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Douglas Arms Hotel

3.0 star property
Hotel in Castle Douglas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Arms Hotel

Comfort Double Room
Exterior
Interior
Interior
Interior detail

Reviews

5.8 out of 10

Popular amenities

  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Weekly housekeeping
  • Multilingual staff
Feel at home
  • Private bathroom
  • Lift
  • Digital TV service
  • Limited housekeeping
  • Free self-parking
  • Free toiletries
The price is NZ$138
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Digital channels
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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The price is NZ$172
includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
206 King St, Castle Douglas, Scotland, DG7 1DB

What's nearby

  • Threave Garden - 4 min drive - 2.7 km
  • Threave Castle - 10 min drive - 6.6 km
  • Lock Ken - 10 min drive - 12.0 km
  • Kippford Beach - 25 min drive - 16.7 km
  • Galloway Forest Park - 26 min drive - 32.3 km

Getting around

  • Glasgow (PIK-Prestwick) - 92 min drive
  • Glasgow International Airport (GLA) - 127 min drive
  • Dumfries Station - 30 min drive

Restaurants

  • ‪Niko's - ‬1 min walk
  • ‪Moores Chip Shop - ‬5 min walk
  • ‪Threave Castle - ‬10 min drive
  • ‪Halikarnas Fish & Chips - ‬1 min walk
  • ‪Sulwath Brewers - ‬1 min walk

About this property

Douglas Arms Hotel

Enjoy your visit to Castle Douglas with a stay at Douglas Arms Hotel. Guests will have free perks such as WiFi and self-parking.

Languages

Arabic, Bulgarian, English, Farsi, French, German, Hebrew, Italian, Polish, Russian, Spanish, Turkish

At a glance

Hotel size

  • 40 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 23
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your passport after booking

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 23

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking

Other information

  • Smoke-free property

Property amenities

Services

  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1896
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property is professionally cleaned.

Also known as

Castle Douglas Hotel
Douglas Arms Hotel Hotel
Douglas Arms Hotel (Peymans)
Douglas Arms Hotel Castle Douglas
Douglas Arms Hotel by Paymán Club
Douglas Arms Hotel Hotel Castle Douglas

Frequently asked questions

Does Douglas Arms Hotel offer free cancellation for a full refund?
Yes, Douglas Arms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Douglas Arms Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Douglas Arms Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Douglas Arms Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge of GBP 30 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability).

Douglas Arms Hotel Reviews

Reviews

5.8

6.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Very good

William, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dont bother
Terrible stay, slept on top of bed as wasnt as clean as it should have been
Peter, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Graham, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very dated, room cold and not insulated. No facilities in hotel, restaurant, bar, mini fridge in rooms. No staff and locked main door, had to call the hotel company to get them to send someone to open the door to check in. Dirty plate on reception counter. Car park in dilapidated area with dangerous looking roofing and walls. Overall bad stay for the price, similar priced places just up the street with way more going for them, just a shame they were booked up...
2-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth the money
Really disappointed in the condition of the hotel. The whole place smelt damp and the place needs a complete refit
Dawn, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Mis sold rooms - not as advertised
I booked and paid for a comfort double room, on arrival i was given a single room. No other choice. Room 40 did have a double bed installed at some point as the foot post marking indents were clearly seen in the carpet, even though reception stated it bein to small for a double bed. Decor on walls grubby around switch ans 13amp socket outlets. Curtain was closed on arrival an looked grubby -staining at the edge or water marks.
John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ian, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Jennifer, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean, comfortable accommodation
Was good budget accommodation with first class accessories ie a jacuzzi. No staff at night had to use online team who were able to fix our issues remotely.
Shirley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jacqueline, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
Paid extra to be able to pay at premises and cancel if my plans would change but turns out that I still had to pay in advance and my stay was non refundable! No staff at hotel whatsoever to help with anything. I had to call them to find out what room number I'm staying at! My pillows were with feathers and I'm allergic but couldn't change since nobody was at premises to help with anything! I'm really glad that I spent only about 10hrs at that place. I will do my best to avoid this particular chain in future.
Krzysztof, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Cheap and cheerful
Few problems checking in. Eventually got in. There were a few things we needed and I messaged and they were sorted out straight away. We were expecting a games room but were told they didn’t have one. This is featured on the advertisement. I suggest that pic is taking off. The room was standard and clean enough. Shower was great. There is a kitchen that you can use. Loads of shops to go in near by.
Cheryl, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Sean, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Room large and comfortable enough. Bathroom still had empty containers from previous guest in shower area. Disagree with the £50 hold on my credit card which sti hasn't been removed after 3 days - and was more than the cost of the room itself. Self service communal kitchen area was a nice addition.
Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service provided
Peter, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I was never able to get the necessary check-in information to stay despite trying for three days prior. The company behind this property is fraudulent and steals your money. It's impossible to plan a journey when the convoluted process is all done late on the day of arrival (At 6pm on the day of arrival the hotel was asking me for more things). What ever you do, don't book this hotel. Scammers refused to refund me.
Benjamin, 9-night business trip
Verified Expedia guest review

10/10 Exceptional

Didn't send me check-in details but I was given the door code when I called.
William, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel was not clean, no toilet rolls , period towels left in the bins not clean at all, would not stay again.
Steve, 2-night family trip
Verified Expedia guest review

6/10 Good

A nice hotel for the price but comms was awful
The hotel room was nice with good quality bedding and comfy mattresses. The tv was excellent. The room was obviously recently decorated. For a basic hotel it was good However, the booking in system via Hotels.com was extremely cumbersome. We had booked online the day before. It excepted my booking and took my payment with a confirmation email. So far so good. It wasn’t until the following morning when I received an email from the hotel company requesting that I pay a security deposit and email proof of ID 72 hours before arrival- without having accessed to my time machine let alone an internet connection (being already in the car en route) such actions were not possible So stopping at a lay-by when a 4G signal could be found, I then spent 1/2 hour trying to find out how to do this. Eventually, after calling 3 different numbers suggested on their original email ( which I triple checked for references to deposits etc and found nothing useful) I finally spoke to one of their reps who insisted that that it was clearly indicated on the Hotels.com website (NO it wasn’t!). Finally he sent me a link to their deposit payment url and I paid for it from my lay-by in the wilds of Scotland. I was assured that the hotel staff would know to expect me and a door code would be emailed asap. Neither happened and I had to explain everything again to the nice bloke who finally let me in. For a cheap hotel the facilities were pretty good, but communication was awful!
Teresa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Anne, 2-night family trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review