Mercure Hotel Hagen

4.0 star property
Hotel with spa, near Stadthalle Hagen

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Photo gallery for Mercure Hotel Hagen

Exterior
Terrace/patio
Superior Room, 1 Double Bed with Sofa bed
Sports facility
Exterior
Escape to Mercure Hotel Hagen, where upscale comfort meets natural charm. Unwind with a Thai massage at the onsite spa or stroll through the garden near the vegetable patch. Connect to free in-room WiFi, enjoy a drink by the lobby fireplace, and explore nearby Elbershallen and Osthaus Museum Hagen.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is NZ$125
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Wasserloses Tal 4, Hagen, NW, 58093

What's nearby

  • Stadthalle Hagen - 2 min walk - 0.2 km
  • Osthaus Museum Hagen - 13 min walk - 1.1 km
  • FernUniversität in Hagen - 5 min drive - 3.7 km
  • Hagen Westphalian Open-Air Museum - 5 min drive - 3.4 km
  • Hohenlimburg Castle - 13 min drive - 9.0 km

Getting around

  • Dortmund (DTM) - 29 min drive
  • Düsseldorf Intl. Airport (DUS) - 64 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • Hagen Central Station - 25 min walk
  • Hagen (ZEY-Hagen Train Station) - 26 min walk

Restaurants

  • ‪Alexandros Grill - ‬7 min walk
  • ‪Ristorante La Conchiglia - ‬7 min walk
  • ‪Vapiano - ‬11 min walk
  • ‪Restaurant Namaste - ‬9 min walk
  • ‪Crocodile - ‬10 min walk

About this property

Mercure Hotel Hagen

Located near a train station, Mercure Hotel Hagen is a great choice for a stay in Hagen. Guests can be pampered with Thai massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness centre and a sauna.

Languages

English, German

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 8 per night; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Thai massages and massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Bar – On-site bar.
Restaurant – On-site restaurant. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Parking

  • Self-parking costs EUR 8 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Hagen Mercure Hotel
Mercure Hagen
Mercure Hotel Hagen
Mercure Hotel Hagen Hotel
Mercure Hotel Hagen Hagen
Mercure Hotel Hagen Hotel Hagen

Frequently asked questions

Does Mercure Hotel Hagen offer free cancellation for a full refund?

Yes, Mercure Hotel Hagen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Hagen?

Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Hotel Hagen?

Yes. Self-parking costs EUR 8 per night. Parking spaces may be limited. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Mercure Hotel Hagen?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Hotel Hagen?

No, this hotel doesn't have a casino, but Spielbank Hohensyburg (17-min drive) is nearby.

What is there to do at Mercure Hotel Hagen and nearby?

Mercure Hotel Hagen has a spa and a fitness centre, as well as a garden.

Are there restaurants at or near Mercure Hotel Hagen?

Yes, there's an on-site restaurant, Bar.

What's the area around Mercure Hotel Hagen like?

Mercure Hotel Hagen is in Emst, a short 9-minute walk from Hagen-Oberhagen Station and 13 minutes' walk from Osthaus Museum Hagen.

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Mercure Hotel Hagen Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay. Very comfortable room and great service. Fab breakfast
Sylwia, 1-night trip

10/10 Exceptional

This auto it’s very amazing and it’s very clean the staff in this hotel it’s very professional very good service and there was amazing their rooms it’s very clean and big and the restrooms. It’s also bigs and very clean. Everything has a new in this hotel.
Souheil, 2-night trip

8/10 Very good

F
Stephan, 1-night trip

6/10 Good

The room was so so so warm! No aircon, which we didn't notice during booking. 4 people in a small room on a warm summer night, was almost too much. Also the extra bed (for the kids - 8 and 10 years old), was very hard and uncomfortable. Otherwise the hotel was at a very nice location, close to a cool area with a lot of dining options. The hotel was clean and nice and the breakfast was good.
Solvej, 1-night trip

10/10 Exceptional

Beds are not good
Bjorn, 3-night trip

6/10 Good

Never stay again in this Mercure
Friedhelm, 1-night trip

4/10 Fair

I was charged extra fee of 8 euros per night despite off been a customer
Bledar, 2-night trip

6/10 Good

Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Dieter, 2-night trip

10/10 Exceptional

Nothing top complain
Everything was fine
Fernando P., 2-night trip

10/10 Exceptional

The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace. The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise. Just a little grumble about the foam chip pillow. The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Petra, 5-night trip

2/10 Poor

This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Sutharsan, 1-night trip

8/10 Very good

Train-Ing-Gmbh, 1-night trip

8/10 Very good

Poul, 1-night trip

10/10 Exceptional

Harpreet, 9-night trip

8/10 Very good

Josef, 1-night trip

8/10 Very good

Riccardo, 1-night trip

8/10 Very good

Leider gibt es offenbar keinen Zimmerservice mehr
2-night trip

10/10 Exceptional

Stefan, 3-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Jerôme, 1-night trip

8/10 Very good

Train-Ing-GmbH, 3-night trip

8/10 Very good

Fritz, 1-night trip

8/10 Very good

Jens, 1-night trip

8/10 Very good

Gutes Hotel
Sehr ruhig gelegenes, sauberes und schönes Hotel
Taner, 1-night trip

8/10 Very good

Hanna, 2-night trip