6/10 Good
14 August 2024
A five star property trying to be 3*
Good location , great views. So great when it was first constructed I guess.
But a lot of issues.
Good things first.
Drinks place near main reception is very good and cooler than the rest of the hotel.
AC in room good WiFi ok.
They stock the minibar free which is good.
Arranged like a Greek village with well kept gardens , pool and ambience.
Now the rest.
Firstly the reception staff need to be reasonably knowledgeable about hotel and surroundings etc. they don’t seem to know or not care.
Generally most staff seemed a bit fed up ; some were good.
Can’t get sun beds if delayed even a bit. Either by pool or by beach!
Can’t get reservation easily at restaurants esp the Asian one. We tried online and at reception many times ; apparently you need to book it before you even get there ; which we were told after we got there! Oh well!
The buffet room is very warm and uncomfortable; not sure if it’s AC or because there is a grill station there.
Food is ok in parts. A bit hit and miss. Certainly not “wow”.
Perhaps because of overtourism ( including us!) most Rhodians ( I checked!) were apathetic towards tourists. Different experience to other Greek islands.
Sound like first world problems but if you are advertising as five star the expectations are high!
Sanjay
Sanjay, 7-night family trip
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