwealth University - 17 min drive - 19.8 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive
  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Golden Corral - ‬18 min walk
  • ‪Noodles & Company - ‬9 min walk
  • ‪Silver Diner - ‬5 min walk
  • ‪The Beach House - ‬9 min walk
  • ‪Five Guys - ‬9 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Homewood Suites by Hilton Richmond-West End/Innsbrook puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the seasonal outdoor pool. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed on site

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (selected days)
  • Snack bar/deli

What to do

  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space (743 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 47-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Mobile key entry
  • Restaurant dining guide

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook offer free cancellation for a full refund?

Yes, Homewood Suites by Hilton Richmond-West End/Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10 PM.

Are pets allowed at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Homewood Suites by Hilton Richmond-West End/Innsbrook and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and a picnic area. Homewood Suites by Hilton Richmond-West End/Innsbrook also has access to a nearby outdoor pool.

Does Homewood Suites by Hilton Richmond-West End/Innsbrook have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

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Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good quality overall
Solid choice, rooms were very similar to a Residence Inn - very comfortable for a family. Breakfast was quite good with tacos and burritos!
Margaret, 2-night trip

10/10 Exceptional

Always a great stay
Bianca, 1-night trip

4/10 Fair

The staff was amazing and did everything they could to accommodate their guest. Special shout-out to Greg at the front desk for his professionalism & Chris in Maintenance/Housekeeping for making my stay more welcoming by cleaning my not so clean bathroom in the room (not sure which one he works in). I won’t make this long, so let’s get to it. This was a nearly 300.00 room w/taxes included for a 2.5 star hotel.
Monique, 1-night trip

4/10 Fair

It was dirty, broken bed, just overall disappointed with our stay.
1-night trip

8/10 Very good

Front desk were very friendly.
kelly, 1-night trip

10/10 Exceptional

This is a nice place. I will stay here again when in Richmond.
MICHAEL, 1-night trip

10/10 Exceptional

It was real nice and the peopel that works there was polite
Wendy, 2-night trip

8/10 Very good

Staff was polite breakfast was good. Bath room needed an upgrade
Chanelle, 2-night trip

10/10 Exceptional

Great family atmosphere
Brittany, 3-night trip

10/10 Exceptional

I like the suite they gave us. It was nice and confortable.
Maira, 1-night trip

8/10 Very good

Okay
Our stay was relaxing and enjoyable. My only issue was the doors. Room door, bedroom door, bathroom door, closet doors were all in poor condition.
Alisa, 4-night trip

10/10 Exceptional

Room was better than I expected . The location was in a great part of town. Lots of restaurants near by and shopping center . Def would stay again .
Taran, 1-night trip

6/10 Good

A lot of this property was worn down. The bathroom was a rusty. Everyone was wonderful that we met. Breakfast was delicious. It just needs a really good upgrade.
Tara, 4-night trip

10/10 Exceptional

It’s a beautiful location.
Lauren, 1-night trip

10/10 Exceptional

Nice and clean
Maira, 1-night trip

10/10 Exceptional

The staff
Justin, 2-night trip

8/10 Very good

Large room, comfortable bed
Christine, 2-night trip

8/10 Very good

Clean, easy access to shops and restaurants
Heather Lynn, 1-night trip

2/10 Poor

The room was filthy. There was pink mold in the bathroom and black mold on the ceiling. The room had a deep smell of mold and must. It was terrible. The door was broken and looked to have been altered. I was not able to lock the dead bolt and had to place chairs inside the door. The staff was responsive and friendly but the condition of the room out weighed that. We didn’t feel safe and you left with a layer of funk because of the mold. Very disappointed.
Aubrey, 2-night trip

10/10 Exceptional

Anniversary trip
Our stay was comfortable and quiet. The room did smell like someone had smoked in it,it was very faint of a smell. Overall the stay was really nice my husband and I would stay again.
Andrea, 4-night trip

10/10 Exceptional

Good stay. Like the breakfast inluded with the stay
Maria, 1-night trip

10/10 Exceptional

Super clean, quiet and friendly!! Nice breakfast too!
curry, 1-night trip

10/10 Exceptional

Suite was well furnished and the bed was really comfortable. Pool area is really nice.
Manuel, 2-night trip

10/10 Exceptional

Thanksgiving Week
We truly enjoyed our stay and the staff was great. We would recommend using something other than Styrofoam plates. Styrofoam is definitely disappointing to see in hotels these days. Other than that we thoroughly enjoyed our stay. We'll be back!
7-night trip

10/10 Exceptional

Friendly staff, good breakfast. Comfortable bed.
Bernard, 1-night trip