UnityPoint Health - Methodist West Hospital - 14 min walk - 1.3 km
Mercy Medical Center West Lakes - 17 min walk - 1.4 km
Jordan Creek Town Center - 4 min drive - 3.9 km
West Glen Town Center - 6 min drive - 5.4 km
Living History Farms - 7 min drive - 6.1 km
Getting around
Des Moines International Airport (DSM) - 20 min drive
Restaurants
McDonald's - 13 min walk
Starbucks - 10 min walk
Hy-Vee Fast & Fresh - 4 min drive
Culver's - 15 min walk
Cracker Barrel - 4 min drive
About this property
Staybridge Suites West Des Moines, an IHG Hotel
Staybridge Suites West Des Moines, an IHG Hotel puts you within a 15-minute drive of Jordan Creek Town Center and Drake University. Guests can take a morning swim in at the indoor pool, and the Hot tub makes for a relaxing end to the day.
Languages
English, Spanish
At a glance
Hotel size
90 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total, up to 50 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Barbecue grills
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
Business centre
Meeting room
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Free bike hire
Facilities
Safe-deposit box at front desk
Picnic area
Library
Fireplace in reception
Television in common areas
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Closed-captioned TV
Room amenities
Be entertained
DVD player
32-inch TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Fridge
Freezer
Microwave
Kitchen
Toaster
Cookware, dishes and utensils
Ice maker
Paper towels
More
Weekday housekeeping only
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Staybridge Suites Aparthotel West Moines
Staybridge Suites West Moines
Staybridge Suites West Des Moines Hotel West Des Moines
Staybridge Suites West Moines Aparthotel
Staybridge Suites West Moines Aparthotel West Des Moines
Staybridge Suites West Moines West Des Moines
Frequently asked questions
Does Staybridge Suites West Des Moines, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites West Des Moines, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 kg per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Staybridge Suites West Des Moines, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 1:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Staybridge Suites West Des Moines, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Staybridge Suites West Des Moines, an IHG Hotel also has a picnic area.
Does Staybridge Suites West Des Moines, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
Staybridge Suites West Des Moines, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
20 October 2024
Kathleen
Kathleen, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Greg (Mgr) pays special attention to hotel guests
Gene
Gene, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Pleasant Surprise
We were pleasantly surprised that there was such a nice hotel right along the interstate we travel a few times a year. Breakfast was great too.
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
It was a great stay but we have a billing issue that after a week is still not handled.
kate
kate, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
15 July 2024
Cesar
Cesar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
6/10 Good
30 June 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
19 May 2024
Nice place
Unfortunately there was a traveling little league team staying there. Kids were running up and down the halls. Playing catch in the halls and having a blast in the pool. There was pool water everywhere including the elevator. I don't blame the kids, they did quite down around 10:00pm.
Ken
Ken, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2024
Good Stay
Good hotel. Pet friendly. Quiet.
Lori
Lori, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 April 2024
We were disappointed that the hot tub was closed. Someone had broke glass in it the day before. That was the main reason we had made reservations there was because it had a hot tub. We understand the safety aspect but was really looking for to relaxing. Everything else was great.
Christine
Christine, 1-night romance trip
Verified Expedia guest review
2/10 Poor
31 December 2023
Kristle
Kristle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 December 2023
Family/Dog Friendly
Very friendly staff and nice big clean rooms. We are traveling with two young kids and a large dog. We were all very comfortable and happy as this hotel. We already booked our stay there on our trip home.
It is an older hotel but again clean rooms. Also, since older I believe it helped with noise. Never heard anyone else the whole time.
Kelsey
Kelsey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2023
Gina
Gina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 December 2023
Delaney
Delaney, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 December 2023
It’s our favorite place to stay in West Des Moines!
Delaney
Delaney, 1-night family trip
Verified Expedia guest review
8/10 Very good
27 November 2023
Large, comfortable suite. Great wifi. Ample free parking. Close to lots of amenities. Really friendly front desk staff
Erin
Erin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 November 2023
Nick
Nick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 October 2023
Clean, good location , great pool and hot tub. Had gratis happy hour including Taco bar.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
15 August 2023
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 August 2023
Worst Hotel Booking Ever
Rooms were not ready at 3:40pm for 3pm check in. Room STUNK to high heaven and an oxidizer machine was brought in but didnt help...we truly had to stay out of our room until it was time to go to bed, which was the hardest mattress I've ever slept on BUT to end the night, we gad a room next to 2 dogs that either yapped ir barked all night!!!!!! Told the front desk at check and was told they would credit me $50 but only credited $30...WHAT A JOKE!@!!! I SHOULD HAVE BERN GIVEN A FULL REFUND!!!!!!!!
Brenda
Brenda, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
23 July 2023
The hotel is really old and shabby. They are in the middle of renovations but Expedia doesn't tell you that. When I called the front desk to ask why I didn't get the room I paid for they were dismissive said they don't even have that room. Apparently Expedia sold me a room that doesn't exist. I won't stay here again and next time I will call Expedia immediately and ask that they make good on the room I paid for through them.
Jo
Jo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 July 2023
Stay here.
Very good experience. Will stay here again.
Kenneth
Kenneth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2023
Nice property. Upgrades are very nice.
Kenneth
Kenneth, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 July 2023
Recommend
Properly is under remodel. Much needed. This property is far under other staybridge properties as far as condition goes.
Would recommend as area is fantastic and safe
Scott
Scott, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
14 July 2023
A very sad and depressing place to stay.
The Staybridge is at the very beginning of a much needed and long overdue renovation process. The rooms are in dire need with thin walls, carpet stains, ceiling patches, and old furnishings. I would have left and gone elsewhere if I could. I paid $190 for 1 night and I feel robbed. My recommendation is to stay elsewhere.