Nestled close to Butterfly Park and Jalan Alor, Four Points by Sheraton Kuala Lumpur, Chinatown offers an upscale retreat with a tranquil garden and two on-site restaurants. Guests can unwind at the bar or stay active at the gym while enjoying free in-room WiFi. Previous guests have raved about the helpful staff and prime location.
Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
Kuala Lumpur International Airport (KUL) - 53 min drive
Kuala Lumpur Pasar Seni Station - 5 min walk
Kuala Lumpur Masjid Jamek Station - 13 min walk
Kuala Lumpur KTM Komuter Station - 14 min walk
Maharajalela Station - 6 min walk
Plaza Rakyat Station - 10 min walk
Hang Tuah Station - 17 min walk
Restaurants
Ho Kow Hainam Kopitiam - 1 min walk
Pik Wah Bar & Cafe (碧華) - 1 min walk
Jann - 1 min walk
Quan’s Kitchen - 1 min walk
Bunn Choon Restaurant 品泉茶室 - 1 min walk
About this property
Four Points by Sheraton Kuala Lumpur, Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown offers a great location, putting you within a 15-minute walk of Jamek Mosque and Petaling Street Market. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Quan's Kitchen, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a garden. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Maharajalela Station is 6 minutes and Plaza Rakyat Station is 10 minutes.
At a glance
DONE
Hotel size
318 rooms
Arranged over 20 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (MYR 5 per day)
On-site valet parking (MYR 20 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Water dispenser
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2019
Rooftop garden
Garden
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Low-height worktop and sink
Transfer shower
Lever door handles
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps
Restaurant dining guide
Special features
Dining
Quan's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Lady Yi's Tea House – This café only serves light fare. Open daily.
Jann – Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
Children & extra beds
Rollaway beds are available for MYR 100.0 per night
Parking
Covered self-parking costs MYR 5 per day
Valet parking costs MYR 20 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur
Frequently asked questions
Does Four Points by Sheraton Kuala Lumpur, Chinatown offer free cancellation for a full refund?
Yes, Four Points by Sheraton Kuala Lumpur, Chinatown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Four Points by Sheraton Kuala Lumpur, Chinatown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes. Self-parking costs MYR 5 per day. Valet parking costs MYR 20 per day.
What are the check-in and check-out times at Four Points by Sheraton Kuala Lumpur, Chinatown?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Four Points by Sheraton Kuala Lumpur, Chinatown and nearby?
Four Points by Sheraton Kuala Lumpur, Chinatown has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes, there are 2 on-site restaurants, featuring al fresco dining, local and international cuisine and pool views.
What's the area around Four Points by Sheraton Kuala Lumpur, Chinatown like?
Four Points by Sheraton Kuala Lumpur, Chinatown is in Golden Triangle, a short 6-minute walk from Maharajalela Station and 20 minutes' walk from Jalan Alor. Travellers say that the hotel is in a great location.
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Reviews
Four Points by Sheraton Kuala Lumpur, Chinatown Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were plentiful and excellent with many choices available. (24 reviews)
The pool offered great views and was clean and well-maintained with plenty of towels available. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Chinatown
Restaurant
View
Breakfast
Food
Bar
Bed
Reviews
Verified
10/10 Exceptional
29 March 2026
Great staff, good location, very clean and well maintained
Gaetan
Gaetan, 4-night trip
Verified
10/10 Exceptional
23 March 2026
Brilliant staff and amenities. This hotel is nothing short of brilliant and the staff are excellent.
Mark
Mark, 2-night trip
Verified
8/10 Very good
24 March 2026
Great hotel, in a super location for the old town, with a good breakfast, and clean & spacious rooms. Only down-side is the number of lifts - considering the size of hotel a few more should be considered - it wasn't unusual to wait 10 mins for one to come along...and then hope it wasn't already packed!
Antonia
Antonia, 2-night trip
Verified
8/10 Very good
6 December 2025
Staff helpful and overall had a good stay.
Aik Beng
Aik Beng, 4-night trip
Verified
10/10 Exceptional
25 March 2026
the hotel is in great location. there are a few fantastic Malaysian sytle restaurants right opposite to it. Also loads of food nearby in China Town. Walking to The Central Maeket takes 10 minutes or less. and maybe 4 minutes to the cloest railway station. Room is new and staff are friendly. we enjoyed a lot our stay there.
