In the heart of Retiro, Mercure bh Retiro offers a sophisticated retreat. Stay connected with in-room WiFi, get work done at the coworking spaces or business center, and take advantage of dry cleaning services. The helpful staff has left a lasting impression on previous guests.
Mercure bh Retiro puts you a short five-minute drive from Andino Shopping Center and 93 Park. Also, Unicentro Bogotá and Plaza de Bolívar are within a short drive. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
DONE
Hotel size
53 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
On-site parking only available on request
On-site garage
DONE
Transfers
Airport drop-off (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–9:00 AM
Working away
24-hour business centre
Co-working spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Home comfort
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Airport shuttle service is offered for an extra charge of COP 91000 per vehicle. Maximum occupancy 4
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá
Frequently asked questions
Does Mercure bh Retiro offer free cancellation for a full refund?
Yes, Mercure bh Retiro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure bh Retiro?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Mercure bh Retiro?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 91000 per vehicle.
What are the check-in and check-out times at Mercure bh Retiro?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Mercure bh Retiro like?
Mercure bh Retiro is a short 5-minute walk from Andino Shopping Center and 15 minutes' walk from Virrey Park. Travellers give top marks for the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Mercure bh Retiro Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
Restaurant
Shopping malls
Air conditioning
Shopping
Shopping center
What guests liked
Breakfast is delicious with a variety of options, including new hot dishes daily and a buffet spread. (4 reviews)
The property is located near many nice restaurants and has a fantastic location for dining. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
1 May 2025
Very nice location
Very nice location
Leivin
Leivin, 2-night trip
10/10 Exceptional
27 December 2024
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Virginia
Virginia, 14-night trip
8/10 Very good
16 January 2025
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.
ANGELA
ANGELA, 1-night trip
10/10 Exceptional
24 September 2024
Location is fantastic, the staff is very friendly
Manuel
Manuel, 2-night trip
10/10 Exceptional
18 March 2025
Nice hotel, the guys at front desk are very rude!
We booked for 4 days but left early, the guy at the front desk was rude. I had to argue just to get a second key
Bradley
Bradley, 4-night trip
10/10 Exceptional
20 January 2025
eveything was good
Arturo
Arturo, 2-night trip
10/10 Exceptional
7 September 2024
Excellent location and value for money.
Santiago
Santiago, 2-night trip
10/10 Exceptional
20 January 2025
Excelent everything
Arturo
Arturo, 2-night trip
10/10 Exceptional
4 November 2024
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Michael
Michael, 2-night trip
10/10 Exceptional
8 September 2024
Great and helpful staff
Jacob
Jacob, 3-night trip
10/10 Exceptional
18 August 2024
Good place
Felix
Felix, 3-night trip
10/10 Exceptional
7 April 2024
Very clean, and excellent location
Carlos
Carlos, 5-night trip
10/10 Exceptional
5 February 2024
Excelent location. Very good hotel.
Arturo
Arturo, 2-night trip
10/10 Exceptional
9 September 2022
Perfect location and delicious breakfast
April
April, 9-night trip
10/10 Exceptional
14 April 2024
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Great service and superb location with easy access to restaurants and shopping
Manuel
Manuel, 5-night trip
8/10 Very good
13 October 2023
Good location and price -quality
Dounia
Dounia, 2-night trip
8/10 Very good
27 February 2024
Bogota Nice Boutique Hotel
The Hotel location is fantastic. The room was comfortable, but no A.C. so a little warm. Very nice facilities and many nice restaurants nearby. Breakfast was good, but can be improved.
Cristina
Cristina, 4-night trip
8/10 Very good
26 July 2022
Good Hotel, placed in the perfect location. Close to everything.
Manuel
Manuel, 3-night trip
10/10 Exceptional
7 November 2023
I love the surrounding areas. The hotel is basic in its infrastructure, but just what I need for a quick business trip