We got in late Wednesday night after a delayed flight in Orlando. The doors were locked, but we were let in right away for a seamless check in. Upon arriving to our room, we were greeted to a giant roach-like bug in the entry way. When we called the front desk, we were told that there was nobody on site that was able to help us and to just kill it and someone would come by in the morning. Nobody did.
However, our service did increase. We were constantly check in on. The service at the Tiki Hut and pool area was top notch.
If back in Daytona, I would return to this hotel, mainly because of proximity to the bandshell. I just wish we didn’t start our experience with a buggy situation.