Fiona
Fiona, 3-night trip
Verified
10/10 Exceptional
24 January 2026
Excellent stay.. Great location room upgraded free. Staff all great. Best XMAS!❤️ with my fiancee!
Kenneth
Kenneth, 3-night trip
Verified
10/10 Exceptional
9 February 2026
Great Stay. Super location...wander all the small alleys in Chinatown and notice how many buildings are being renovated. The metro is about 5 minutes away - walk over and go anywhere in KL without the hassle of traffic (I took it to the airport). Lovely pool...sunset in the pool is cool - good staff who are welcoming, informed and helpful.
Christopher Meng How
Christopher Meng How, 3-night trip
Verified
10/10 Exceptional
18 December 2025
The room is clean and amenities are good. The location is ideal for visiting attractions, taking MRT to other malls, and eateries.
Lee Choong
Lee Choong, 3-night trip
Verified
10/10 Exceptional
10 January 2026
Staff was friendly, room was clean and comfortable. I could sleep well:) Well priced even though I opted for paying on site!
Betsy
Betsy, 3-night trip
Verified
10/10 Exceptional
26 February 2026
I had a great five night stay at this hotel! The room was comfortable, clean, and had a view of the KL Tower and the Petronas Towers at night. The pool is on the 7th floor with a view of Merdeka 118. The location was super convenient. Restaurants are right downstairs and the MRT is just a few minutes away. I didn’t interact much with staff after check-in, but everything went smoothly. Overall, I’d definitely recommend it!
Jennifer
Jennifer, 5-night trip
Verified
8/10 Very good
1 February 2026
Great service, wonderful breakfast, super location. Only reason for the 4-Star is because of the loud music coming out of the Bar that resonates through the wall till 12am on Fridays and Weekends. Be warned.
Mel
Mel, 4-night trip
Verified
10/10 Exceptional
29 October 2025
Location is good
Siaw L
Siaw L, 1-night trip
Verified
8/10 Very good
22 June 2025
Very good hotel in great location
David
David, 3-night trip
Verified
10/10 Exceptional
4 July 2025
Very nice hotel
Nice location, nice room, great hospitality
Masahiro
Masahiro, 3-night trip
Verified
10/10 Exceptional
1 October 2025
Excellent location in Chinatown, A Great place to stay while in Kuala Lumpur
Lesley
Lesley, 9-night trip
Verified
10/10 Exceptional
13 November 2025
Extremely helpful front desk staff and room service team
Eng Su
Eng Su, 2-night trip
Verified
10/10 Exceptional
26 June 2025
Very good experience and many good restaurants nearby!
Florence
Florence, 3-night trip
Verified
10/10 Exceptional
21 September 2025
Good location for good food!
Love this location! Good food everywhere! This is my 3rd time staying in this hotel. Always book it when I'm in KL.
Zelda
Zelda, 3-night trip
Verified
10/10 Exceptional
9 January 2026
Room was clean. Staff were great. But the location is the absolute best. It is a bit to get to since it’s in the heart of town by taxi. You can also take the KLIA Express and transfer to the LRT line and it’s about a 10 min walk from the station.
You are walking distance to endless restaurants and tons of food choices.
Kim
Kim, 3-night trip
Verified
10/10 Exceptional
26 November 2025
Rooms are fabulous with breathtaking view the staff is out of this world helpful can’t see enough how great they were at the checking in and during our stay especially Mr. Wahab who went out of his way to help me. Thank you dear staff 🙏
Farah
Farah, 2-night trip
Verified
10/10 Exceptional
7 October 2025
Very good hotel with comfort environment! Breakfast buffet is good with lots of choices. Surrounding area near China town with easy convenience places to go. Also near the MRT/LRT stations which is very convenience to take for visit around the town.
David
David, 3-night trip
Verified
10/10 Exceptional
11 February 2025
Perfect location and very clean rooms. Would absolutely recommend staying here
Michelle
Michelle, 7-night trip
Verified
10/10 Exceptional
7 October 2025
Room was clean and spacious. Staffs were friendly and patient despite many requests at check in desk.
Ee Chuan
Ee Chuan, 2-night trip
Verified
10/10 Exceptional
27 April 2025
Staff friendly, clean, and good location.
Yen
Yen, 8-night trip
Verified
10/10 Exceptional
25 April 2025
Great location close to chinatown, great hotel facilities and super friendly service