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Okura Act City Hotel Hamamatsu

4.5 star property
Luxury Hamamatsu hotel with 3 restaurants, connected to the convention centre

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Photo gallery for Okura Act City Hotel Hamamatsu

Exterior
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
In-room safe, desk, soundproofing, iron/ironing board
Lobby lounge
Premium Comfort Floor Corner Double Room, Non Smoking | Property amenity
In the heart of Naka Ward, Okura Act City Hotel Hamamatsu offers a luxurious retreat. Unwind with dry cleaning/laundry services, enjoy Italian cuisine at one of the 5 on-site restaurants, and take advantage of concierge services. With a grocery store, coffee shop/cafe and hair salon on site guests can indulge in convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • Laundry service

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
The current price is NZ$239
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

Premium Comfort Floor Corner Double Room, Non Smoking | Property amenity

Premium Comfort Floor Corner Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Twin Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Corner Twin Room, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Non-Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

Upper Premier Comfort Floor Triple Room, Non Smoking

Upper Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • City view
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

Upper Premier Comfort Floor Double Room, Non Smoking

Upper Premier Comfort Floor Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

Premier Comfort Floor Superior Twin Room, Non Smoking

Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Comfort Floor Triple Room, Non Smoking

Premier Comfort Floor Triple Room, Non Smoking

Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

Premier Comfort Floor Deluxe Triple Room, Non Smoking

Premier Comfort Floor Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Comfort Floor Twin Room, Non Smoking

Premier Comfort Floor Twin Room, Non Smoking

Premier Comfort Floor Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

Premier Comfort Floor Casual Twin Room, Non Smoking

Premier Comfort Floor Casual Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

View from room

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

View from room

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • City view
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room for single use, Non Smoking

View from room

Standard Twin Room for single use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 31 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite Room

Suite Room

Suite Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
  • City view
  • 88 sq m
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Property entrance

HOTEL SUI HAMAMATSU

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
9.0 out of 10, Wonderful, 194 reviews
HOTEL SUI HAMAMATSU
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About the area

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
  • Act Tower - 2 min walk - 0.2 km
  • Act City Hamamatsu - 2 min walk - 0.2 km
  • Hamamatsu Castle - 2 min drive - 1.8 km
  • Hamamatsu Arena - 3 min drive - 3.3 km

Getting around

  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 60 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 116 min drive
  • Hamamatsu Station - 8 min walk
  • Mikuriya Station - 33 min drive
  • Torii Station - 34 min drive

Restaurants

  • ‪フレッシュネスバーガー浜松アクトシティ店 - ‬5 min walk
  • ‪マイン・シュロス - ‬3 min walk
  • ‪フィガロ - ‬2 min walk
  • ‪珈琲館浜松アクトプラザ店 - ‬1 min walk
  • ‪中国料理桃花林 - ‬1 min walk

About this property

Okura Act City Hotel Hamamatsu

At Okura Act City Hotel Hamamatsu, you'll be within a 15-minute drive of Lake Hamana. For a bite to eat, guests can visit レストラン フィガロ, one of 3 restaurants, which serves Italian cuisine and is open for breakfast, lunch and dinner. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1000 per night; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

レストラン フィガロ – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
中国料理 桃花林 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
鉄板焼 さざんか – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ – This café only serves light fare. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 2000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs JPY 1000 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Okura Act City Hotel Hamamatsu offer free cancellation for a full refund?

Yes, Okura Act City Hotel Hamamatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Okura Act City Hotel Hamamatsu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Okura Act City Hotel Hamamatsu?

Yes. Self-parking costs JPY 1000 per night. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near Okura Act City Hotel Hamamatsu?

Yes, there are 3 on-site restaurants, featuring Italian cuisine.

What's the area around Okura Act City Hotel Hamamatsu like?

Okura Act City Hotel Hamamatsu is in Naka Ward, a short 8-minute walk from Hamamatsu Station and 2 minutes' walk from Act City Hamamatsu.

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Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

View
Room
Bathroom
Breakfast

Reviews

10/10

Very nice hotel The views are excellent.
1-night trip

10/10

great hotel!
1-night trip

10/10

Great location!
4-night trip

10/10

Excellent hotel very close to the station
3-night trip

10/10

Friendly staff, clean, beautiful hotel Excellent breakfast buffet
2-night trip

10/10

Best hotel in Hamamatsu City!
4-night trip

8/10

This hotel is a Favorite of mine, I have stayed here multiple times over the last 20 + years. I get the feeling the hotel is winding down its position with the closure of the very nice high view bar and recently the closure of their excellent 25m exercise pool, the loss of this exercise pool is very very disappointing. Not proper explaintion for closure was given
2-night trip

8/10

Great location
2-night trip

4/10

Okura, built as a high class hotel, is at the stage of decline. Some restaurants are not opened according to schedule. The facilities looks deserted. Very few staff can communicate in English.
2-night trip

8/10

Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
2-night trip

10/10

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
2-night trip

10/10

Great hotel, the view of Hamamatsu is fantastic.
1-night trip

8/10

Large double room with a nice view on the city and the ocean. The hotel used to be quite high end but really need a renovation to pretend keeping this status. I’m also surprised by the poor environment consideration (changing the towels every day despite the fact that they are still hanging, single use amenities, high consumption lamps, etc)
10-night trip

10/10

Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
2-night trip

8/10

We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views. Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
2-night trip

8/10

The hotel and stay is very good. Can add more vegetarian options in breakfast.
14-night trip

10/10

This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
7-night trip

10/10

Very good service
2-night trip

10/10

We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
2-night trip

10/10

Sauna and bath was not as good as I expected
2-night trip

8/10

good place to stay at Hamamatsu with nice views and prime location but the facility is fairly outdated. As the elevator going really slow for the one going up to 40 stories, and water from shower being too insufficient to call it adequate.
1-night trip

10/10

We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
1-night trip

8/10

The hotel is conveniently located close to the JR Hamamatsu station and the bus terminal. The staff was friendly and quick to support. The interior of the hotel has a sort of regal, grandiose and mid 1990s decor. The room I stayed in was reasonably large, 1 king size bed, but the furniture, electronics and bathroom is a bit dated when compare to some of the contemporary hotels in Tokyo and Kyoto. I didn’t try the restaurants in the hotel as there were many eating options around the hotel.
2-night trip

6/10

What i DID NOT LIKE was, i paid so much money for the air conditioner not to work properly and it was hot inside the room. also, it promotes POOL for customers but you have to pay for the pool 2000 yen everytime you use. this is not good. I also asked for another room because it was hot, and the staff did not want to change my room becuase the hotel was full.
4-night trip

10/10

2-night trip