I want to be fair here but also accurate. This is a very well appointed Ikea apartment built into a very old stone building. It is clean and well-equipped. But management of it needs work if it is to succeed as a VRBO. It can be a good place to stay, but be cautious.
I imagine the owners are young investors who live a good distance from the property, and probably are not very handy at fixing things. So they hire a management company.
When I put a significant bit of our vacation clothing into the wash machine, only to find that it washed but would not spin or drain, and locked so we could not retrieve our clothes, I messaged the management company. They told me to contact the owner, which took quite a while. Fortunately, I was able to get the washer open, and we retrieved a sodden load of filthy clothing that just about dried before we left.
We also live in vacation spot, and VRBO manager take care of all of that.
This was not the only failing which, I think, suggests the owners need a new management company. Here is the list:
1. The map for getting to the apartment from the drop-off location was really and truly inadequate for someone unfamiliar with Dubrovnik.
2. There was not a bit of instruction for operating the appliances in the apartment, like the washer, the stove top, the heater/air conditioner.
3. The hot water was "occasional" at best. Last weekend it was pretty well non-existent.