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Meliá Caracas

4.5 star property
Luxury Caracas hotel with outdoor pool, connected to a shopping centre

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Photo gallery for Meliá Caracas

Indoor pool, outdoor pool
Point of interest
Lunch served
Interior entrance
Property entrance

Reviews

7.0 out of 10
Good
In the heart of Caracas, Meliá Caracas offers a luxurious retreat. Unwind with a massage at the spa or soak up some sun by the seasonal outdoor pool and indoor pool. With shopping on site, an on-site restaurant, Mediterraneo serving lunch and multilingual staff to help you make arrangements.

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Childcare
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for The Level Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

The Level Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Rainfall showerhead
  • 85 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Level Grand Suite

The Level Grand Suite

The Level Grand Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Deep-soaking bath
  • 85 sq m
  • Sleeps 2
  • 1 King Bed and 4 Single Beds

View all photos for Apartment, 3 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 3 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Rainfall showerhead
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Deep-soaking bath
  • 370 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hairdryer
Deep-soaking bath
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Room

Supreme Room

Supreme Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hairdryer
Deep-soaking bath
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level, Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

The Level, Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Deep-soaking bath
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Hairdryer
Deep-soaking bath
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

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  • Pool
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8.6 out of 10, Excellent, 43 reviews
The price is NZ$361
includes taxes & fees
18 Apr - 19 Apr
JW Marriott Hotel Caracas
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About the area

Map
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050

What's nearby

  • Centro Comercial El Recreo - 1 min walk - 0.1 km
  • Sambil Caracas Commercial Center - 4 min drive - 2.8 km
  • Altamira Square - 6 min drive - 3.5 km
  • Centro Comercial Ciudad Tamanaco - 6 min drive - 4.7 km
  • Plaza los Palos Grandes - 7 min drive - 4.4 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 36 min drive
  • Caracas Station - 20 min drive
  • Charallave Norte Station - 58 min drive
  • Charallave Sur Station - 63 min drive
  • Sabana Grande Station - 4 min walk
  • Plaza Venezuela Station - 8 min walk
  • Chacaito Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arturo's - ‬3 min walk
  • ‪Puerkos - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪PizzaCola Pizzería Heladería Cafeteria - ‬1 min walk
  • ‪Bonsai Sushi - ‬2 min walk

About this property

Meliá Caracas

Meliá Caracas is a great choice for a stay in Caracas. Guests can indulge in massages, and Mediterraneo serves lunch. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers say good things about the room service. Public transportation is only a short walk: Sabana Grande Station is 4 minutes and Plaza Venezuela Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 428 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi (speed: 25+ Mbps) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1987
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Mediterraneo – This restaurant only serves lunch.
Prosciutto – This restaurant only serves lunch.
LAlbufera – This restaurant only serves dinner.
Sumire – This restaurant only serves dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 2 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 1 per night (rates may vary)
  • Local cuisine breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge

Parking

  • Self-parking costs USD 10 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 6 PM
  • The seasonal pool is open from January to December

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Caracas Gran Melia
Gran Melia Caracas
Gran Melia Hotel Caracas
Gran Melia Caracas Hotel
Gran Melia Caracas
Meliá Caracas Hotel
Meliá Caracas Caracas
Meliá Caracas Hotel Caracas

Frequently asked questions

Does Meliá Caracas offer free cancellation for a full refund?

Yes, Meliá Caracas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Meliá Caracas?

Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9 AM to 6 PM.

Are pets allowed at Meliá Caracas?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Meliá Caracas?

Yes. Self-parking costs USD 10 per day.

Is an airport shuttle service offered by Meliá Caracas?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Meliá Caracas?

You can check in starting at 3 PM. Check-out time is noon.

What is there to do at Meliá Caracas and nearby?

Meliá Caracas has an outdoor pool and a sauna, as well as a health club.

Are there restaurants at or near Meliá Caracas?

Yes, there's an on-site restaurant, Mediterraneo.

Does Meliá Caracas have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Meliá Caracas like?

Meliá Caracas is a short 4-minute walk from Sabana Grande Station and 19 minutes' walk from Los Caobos Park.

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Meliá Caracas Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

Todo bien, buenas instalaciones estamos contentos de venir
Guillermo, 1-night trip

6/10 Good

servicio de restaurant excesivamente cara a lo que ofrece como comida
Gerardo, 1-night trip

10/10 Exceptional

Un lugar bien cuidado en el centro de la capital, buena experiencia
1-night trip

10/10 Exceptional

Solo el tema del desayuno , no es tipo buffet
Muy buen excelente servicio Solo el desayuno está muy limitado
Blanca, 3-night trip

4/10 Fair

Hotel Meliá caracas
Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
guismeiby, 1-night trip

4/10 Fair

Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las Habitaciones comida todo
1-night trip

6/10 Good

Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
1-night trip

8/10 Very good

Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Sarah, 1-night trip

2/10 Poor

I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
2-night trip

10/10 Exceptional

Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
5-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

muy mala la relación precio calidad
Conforme a medias
This review was submitted before 2018 and has not been verified.

4/10 Fair

baratas na cozinha
O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro. Achei 3 baratas transitando junto aos alimentos no restaurante.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Lujoso hotel cinco estrellas.
Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto. Cenamos y desayunamos en el restaurante, todo exquisito. Sin duda volveríamos al hotel.
This review was submitted before 2018 and has not been verified.

2/10 Poor

The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Beautiful hotel.
Nice and comfortable room. Friendly, professional and helpful front desk staff.
This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

8/10 Very good

Old 5 start hotel.
The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Puede mejorar
Buenas instalaciones, muy regular el servicio.
This review was submitted before 2018 and has not been verified.

8/10 Very good

They was warm and very welcome to me at they hotel
This review was submitted before 2018 and has not been verified.

8/10 Very good

camas confortables, hab muy bonita
Muy bien aunque fue muy poco el tiempo q pasé en el hotel ya que fui a hacer varias diligncias personales. pero el hotel está muy cuidado. Ambiente agradable, lo poco q pude disfrutar.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

excelente
Excelente todo muy bueno y la atención de primera lo recomiendo 100%
This review was submitted before 2018 and has not been verified.

8/10 Very good

El servicio a la habitación es muy lento!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Muy buen hotel satisface las necesidades que toda persona necesita en cuanto a bienestar,seguridad,comodidad exclusiva, diversion .
This review was submitted before 2018 and has not been verified.

8/10 Very good

Internet pago
Todo bien lo unico malo es que el internet es pago en las habitaciones.