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Felicity Hotel Shenzhen

4.0 star property
Central hotel with 2 restaurants, connected to a shopping centre, near Luohu Commercial City

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Photo gallery for Felicity Hotel Shenzhen

Experience the unique, open-plan lounge area with seating and dining spaces, surrounded by lush greenery and contemporary architecture.
Experience a welcoming atmosphere in our hotel lobby, featuring a spacious seating area and elegant reception desk.
Step into a serene garden oasis, surrounded by lush greenery and a traditional pavilion with a simple, sloped roof.
Experience the city from our high-rise hotel, offering stunning views from multiple floors.
Enjoy a city view from the comfort of this stylish room, featuring a desk, bedside table, and comfortable bed.
Near Luohu Commercial City, Best Western Premier Shenzhen Felicity Hotel invites you to unwind with a rejuvenating sauna experience or relax in the beautiful garden. With three on-site restaurants serving Chinese cuisine and breakfast options, as well as shopping and a coffee shop nearby, this hotel offers something for everyone.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Childcare
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Babysitting
  • Conference centre
  • 6 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite

Executive Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep King Room

Healthy Sleep King Room

Healthy Sleep King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep Twin Room

Healthy Sleep Twin Room

Healthy Sleep Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
1085 Heping Road, Shenzhen, Guangdong, 518010

What's nearby

  • Luohu Commercial City - 2 min walk - 0.2 km
  • Luohu Port - 8 min walk - 0.7 km
  • The MixC Shopping Mall - 10 min walk - 0.8 km
  • Dongmen Pedestrian Street - 2 min drive - 1.7 km
  • Shenzhen Convention and Exhibition Center - 6 min drive - 7.2 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 42 min drive
  • Hong Kong International Airport (HKG) - 57 min drive
  • Shenzhen Station - 1 min walk
  • Sungang Railway Station - 6 min drive
  • Hong Kong Lo Wu Station - 8 min drive
  • Luohu Station - 16 min walk
  • Ludancun Station - 16 min walk
  • Guomao Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪麥當勞 - ‬11 min walk
  • ‪小南洋东北餐厅 - ‬7 min walk
  • ‪意合园 - ‬8 min walk
  • ‪麦当劳 - ‬6 min walk
  • ‪港逸茶餐厅 - ‬8 min walk

About this property

Felicity Hotel Shenzhen

Felicity Hotel Shenzhen puts you a short five-minute drive from Luohu Port and Dongmen Pedestrian Street. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. A bar/lounge, a fitness centre and a snack bar/deli are other highlights.

Languages

Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Hotel size

    • 514 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle from 7:30 AM to 11:30 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Babysitting services
  • Local/corner shop

What to do

  • Shopping

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Banquet hall

Accessibility

  • Accessible airport shuttle
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for CNY 190.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Felicity Hotel Shenzhen
Felicity Shenzhen
Hotel Felicity Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Felicity Hotel Shenzhen?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Felicity Hotel Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Felicity Hotel Shenzhen?

Yes, an airport shuttle is available from 7:30 AM to 11:30 PM on request. The charge is CNY 500 per vehicle one-way.

What are the check-in and check-out times at Felicity Hotel Shenzhen?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Felicity Hotel Shenzhen and nearby?

Felicity Hotel Shenzhen has a fitness centre and a garden.

Are there restaurants at or near Felicity Hotel Shenzhen?

Yes, there are 2 on-site restaurants.

What's the area around Felicity Hotel Shenzhen like?

Felicity Hotel Shenzhen is in Luohu, a short 1-minute walk from Shenzhen Station and 7 minutes' walk from Luohu Port.

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Felicity Hotel Shenzhen Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location

Reviews

8/10

Spacious room.
1-night trip

10/10

It is still an amazing hotel after so many years, although amenities are a bit old, still comfortable to use and clean, no odor.
1-night trip

8/10

Have stayed at this property before and since 1st visit property has improved great location
4-night trip

10/10

Great location, good service , good value
2-night trip

10/10

Beautiful and nice clean
4-night trip

10/10

Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
2-night trip

8/10

Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable. Major shopping malls in walking distance and good service for all staff.
3-night trip

10/10

Friendly staff. Great service.Clean place.
2-night trip

10/10

It was very good
2-night trip

10/10

Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway
1-night trip

8/10

This one is okay for us
2-night trip

8/10

Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
2-night trip

6/10

English talking is very limited. Most of Facility looks old and it needs renovation.
1-night trip

4/10

This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
4-night trip

8/10

1-night trip

2/10

2-night trip

10/10

空間寬敞，還可以泡澡以解除風塵僕僕深夜抵達的疲勞，交通也很便利，距離離高鐵站不到10分鐘的步行路程，隔日前往市區辦事，轉地鐵也非常的方便，且周邊皆是美味小吃
1-night trip

8/10

在火車站西出口，現在有大型工程進行中，很多路口都封閉了，餐廳選擇較小。
1-night trip

6/10

房間內的裝修非常舊，保養差
1-night trip

8/10

1-night trip

8/10

2-night trip

2/10

カビ臭い。部屋をかえてもらっても同じ臭かった。2日目から頭痛がしたのでホテルを変えました。
4-night trip

10/10

3-night trip

10/10

Excellent breakfast and location (from port of entry).
2-night trip

6/10

3-night trip